Renaissance Honolulu Hotel & Spa

Hotels
•
Marriott
8.8 (134 reviews)
1390 Kapiolani Boulevard, Honolulu, Hawaii, 96814 , Honolulu , US
1-808-921-6155

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Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Nature reserve
Express check-out
Parasailing nearby
Free beach shuttle
Electric car charging station
No single-use plastic straws
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
High food prices

Categories

Cleanliness
8.3
Multiple reviews indicate issues with room cleanliness and skipped housekeeping.
Service
9.3
Staff were described as friendly and helpful, though some service aspects were frustrating.
Location
9.8
Excellent location next to Ala Moana and close to shopping areas and the beach.
Room Quality
8.8
Rooms were modern and comfortable, with a great view noted by some guests.
Amenities
8.8
Amenities such as pools and restaurants were appreciated, though some consider them pricey.
Value for Money
8.3
Concerns about high daily rates and valet fees affecting perceived value.
Food and Beverage
7.8
Breakfast and food service received criticism, particularly for wait times.
Overall Experience
9.3
Overall experiences were good, with many guests indicating they would return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:00

Property Description

Experience luxury and relaxation at Renaissance Honolulu Hotel & Spa, where your tropical getaway awaits!

Unwind in Paradise
Indulge in our lavish spa offering rejuvenating massages or enjoy a refreshing dip in one of our two outdoor pools and hot tubs. Take advantage of our sauna for the ultimate relaxation experience.

Culinary Delights
Savor the exquisite Mediterranean cuisine at MARA, or lounge by the poolside bar with your favorite drink. Our daily cooked-to-order breakfast guarantees a great start to your day!

Impeccable Amenities
Stay connected with complimentary Wi-Fi, or plan your next event in our versatile meeting spaces. With concierge services and a convenient beach shuttle, your Hawaiian adventure is just a reservation away.

Ready to escape to paradise? Book your stay at Renaissance Honolulu Hotel & Spa now and make unforgettable memories today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
V
Viswas
8
Pros:

Did not use spa pool as it was an additional cost.
Did not get room upgrade Expedia said we were entitled to.
"Partial ocean view" meant you had to ick your head out of window to see part of the ocean.

2025-10-12 • via Nuitee
A
Augusto
10
Make sure you get the final price before booking
Pros:

Great hotel
On top of the price they charge you a 48 daily rate for destination fee that you can use towards meals at the hotel
Tho other negative thing is that bathroom lights turn on when you walk in in the middle of the night.

2025-10-09 • via Nuitee
S
Shannon
10
Pros:

Phenomenal stay!! Amenities, service and room outstanding!!

2025-10-01 • via Nuitee
L
Lisa • family
4
Pros:

Not worth it

2025-09-20 • via Nuitee
M
Michael
8
Great hotel with good location
Pros:

All fine except breakfast, one day 20min waiting while half of the restaurant is empty, why?
Very new and comfy, very friendly personnel
Excellent location next to Ala Moana, good amenities and services
Enjoyed a lot, recommended.
Valet parking is 50/day, that is far too expensive!

2025-09-20 • via Nuitee
B
Benson • family
6
Pros:

It was ok

2025-09-16 • via Nuitee
R
Richard
10
Pros:

It was Avery nice hotel. Comfortable rooms and beds. Would stay here again.

2025-09-14 • via Nuitee
M
Michael • family
2
Pros:

The suite was modern, clean, and had a great view, but the service and billing were frustrating.
Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay.

Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary.
My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed.

The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.

2025-09-11 • via Nuitee
W
Wendell
2
Pros:

Front desk can check you in and out but that's about it. They know nothing else, concierge has no resource list. Can only book you on a boat trip but not much else. Don't really know anything. Food is horrible, room service is horrible, menu does not have but four to five items if that.

2025-09-10 • via Nuitee
J
Jean-Claude
10
Pros:

Great property I would stay again

2025-09-07 • via Nuitee
J
JOHN • family
10
Pros:

New bldg. Very attentive staff.

2025-08-29 • via Nuitee
C
Christopher R Perales
10
Pros:

This property had a lot to offer around it, including an outdoor shopping center and Magic Island which are both just about a 15 minute walk. Food at the hotel restaurant is amazing, and does come with decent portions but at a cost. As part of my package you do get a $48 per day to use towards drinks or meals and access to a go pro and other amenities.

2025-08-25 • via Nuitee
A
Aojie • family
10
Pros:

New and clean, stuff are nice and help, very convinice

2025-08-21 • via Nuitee
M
Mai • family
10
Pros:

Very nice hotel

2025-08-15 • via Nuitee
M
Mieko • family
10
Pros:

Close to every where. Very convenient.

2025-08-06 • via Nuitee
C
Cornelious • family_with_children
10
Pros:

Newer hotel and is very close to the shopping areas. Also about a 15 minute walk to the beach.

2025-08-03 • via Nuitee
I
Isaac
2
Pros:

Never stay here again because you change the daily rates on me. I have 4 million social media followers that I am advising never stay here. You’re billing a single person outrageous prices. May God bless your souls.

2025-07-29 • via Nuitee
N
Nancye • family
10
Pros:

Great stay, room was clean and very comfortable. Staff at the hotel and restaurant were very nice and helpful. The pool area was great and a favorite of my family.

2025-07-29 • via Nuitee
A
Anthony • family
10
Pros:

Not giving good room services,the cleanness of the room
Breakfast taking more than 1 hour to serve us the food

2025-07-29 • via Nuitee
M
Melissa • family
8
Pros:

A very good stay. Staff were professional. Tried to get a room upgrade as Expedia said that I could being a gold member. But an upgrade to a suite would add more charges. Shopping area around the hotel was great. Walking distance. Only main issue is that laundry room was so small for such a big hotel. Only 2 washer and 2 dryer. Had to wait long time to do laundry. Valet parking was good and bit pricey but better than looking for parking around that area.

2025-07-26 • via Nuitee