Hotel Oasis Acapulco

Hotels
6 (24 reviews)
1203 Avenida Adolfo López Mateos , Acapulco , mx

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
First aid kit available
Access to health care professionals
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near the beach
Cons:
Perceived as a motel rather than a hotel
Room issues like poor lighting and privacy in bathroom

Categories

Cleanliness
4.71
Negative feedback regarding cleanliness, described as a motel instead of a hotel.
Service
8.18
The staff was noted to be very attentive and friendly.
Location
7.72
Well-located near the beach, which was positively mentioned.
Room Quality
4.67
Issues with inadequate lighting and poor bathroom design.
Amenities
5.7
Standard amenities with some critical feedback.
Value for Money
5.66
Mixed reviews regarding the overall value, reflected in complaints about the motel status.
Food and Beverage
5.71
No specific mention found regarding food and beverage.
Overall Experience
5.68
Overall experience was mixed to negative, affected by expectations versus reality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 08:17

Property Description

Ideal Location
Conveniently situated in the heart of Acapulco, Hotel Oasis Acapulco offers easy access to top beaches and attractions.

Comfortable Accommodation
Guest rooms are equipped with modern amenities including flat-screen TVs, private bathrooms, and complimentary toiletries.

Helpful Staff and Services
Our dedicated staff is available 24/7 at the reception to assist you with any information or requests during your stay.

Book your stay at Hotel Oasis Acapulco now and experience a relaxing and convenient getaway in Acapulco!

Important information:

Supplement for extra people: adults $120 and children (under 13 years old) $100. This charge is per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6
Based on 24 reviews
Cleanliness: 4.71
Service: 8.18
Location: 7.72
Room Quality: 4.67
Amenities: 5.7
Value for Money: 5.66
Food and Beverage: 5.71
Overall Experience: 5.68
M
Maria Guadalupe • partner
4
Pros:

Lo promocionan como hotel familiar y es un motel de paso, el aire acondicionado es manipulado por fuera en las oficinas, o te mueres de calor o te mueres de frío, hay que estar saliendo de la habitación para avisar o lo apagan o lo prenden. El personal MUY ATENTO, el lugar está muy bien ubicado. Gracias

2025-09-21 • via Nuitee
F
Fernando • couple • mx
8
2025-09-18 • via Nuitee
L
Luis Miguel • extended_group • mx
8
Pros:

Está muy cerca de la playa. El personal es muy amable y confiable. Era grande la habitación y tienes estacionamiento gratis debajo de donde te hospedas.

Cons:

Poco iluminación. Solo tenía 1 toma de corriente en toda la habitación y éramos 4 personas. El baño terrible que tenga una ventana a las camas donde todos pueden ver cómo te duchas.

2025-09-03 • via Nuitee
P
pineda pineda • couple • mx
2
Mala experiencia
Pros:

Nada un mal servicio del personal

Cons:

Que es un motel y no hotel como dice en la página, va uno con la familia y todo se oye y no es como lo dicen

2025-08-19 • via Nuitee
• couple • mx
7
Cons:

El señor que está en la tarde es muy grosero y déspota apaga el aire acondicionado

2025-08-01 • via Nuitee
A
Abril
10
Pros:

Bueno

2025-05-23 • via Nuitee
K
Kaery • partner
2
Pros:

Reserve y cuando llegue me dijeron que todas estaban ocupadas. Que poco profesional

2025-05-08 • via Nuitee
L
Luis Ismael
6
Pros:

Es un motel y la habitación olía a cigarro y un poco sucia

2025-04-30 • via Nuitee
L
LAURENCIO
2
Pros:

The pictures shown are misleading. There is no pool. The room AC is always on and it's noisy. You cannot change the setting on the AC. There is no pool like in the picture. It's a motel to stay at for only a couple to 4 hours max.

2025-04-30 • via Nuitee
E
ELISA MÉNDEZ • family
10
Pros:

Hasta que llegué, me di cuenta que es un hotel de paso, pero me sirvió mucho aunque fui con la familia, ya que sólo iba por 2 días pero se aprovechó mucho. y lo mejor, aire acondicionado.

2025-04-01 • via Nuitee
N
Natanael Jonathan • friends
10
Pros:

Las personas muy amables en todo momento
Y la limpieza exelente

2025-03-23 • via Nuitee
C
Carolina • partner
10
Pros:

Es un motel, muy económico, pagué la habitación al momento de llegar en efectivo, no aceptan pagos con tarjeta. Solo estuve una noche y en general me fue bien. Cerca de la playa Caleta. La ropa de cama y toallas ya muy deterioradas pero limpias. Saludos y gracias!

2025-03-20 • via Nuitee
P
Paul • solo traveller • us
8
I Would Stay Here Again
Pros:

It was a large room. It was very close to two small beaches. There were many close restaurants. The lady who ran the place was super friendly. The property was more like a townhouse. There was no noise from other people on the property.

Cons:

There were several small things like light bulbs in the bathroom and main room that did not work. Hot water was hit and miss. Internet was not in the room.

2025-03-18 • via Nuitee
J
Javier
6
Pros:

K

2025-03-17 • via Nuitee
A
ALEJANDRO MIGUEL
2
Pros:

Nos ofrecieron una habitación sin televisor ni llave. Tuvimos que salir un momento a cenar y la puerta se tuvo que quedar entre abierta y llevarnos nuestras pertenencias de valor y volver más tarde

2025-02-02 • via Nuitee
S
Santiago • solo traveller • mx
2
Terrible
Pros:

Far away and unclean

Cons:

No hot water, bed bugs, not a clean place

2024-12-31 • via Nuitee
M
Mariana
6
Pros:

Hicieron limpieza y no pusieron papel y las toallas no las cambiaron eran las mismas que ya habíamos utilizado

2024-11-19 • via Nuitee
V
Vivien • solo traveller • hu
6
Pleasant
Pros:

Very friendly and helpful staff.
Nice, clean room and cosy bed.

Cons:

Wi-fi was not available in the room, only outside.
AC was very loud…

2024-07-22 • via Nuitee
R
Roberto • family
2
Pros:

No respetaron la reservacion, asi qué tuvimos qué andar buscando un hotel

2024-05-27 • via Nuitee
I
Italy • solo traveller • it
7
Good
Pros:

The price was good

Cons:

The room was smoke smelling

2024-05-06 • via Nuitee