Level Chicago Fulton Market

Hotels
•
Independent
9 (149 reviews)
354 North Union Avenue, Chicago, Illinois, 60661 , Chicago , US
1-4804525992

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Pets allowed

Facilities

Firepit
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
Picnic area
Smoke-free property
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Check-in delays

Categories

Cleanliness
9.14
The rooms and facilities were noted as very clean and well-maintained.
Service
8.61
Mixed feedback with some excellent service highlighted, but also issues with check-in delays.
Location
9.15
Great location close to restaurants and attractions.
Room Quality
9.1
Spacious suites with good amenities are highlighted positively.
Amenities
9.13
Excellent amenities mentioned including a nice pool and rooftop.
Value for Money
8.59
Good value perceived due to the quality and features of the stay.
Food and Beverage
9.14
Standard quality for this hotel tier.
Overall Experience
9.11
Overall very positive experiences with great comments about the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:39

Property Description

Recreation Opportunities
Take advantage of the seasonal outdoor pool or enjoy amenities like complimentary wireless internet and concierge services. The picnic area, gas grills, and banquet hall offer additional ways to relax and socialize.

Featured Amenities
Explore the business center, 24-hour front desk, and luggage storage. Self-parking is available for your convenience.

Comfortable Guestrooms
Individually decorated rooms with kitchens, pillowtop beds, and Egyptian cotton sheets. Enjoy entertainment on the smart TV with cable programming and stay connected with complimentary Wi-Fi. The bathrooms feature deep soaking bathtubs and rainfall showerheads.

For a centrally located stay in Chicago, book your visit at Level Chicago Fulton Market and be minutes away from Chicago Riverwalk and Michigan Avenue.

Important information:

  • The seasonal pool will be open from May to October.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 149 reviews
Cleanliness: 9.14
Service: 8.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
M
Manoucheka
10
Pros:

I loved my stay,the location was convenient to many good restraurants in the city. I loved the staff they were very helpful and provided good customer service during my stay.

2025-10-11 • via Nuitee
Y
Yasmine
10
Pros:

Great place to stay.

2025-10-10 • via Nuitee
M
Muizandjae
4
Pros:

Staff

2025-10-03 • via Nuitee
J
Jerrell
10
Pros:

Great place will return

2025-10-02 • via Nuitee
D
Don • partner
10
Pros:

Nice

2025-10-01 • via Nuitee
S
Stephanie
10
Pros:

Cloud lounge was immaculate and perfect for quiet working. Rest of apartment super clean.Best part was lady who booked us in - Katrina - what a wonderful individual!

2025-09-25 • via Nuitee
D
Donnell • partner
6
Pros:

It was ok

2025-09-24 • via Nuitee
C
Caroline
10
Pros:

Great stay for sisters bachelorette weekend! The suite was huge and the front desk staff was always so nice and helpful.

2025-09-22 • via Nuitee
A
Axel • family
10
Pros:

I had such a lovely time here. I love the extra things that come with staying here! The pool was very nice and clean. I really loved the space of the rooms and how clean it was. Will be coming here again!

2025-09-21 • via Nuitee
L
Lynne • family
8
Pros:

Friendly

2025-09-20 • via Nuitee
R
Rosellen
10
Pros:

The staff are super friendly and helpful. The amenities are amazing and it’s so close to Fulton market restaurants and markets. Will definitely stay again.

2025-09-19 • via Nuitee
Y
Yasmine • partner
4
Pros:

When I arrived there was no one there to let me in so I was standing outside at night for a while, then a resident let me in but there was no one at concierge so I waited in the lobby for a while unable to check in calling the hotel phone number and even Expedia called the hotel number but no one answered the phone. Finally Expedia referred me to relocation services to get me another hotel but at that time the concierge came back and checked me in.

Once you check in you have a key card to get in and out. But just the day you arrive if you arrive at night sometimes there may not always be somewhere there at concierge at that time which I noticed when I went in and out during the evenings and nights as well.

That said gorgeous place to stay for a few days. Note there are no cleaning services unless you stay there for more than 6 days which was fine with me. Really beautiful property.

2025-09-18 • via Nuitee
A
Anthony • family
10
Pros:

This is an excellent place to stay. Great location. There are plenty of places to park nearby for a reasonable fee.

2025-09-17 • via Nuitee
T
Tierra • partner
10
Pros:

Staff was amazing and so nice and professional. I definitely will return

2025-09-14 • via Nuitee
D
Dan
2
Pros:

Nobody to check us in. Over 1 hr wait. Nobody answered phone etc. Just awful. Nice place staff always sub par

2025-09-11 • via Nuitee
T
Taylor
10
Pros:

It was a very unique staff, combination of hotel and bnb. Very convenient and nice amenities both inside and outside the room in the complex. Would stay again!

2025-09-11 • via Nuitee
K
kevin
10
Pros:

The hotel was really nice. And ms parker at the front desk was awesome

2025-09-10 • via Nuitee
S
Stephen • partner
10
Pros:

Fully loaded property!

2025-09-09 • via Nuitee
T
Tin Kei • pet
10
Pros:

I had a great stay at the property. Its apartment units are clean and come with thorough amenities. The pool and rooftop are great. It’s located in a busy neighborhood with lots of restaurants and shops within walking distance.

2025-09-09 • via Nuitee
T
Taylor • partner
10
Pros:

Parker at the front desk was amazing! Room was clean and had a delightful view. Utilized hydrotherapy which was nice and not crowded. No complaints and would return.

2025-09-08 • via Nuitee