Hotel Canoe and Suites

Hotels
9.1 (2536 reviews)
600 Banff Avenue , Banff , ca

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great location
Good amenities
Cons:
Cleanliness issues
Noisy heating system

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness issues, particularly with the hot pool area and air conditioning.
Service
9.26
Reviews highlighted helpful and friendly staff, contributing to a positive service experience.
Location
9.4
Good location with easy access to the city center and transit options.
Room Quality
9.25
Rooms are spacious and nicely decorated, although there were minor complaints about bedding.
Amenities
9.18
Facilities such as hot pools and the cafe received positive feedback, despite some cleanliness concerns.
Value for Money
8.74
Some guests felt the value was compromised due to noted cleanliness issues.
Food and Beverage
9.29
The restaurant connected to the hotel was praised for quality.
Overall Experience
9.36
Overall satisfaction was very high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 00:29

Property Description

Luxurious Accommodation

Hotel Canoe and Suites offers 4-star air-conditioned rooms with free WiFi, each featuring a private bathroom and stunning mountain views from a balcony. Enjoy the convenience of a kettle, flat-screen TV, and free toiletries in every room.

Convenient Location

Located near popular attractions like The Whyte Museum and Banff Park Museum, this non-smoking property provides easy access to explore the beauty of Banff. The attentive staff is ready to assist you at any time, ensuring a memorable stay.

Exceptional Service

With a restaurant on-site and guidance available at the reception, Hotel Canoe and Suites prioritizes your comfort and satisfaction throughout your visit. Book now to experience a blend of luxury and convenience in Banff.

Important information:

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancelation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 2536 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.4
Room Quality: 9.25
Amenities: 9.18
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
A
Alan • extended_group • us
9
2026-03-07 • via Nuitee
J
josee • couple • ca
10
Très bon séjour à Banff
Pros:

La tranquillité, le bain tourbillon, le sauna, le restau, la navette pour le ski, les chevreuils!

Cons:

Rien

2026-03-07 • via Nuitee
M
Michael • couple • ca
10
Pros:

Beautiful facilities. Outdoor hot pools are great after a day of skiing. Rooms are large and modern.

2026-03-07 • via Nuitee
A
Antoine • couple • fr
8
Massive hotel with amenities conveniently located.
Pros:

Location. Elegant room with a sleek modern design. Well equipped with microwave etc. Real coffee powder provided at check in. Sauna and hot tub outside. Very nice staff.

Cons:

We had a room close to a very noisy vent engine (even though i asked for quiet). Its a massive hotel so if you look for boutique small scale this is not the place. A bit expensive for the value.

2026-03-07 • via Nuitee
K
Karina • couple • us
10
Overall we were very happy with this hotel! Would stay here again.
Pros:

The property is very nice, hot pools were amazing!

Cons:

There was a little too much dust in hard to reach spots. Vent, on top of the microwave etc.
And the pillows were older and a little clumpy.

2026-03-07 • via Nuitee
K
Kimberley • family_with_children • ca
10
2026-03-06 • via Nuitee
R
Rachel • couple • au
8
Pros:

The location was just across the road from a ski shuttle bus stop which was perfect for our needs.
The hot pools had a beautiful view of the mountains and were perfect for a soak at the end of the day.

Cons:

The room heater was very loud, which was annoying when it kept turning on and off during the night.

2026-03-06 • via Nuitee
A
Abdullah • couple • ca
10
2026-03-05 • via Nuitee
J
Jean-René • couple • ca
9
2026-03-05 • via Nuitee
T
Tayag • couple • qa
10
2026-03-03 • via Nuitee
D
Dale • family_with_children • ca
10
2026-03-03 • via Nuitee
C
clodagh • family_with_children • ie
10
2026-03-03 • via Nuitee
D
Daniel • couple • ie
7
Pros:

Easy and comfortable

2026-03-03 • via Nuitee
H
Hilary • family_with_children • ca
9
Amazing!
Pros:

Restaurant was fantastic- amazing breakfast each morning. Shuttle was effective via the bus and tickers provided. The hot pools were amazing. It was a perfect getaway with myself and my adult daughter.

Cons:

Bathrobes - could offer robes for the pool.

2026-03-02 • via Nuitee
D
Deneika • couple • ca
10
Our stay was short but short of nothing. We enjoyed our stay and definitely would book again. The room was very clean an
Pros:

The location was exceptional, 15-20mins from the activities we had planned. Close to downtown Banff

Cons:

Cleanliness, the property was very clean including the room. We love the amenities.

2026-03-02 • via Nuitee
T
Tetiana • family_with_children • ua
10
2026-03-01 • via Nuitee
D
Danny • couple • ca
9
2026-02-28 • via Nuitee
N
Nontawat • couple • th
8
The room was clean with a nice view. The building layout is a bit complex, so finding the room can take a moment, but it
Pros:

Clean room, mountain view, hot tub

Cons:

No slipper in the room , complexity of the building

2026-02-28 • via Nuitee
A
Alexa • couple • ca
8
Pros:

The facilities were amazing. Great quiet location.

Cons:

The room was a bit dirty. Could use more thorough cleaning for the price of the room.

2026-02-28 • via Nuitee
J
Jeremy • family_with_children • fr
9
Pros:

L hôtel, les installations et surtout la piscine chauffée en extérieur 🥰

Cons:

Je ne trouve pas de point négatif

2026-02-27 • via Nuitee