Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only

Hotels
8.2 (683 reviews)
Avenida Uxmal , Cancún , MX

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Accommodating staff
Comfortable rooms
Cons:
Cleanliness issues
Noise levels
Lack of basic amenities

Categories

Cleanliness
7.76
Specific concerns about cleanliness noted, with reports of dirtiness and unpleasant odors.
Service
9.23
Staff was noted to be accommodating and friendly in multiple reviews.
Location
9.27
Multiple reviews mentioned excellent location near major transport hubs.
Room Quality
7.72
Mixed reviews, with some mentioning comfort but noted issues like noise levels and lack of amenities.
Amenities
7.25
Lack of basic amenities in the room was pointed out.
Value for Money
8.21
Value perception seems okay, but some complaints about what is included in the pricing.
Food and Beverage
7.76
Some feedback regarding breakfast quality and availability.
Overall Experience
8.43
Overall sentiments are positive with noted enjoyment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:58

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Sun Terrace
Indulge in relaxation at our outdoor swimming pool and unwind on the sun terrace while enjoying the tropical Cancún weather.

Gourmet Dining and Concierge Service
Savor an exquisite à la carte breakfast each morning and experience personalized assistance with our concierge service for a seamless stay.

Convenient Location and Shuttle Service
Located near popular attractions like Cancun Bus Station and just a short distance from the airport, our hotel offers a paid airport shuttle service for your convenience.

Experience the epitome of luxury and comfort at Pachamaya Suites, Wellness & Retreats. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.2
Based on 683 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.43
Z
Zvia • extended_group • il
7
2026-09-18 • via Nuitee
Z
Zvia • couple • il
7
2026-09-18 • via Nuitee
L
Lise • solo_traveller • fr
9
2026-09-14 • via Nuitee
M
Maira • couple • it
7
Carino
Pros:

Una buona soluzione se si è di passaggio a Cancun e si vuole stare vicino al centro della città. La camera è pulita. Lo staff gentile.

Cons:

La struttura è abbastanza datata e molto umida. Il soffitto un po basso e la stanza piuttosto buia. Mancano servizi come la macchinetta del caffè.

2026-09-14 • via Nuitee
L
Louise • solo_traveller • fr
9
Detendue
Pros:

Ambiance de detente

Cons:

On entend un peu la circulation des voitures mais nous reposons bien tt de meme

2026-09-09 • via Nuitee
M
Manon • couple • fr
9
Superbe hôtel et hôtes très accueillants
Pros:

Hôtel très zen avec une très belle piscine et de supers massages. Très bons conseils du personnel

Cons:

Quelques problèmes d’eau et d’eau chaude

2026-09-06 • via Nuitee
L
Lisanne • couple • nl
10
Pros:

Fantastische plek

Cons:

Niks

2026-09-04 • via Nuitee
V
Valerio • couple • it
10
Fantastico
Pros:

Tutto

Cons:

Nulla

2026-08-31 • via Nuitee
D
Dylan • couple • be
9
2026-08-30 • via Nuitee
A
Angelica • extended_group • us
10
Simply perfect 💛🙏💫✨️🌟🌙☀️
Pros:

Everything and everyone

2026-08-29 • via Nuitee
M
Manon • couple • fr
6
2026-08-28 • via Nuitee
L
Lucrezia • extended_group • it
10
2026-08-27 • via Nuitee
Z
Zuwaira • solo_traveller • ng
9
Pros:

Love the drinking water in the room

2026-08-25 • via Nuitee
C
Claudia • couple • it
9
2026-08-25 • via Nuitee
M
Martyna • couple • pl
10
Pros:

Beautiful & great location

2026-08-23 • via Nuitee
M
Mattea • couple • de
10
Pros:

Außerordentlich freundlicher Empfang. Die Zimmer sind super groß und schön. Die Lage ist top, zentral, aber dennoch ruhig. Der Poolbereich sehr angenehm. Das Personal sehr freundlich und hilfsbereit. Wären gerne länger geblieben.

2026-08-23 • via Nuitee
A
Amy • couple • nl
10
Pros:

Personeel was erg behulpzaam

2026-08-21 • via Nuitee
C
Carmignani • couple • it
7
Pros:

Molto carina la parte della piscina e della jacuzzi.
Inoltre hanno un ristorantino attaccato alla loro struttura molto bello e buono.
Sono stato gentilissimi a darci le prese americane che non non avevamo

Cons:

Purtroppo arrivati in stanza abbiamo dovuto richiedere gli asciugamani perchè mancavano, tra cui uno sporco.
Idem le lenzuola e federe erano macchiate.
Poca luce in stanza essendoci una piccola finestrella, e soprattutto è situato sulla strada quindi la mattina senti tantissimi rumori delle macchine che passano.

2026-08-20 • via Nuitee
J
Jacqueline • couple • nl
7
2026-08-19 • via Nuitee
J
Jacopo • couple • it
8
2026-08-16 • via Nuitee