Traveler's Best- Old Town Guesthouse

Hotels
•
Independent
4 (2 reviews)
3 Podwale, Kraków, 31-118 , Kraków , PL
48-531 484 654

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Facilities

Express check-out
Express check-in/check-out
Wheelchair accessible
Breakfast available (surcharge)
Express check-out
Smoke-free property
Express check-in
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Accessible airport shuttle
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Review Highlights

Pros:
Clean rooms
Close to park and city square
Good size TV
Cons:
Unpleasant smells in room
Uncomfortable beds
Lack of mattress protectors

Categories

Cleanliness
8
Despite being an old property, guests appreciated the cleanliness and quiet ambiance.
Service
5.5
Mixed reviews regarding service quality. Self-check-in process was simple, but issues with bathroom odor and unhelpful responses from staff lowered the rating.
Location
8
Close proximity to the park, city square, shopping places, and restaurants received positive mentions.
Room Quality
5.3
The room had positive aspects like a good size TV and clean bathroom decor, but issues with unpleasant smells, uncomfortable beds, and lack of mattress protectors significantly impacted the guest experience.
Amenities
5
Amenities were not specifically mentioned in the reviews, resulting in an average rating for this category.
Value for Money
6.9
Mixed opinions on the value for money, with some guests mentioning discomfort due to issues in the room.
Food and Beverage
5
No specific mentions of food and beverage quality in the reviews.
Overall Experience
6.8
Overall, the hotel received mixed reviews with various issues impacting guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 02:44

Property Description

Express Check-in and Check-out
Convenient Airport Shuttle
Central Location in Kraków

Traveler's Best- Old Town Guesthouse, centrally located in Kraków, offers express check-in and check-out services, a convenient airport shuttle, and a prime location near Main Market Square. Book now for a seamless and enjoyable stay!

Check-in and check-out hours:
Airport code: KRK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

4
Based on 2 reviews
Cleanliness: 8
Service: 5.5
Location: 8
Room Quality: 5.3
Amenities: 5
Value for Money: 6.9
Food and Beverage: 5
Overall Experience: 6.8
V
Valerie • family
8
Pros:

The property was very old, but it was very clean and quiet. It was near the park and close to the city square. Lots of shopping places and restaurants. However, it was freezing in our room. Whe we asked how to turn the heat on, we were informed that the heat is turned off mid-April because winter has ended. When we asked for additional blankets, we were told that there were no extra blankets. It was about 1-3°C at night. We froze every night.

2025-05-15 • via Nuitee
J
Jenna
4
Mixed review
Pros:

The room itself was fine if you’re out most of the day and only sleeping in it. Good size TV with Netflix etc. no issues with wifi. Self check in was simple and no issues. Bathroom decor was lovely and clean, however the drain for the shower had a strong sewage smell which then made the whole room smell, even with bathroom door closed. Worse when toilet was flushed. We messaged the hotel and they advised it was normal and to put hot water down the drain. This didn’t help and the smell was really unbearable at times. Advised to leave window open but when it -6 degrees during the night, and -1 through the day it’s not ideal. Bathroom lock was broken so could not lock it from the inside. Worst thing for me was no mattress protectors on the beds. Just a doubled over single sheet which barely tucked in so kept exposing the mattress through the night. Beds were rock solid and indented so extremely uncomfortable. Extra pillows should be provided as only one pillow each.

2025-02-10 • via Nuitee