Pachamaya Holistic Wellness & Spa - Adults Only

Hotels
8.2 (655 reviews)
Avenida Uxmal , Cancún , mx

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Accommodating staff
Comfortable rooms
Cons:
Cleanliness issues
Noise levels
Lack of basic amenities

Categories

Cleanliness
7.76
Specific concerns about cleanliness noted, with reports of dirtiness and unpleasant odors.
Service
9.23
Staff was noted to be accommodating and friendly in multiple reviews.
Location
9.27
Multiple reviews mentioned excellent location near major transport hubs.
Room Quality
7.72
Mixed reviews, with some mentioning comfort but noted issues like noise levels and lack of amenities.
Amenities
7.25
Lack of basic amenities in the room was pointed out.
Value for Money
8.21
Value perception seems okay, but some complaints about what is included in the pricing.
Food and Beverage
7.76
Some feedback regarding breakfast quality and availability.
Overall Experience
8.43
Overall sentiments are positive with noted enjoyment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:58

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Sun Terrace
Indulge in relaxation at our outdoor swimming pool and unwind on the sun terrace while enjoying the tropical Cancún weather.

Gourmet Dining and Concierge Service
Savor an exquisite à la carte breakfast each morning and experience personalized assistance with our concierge service for a seamless stay.

Convenient Location and Shuttle Service
Located near popular attractions like Cancun Bus Station and just a short distance from the airport, our hotel offers a paid airport shuttle service for your convenience.

Experience the epitome of luxury and comfort at Pachamaya Suites, Wellness & Retreats. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.2
Based on 655 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.43
M
mika • couple • gb
4
Pros:

צוות אדיב

Cons:

תקרות נמוכות שיוצרות קלאוסטרופוביה.
אין טלוויזיה בחדר.
אין מיני מקרר בחדר.
לא היה לנו מים חמים ולמים במקלחת היה ריח של חלודה או מתכת.
בריכה שלא נראת כמו בתמונות.
מיקום לא במלונות למי שמחפש חופשה, לא הבנתי למה אנשים מתלהבים ממיקום מרכז העיר.
מבחינתי המחיר לא היה שווה את השהות.

2026-06-04 • via Nuitee
D
Danya Isabel • solo_traveller • mx
10
2026-06-01 • via Nuitee
J
Jensley • solo_traveller • nl
10
Super! Ik zou het zeker aanbevelen aan iemand.
Pros:

Het is een rustige en spirituele sfeer.

2026-05-31 • via Nuitee
S
Sharo Marisol • solo_traveller • mx
10
Excelente y delicioso !
Pros:

Excelentes instalaciones, ubicación, atención, restaurante delicioso y servicio espectacular !

Cons:

Nada, todo estuvo perfecto

2026-05-29 • via Nuitee
Y
Yesenia • couple • us
1
2026-05-29 • via Nuitee
E
Emil • couple • no
8
2026-05-28 • via Nuitee
N
nadia • solo_traveller • fr
10
2026-05-26 • via Nuitee
B
Brenda • solo_traveller • mx
10
2026-05-24 • via Nuitee
J
Jonas • solo_traveller • de
9
2026-05-24 • via Nuitee
D
Dovilė • couple • lt
10
Pros:

The pool
Is very nice. Big. Atmosphere in the hotel just breaths calmness and nature. Love it. Enough toiletries for all
Stay .

2026-05-24 • via Nuitee
E
Elena • couple • it
9
2026-05-19 • via Nuitee
E
Eva • couple • nl
6
2026-05-17 • via Nuitee
K
Katia • couple • ch
8
2026-05-14 • via Nuitee
K
kaouther • solo_traveller • mx
7
Pros:

Le calme de l'hébergement, une séance de sport incluse, le personnel très attentionné et souriant et la propreté de la chambre et de l'hôtel.

Cons:

L'eau de la douche sent mauvais et malgré l'intervention de l'hôtel pour la réparer, cela n'a pas suffit.

2026-05-12 • via Nuitee
M
Mathilde • couple • fr
9
2026-05-11 • via Nuitee
A
Agapanthe43 • solo_traveller • ch
10
2026-05-06 • via Nuitee
R
Rhian • couple • gb
9
2026-05-06 • via Nuitee
S
Sarah • couple • de
9
Pros:

Wir waren nur eine Nacht im Hotel, ich würde aber definitiv auch für mehrere Nächte buchen. Es war alles super. Sehr nettes, hilfsbereites Personal. Schöne ruhige Anlage. Man ist zwar mitten in der Stadt aber dennoch ruhig in der Nacht.
Fussläufig zum Busbahnhof und viele Cafés und Restaurants in der Nähe.

2026-05-01 • via Nuitee
O
Ouk • solo_traveller • fr
7
2026-04-29 • via Nuitee
L
Laurie • solo_traveller • us
9
Pros:

It was a lovely property and very comfortable. Staff was very friendly and welcoming. I only stayed one night passing through but would absolutely stay again.

2026-04-29 • via Nuitee