Home2 Suites By Hilton Kingston

Hotels
Home2 Suites by Hilton
8.4 (707 reviews)
1550 Princess Street , Kingston , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly, attentive staff
Good breakfast with variety
Spacious rooms with kitchenettes
Well-equipped fitness center
Free parking
Cons:
Visible security presence made some guests uneasy
Occasional pool cleanliness issues
One report of a fire alarm and temporary no-hot-water incident
Some guests found the mattress uncomfortable
Breakfast temperature/limited hot options at times
A few guests were relocated to another property during maintenance, causing extra walking

Categories

Cleanliness
8.8
Multiple guests note rooms and property were very clean; one reviewer mentioned the pool was not clean which slightly lowered the score.
Service
8.8
Staff repeatedly described as friendly, professional and attentive (front desk, breakfast staff, housekeeping); some guests felt uneasy due to visible security presence associated with other guests.
Location
7.6
Several guests praised the location as convenient for certain attractions; others found it a bit away from downtown/near the highway, so location sentiment is mixed.
Room Quality
8.6
Rooms described as spacious, modern and well-equipped (kitchenette, studio options); one report noted the mattress was not very comfortable.
Amenities
8.2
Good fitness center and useful in-room amenities (fridge, dishwasher); breakfast amenities praised but the pool cleanliness and occasional maintenance issues reduced the score slightly.
Value for Money
8.4
Several reviewers explicitly called it excellent value, citing free breakfast and included amenities; overall considered fair for the price.
Food and Beverage
8.2
Breakfast generally received positive comments for variety and basics, though some noted cold items, limited hot options and average coffee.
Overall Experience
8.6
Most guests loved their stay and would return, highlighting service, cleanliness and room quality; isolated incidents (security presence, fire alarm/no hot water, pool issue) tempered a few experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 06:52

Property Description

Modern Accommodation with Convenient Facilities
Home2 Suites By Hilton Kingston offers comfortable 3-star accommodation with a fitness centre, indoor pool, and free WiFi for a convenient stay.

Scenic Surroundings and Local Attractions
Situated in Kingston, the hotel is close to popular attractions like Queen's University, Fort Henry, and the International Hockey Hall of Fame Museum.

Delicious Dining Options
Start each day right with buffet and American breakfast options available daily at the hotel's restaurant.

To book your stay at the Home2 Suites By Hilton Kingston and experience true comfort and convenience, please make your reservation now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 707 reviews
Cleanliness: 8.8
Service: 8.8
Location: 7.6
Room Quality: 8.6
Amenities: 8.2
Value for Money: 8.4
Food and Beverage: 8.2
Overall Experience: 8.6
A
Alessandro solo_traveller it
8
2026-08-28 via Nuitee
E
Emily couple ca
4
2026-08-27 via Nuitee
E
Emma Blanda solo_traveller gb
5
Staff not accept remarks!
Pros:

Staying last year very happy with the hotel went back this year with a high ecpectation as our previous visit. Unfortunatly not happen this year.

Cons:

Booked a room for 2 adults and a child.
Extra bed was not ready or either been made.
Plugs sockets was not working for microwave and coffee machine.
Attitude of the staff at the check out when we quoted the issues lady at the reception didn't give apologies but tried to argue to us instead.

2026-08-27 via Nuitee
S
Sarah family_with_children gb
9
2026-08-27 via Nuitee
V
Valérie solo_traveller ca
10
2026-08-26 via Nuitee
V
Vanessa extended_group fr
8
2026-08-26 via Nuitee
K
Khandoker Emadul family_with_children ca
10
Pros:

Clean and Friendly staff

2026-08-25 via Nuitee
C
Côté couple ca
9
2026-08-25 via Nuitee
M
Mehedi family_with_children gb
4
No bell boy, limited toiletries, no water was provided. Breakfast was shockingly below the Hilton standard.
2026-08-24 via Nuitee
A
Andrea family_with_children it
2
Pessimo
Pros:

Nulla

Cons:

Oche che fanno i loro bisogni davanti all’ingresso e nessuno dello staff che pulisce. Bisogno delle oche dappertutto

2026-08-23 via Nuitee
J
Johana solo_traveller co
10
2026-08-23 via Nuitee
S
Shirish family_with_children ca
9
Amazing, would definitely recommend. Today is our first night though
Pros:

Apartment suite

Cons:

Nothing as of now, still have to see what they serve in the breakfast

2026-08-23 via Nuitee
O
Ophelie family_with_children fr
5
Passable
Pros:

Propre. Chambre spacieuse.

Cons:

- sécurité omniprésente dû à la présence d’individus non résidents de l’hôtel (insécurité)
- petite piscine
- les guests consommaient de l’alcool aux abords de la piscine, laissant leurs enfants faire n’importe quoi dans la piscine (une vingtaine d’enfants)

2026-08-22 via Nuitee
N
Nicole couple de
9
2026-08-21 via Nuitee
M
Mary extended_group us
10
I will be back.
Pros:

Hard surface floors, cleanliness, quiet.

2026-08-21 via Nuitee
N
nour68 solo_traveller ca
9
Pros:

The room and the location

Cons:

Breakfast could be improved with more diversity

2026-08-20 via Nuitee
H
Hélène solo_traveller fr
7
2026-08-19 via Nuitee
C
cristiano solo_traveller it
8
Pros:

Ottima colazione. Stanza apprezzabile.

Cons:

Letti scomodi e rumorosi, sia il letto matrimoniale che il divano letto.

2026-08-18 via Nuitee
V
Valentina extended_group it
8
Pros:

Hotel in linea con lo standard degli Hilton più economici.

Cons:

La colazione.

2026-08-18 via Nuitee
J
James couple gb
7
Pros:

Room was excellent. Great air con, very clean, lots of space. Staff were helpful. Big car park.

Cons:

A lot of security staff around the hotel and in the car park. All very friendly, but slightly unnerving nonetheless.

2026-08-18 via Nuitee