The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton

Hotels
Hilton Worldwide
8.8 (100 reviews)
221 2nd Avenue North, Nashville, Tennessee, 37201 , Nashville , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Elevator
ATM/banking
Conference space
Breakfast available (surcharge)
Smoke-free property
Wheelchair accessible parking
24-hour fitness facilities
Banquet hall
See all facilities

Review Highlights

Pros:
Exceptional hospitality
Great staff
Nice location
Very clean
Unique property
Cons:
Poor room conditions
Noise disturbances
Food and beverage quality lacking

Categories

Cleanliness
8.01
Issues with room cleanliness and security were noted.
Service
9.48
Staff was consistently mentioned as friendly and helpful.
Location
9.52
Great location close to attractions and public transit.
Room Quality
8.47
Room was nice, but noise issues impacted sleep quality.
Amenities
9
Amenities were nice but lacked details in the reviews.
Value for Money
8.96
Overall value perceived positively despite some complaints.
Food and Beverage
8.01
Food quality noted to be lacking, specifically from the restaurant.
Overall Experience
8.98
Overall positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:16

Property Description

Experience the vibrant heart of Nashville at The Bankers Alley Hotel, Tapestry Collection by Hilton, where modern comfort meets Southern charm.

Fitness and Wellness
Stay active with our 24-hour fitness center, expertly designed for your convenience, ensuring you can maintain your workout routine at any time of day.

Culinary Delights
Savor delectable dishes at Gray & Dudley, offering a delicious cooked-to-order breakfast and a menu that highlights the best of local cuisine, perfect for starting your day right.

Prime Location for Exploration
Nestled within walking distance to iconic attractions like Broadway and the Ryman Auditorium, immerse yourself in the lively music scene and rich culture that Nashville has to offer.

Don’t miss out on an unforgettable stay—book your room today at The Bankers Alley Hotel Nashville!

Important information:

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Airport code: BNA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.8
Based on 100 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
R
Roxanne couple us
8
2026-07-18 via Nuitee
7
79nerissam Solo travel
4
Valet Team Parked Car Illegally
Pros:

The hotel itself is beautiful and a great location. The staff are also very friendly and helpful during the stay. The reason for the 2 stars is an issue that occurred after my check out. A few weeks after I checked out, I received a parking violation via mail for nearly $100. One of their valet employees had parked in the incorrect garage and left the garage without paying/scanning their credentials. I immediately emailed the hotel and alerted them, along with a copy of the parking ticket and my receipt showing that the car was in their care at the time of the ticket. I was initially met with assurances that they would investigate and take care of the issue, but, despite me reaching out several times asking for an update (it’s been nearly a month and a half since I first reached out), it’s been complete radio silence. In short, nice hotel, beware of the valet.

2026-07-07 via Tripadvisor
E
Evans solo_traveller us
10
2026-07-03 via Nuitee
L
Les solo_traveller us
10
Pros:

Love the rooms, the artwork and antiques threw out the hotel. Awesome staff. Common areas to sit and relax are very nice. Great location to walk to Broadway or the stadium.

2026-06-29 via Nuitee
B
Brian couple us
7
Quick and easy!
Pros:

It was unique and a great location for Nissan Stadium!

Cons:

The noise in our room (801)…. Sounded like a vacuum cleaner whenever the air was on! Thought it was the elevator (you’re right next to it) but it was the air vent! Also was confused about how to get to the 8th floor.

2026-06-21 via Nuitee
J
Joanne couple us
10
Pros:

Great location
Comfortable beds

2026-06-20 via Nuitee
R
Riley extended_group us
10
2026-06-10 via Nuitee
M
M5243KBpaulm Couples
10
Outstanding hotel and staff!
Pros:

Awesome hotel! Beautiful rooms and the staff is super friendly. I highly recommend this hotel and will definitely come back.

2026-05-15 via Tripadvisor
K
karenhO4940VG Couples
8
Staff superb
Pros:

Staff excellent!! Been staying at a lot of hiltons the last couple weeks. I will say a complimentary breakfast is available at most of the hiltons that are less than half the dollars here. Also, the paper that you have to scan to apply discounts or activities- just give it to us. The guitar picks for coffee? Again…just fill the cup

2026-05-12 via Tripadvisor
D
Dream16966757187 Friends getaway
10
Great customer service
Pros:

Front desk went above and beyond to help me with something ! Great experience

2026-04-18 via Tripadvisor
S
S3505MEjohno Business
10
Great experience
Pros:

Loved this hotel. Had great service, well appointed room, excellent food and bar service.

2026-04-08 via Tripadvisor
G
GoPlaces700552 Business
10
Amazing hotel
Pros:

I absolutely loved this hotel. The atmosphere was very trendy, and the staff was especially helpful. The location was perfect, we were walking distance from everything, and that definitely helped us save on parking and uber costs. Plus the rooms were wonderful, the walls are decorated with beautiful artwork and the bathroom was huge. Overall a great experience.

2026-03-19 via Tripadvisor
D
donalde692 Business
10
Re booking this spot next time in Nashville
Pros:

This hotel is in a great location with just being a couple blocks from Broadway. The area had many bars and restaurants that were walking distance. The staff was friendly and very knowledgable about the history of the building and artist that they display. The room was clean and spacious. Their restaurant Gray & Dudley had a great atmosphere with many exceptional cocktails. I would highly recommend making a visit to the restaurant even if you are not staying at the establishment.

2026-03-19 via Tripadvisor
R
Rebecca couple gb
9
Good hotel in great location
Pros:

Breakfast was amazing

Cons:

Bed was hard and pillows were not comfortable

2026-03-07 via Nuitee
N
NM couple ie
9
Really great
Pros:

Clean, comfortable, great location, friendly/helpful staff. Room and bathroom were very nice.

2026-02-26 via Nuitee
J
Jonathan couple us
10
2026-02-25 via Nuitee
D
Daiane couple us
4
Disappointing
Pros:

Good location. Comfortable bed.

Cons:

Staff not friendly and not welcoming
They don't respond when you say good morning, they don't smile back when you smile at them.
They don't ask how your stay was at the checkout.
It was my first and last time staying at this hotel.

2026-01-20 via Nuitee
A
Alissa couple us
10
2026-01-20 via Nuitee
B
Betsy couple us
10
Short and sweet
Pros:

Beautiful and clean

Cons:

Needs automatic doors
It’s very difficult to open heavy doors carrying multiple bags

2026-01-19 via Nuitee
S
Sierra couple us
10
2026-01-19 via Nuitee