Hotel Canoe and Suites

Hotels
9.1 (2905 reviews)
600 Banff Avenue , Banff , ca

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great location
Good amenities
Cons:
Cleanliness issues
Noisy heating system

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness issues, particularly with the hot pool area and air conditioning.
Service
9.26
Reviews highlighted helpful and friendly staff, contributing to a positive service experience.
Location
9.4
Good location with easy access to the city center and transit options.
Room Quality
9.25
Rooms are spacious and nicely decorated, although there were minor complaints about bedding.
Amenities
9.18
Facilities such as hot pools and the cafe received positive feedback, despite some cleanliness concerns.
Value for Money
8.74
Some guests felt the value was compromised due to noted cleanliness issues.
Food and Beverage
9.29
The restaurant connected to the hotel was praised for quality.
Overall Experience
9.36
Overall satisfaction was very high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 00:29

Property Description

Luxurious Accommodation

Hotel Canoe and Suites offers 4-star air-conditioned rooms with free WiFi, each featuring a private bathroom and stunning mountain views from a balcony. Enjoy the convenience of a kettle, flat-screen TV, and free toiletries in every room.

Convenient Location

Located near popular attractions like The Whyte Museum and Banff Park Museum, this non-smoking property provides easy access to explore the beauty of Banff. The attentive staff is ready to assist you at any time, ensuring a memorable stay.

Exceptional Service

With a restaurant on-site and guidance available at the reception, Hotel Canoe and Suites prioritizes your comfort and satisfaction throughout your visit. Book now to experience a blend of luxury and convenience in Banff.

Important information:

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancelation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 2905 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.4
Room Quality: 9.25
Amenities: 9.18
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
L
Lea • extended_group • be
10
Pros:

Ruime kamers met leuk terras met uitzicht op de bergen.
Geweldige ligging van hottub en ligstoelen - zonnetje met zicht op bergen meepikken na n dagje weg.
Ligging hotel vlak aan busstation waar je gratis bus kan nemen.

2026-07-11 • via Nuitee
T
Thomas • extended_group • ch
9
2026-07-10 • via Nuitee
H
Hella • extended_group • de
7
Schönes Hotel, aber zu teuer für das, was man bzw. Wir bekommen haben
Pros:

Gute Lage, schönes Design, aber zu teuer

Cons:

Hatten Superior Zimmer mit Mountain Blick, aber direkt über der Hot Tub/Pool-Anlage, die nachts immer wieder durch die Wasserpumpen sehr laut war.
Zimmer war bei Rückkehr von langer Wanderung um 14:30 Uhr noch nicht gemacht

2026-07-10 • via Nuitee
B
BE • family_with_children • gb
10
A wonderful experience
Pros:

The coffee making arrangement was excellent - never had better in a hotel.
Free covered parking
Helpful staff
Bear spray available on loan out for duration of stay

2026-07-09 • via Nuitee
G
glenn • couple • gb
10
Beautiful setting with mountain views.
Pros:

Breakfast was very good and reasonably priced, the staff were fantastic, also very helpful and always very pleasant.

Cons:

The lifts are on the slow side.
You could do with better tea and coffee facilities. The reception gave us one small pot of milk with two teabags which wasn’t enough for a four night stay.

2026-07-09 • via Nuitee
Z
zubang • family_with_children • cn
6
2026-07-09 • via Nuitee
P
Patricia • couple • us
10
The perfect stay, comfort and clean and quiet and restaurant!
Pros:

Great location, away from the crowds but bus out front, or walk to town.

Cons:

Nothing.

2026-07-09 • via Nuitee
S
Sue • couple • us
10
We thoroughly enjoyed out stay,.
Pros:

It was extremely pet friendly.

Cons:

Wasn't bad, but it was a bit of a walk to downtown,

2026-07-08 • via Nuitee
K
KatyalNeeraj • solo_traveller • ae
10
2026-07-08 • via Nuitee
G
George • couple • gb
9
2026-07-07 • via Nuitee
E
ETSUMI • couple • jp
8
环境优美舒适，会再来
Pros:

房间宽敞舒适，阳台可以看到山景，前台和服务人员都很nice。hot pools也不错。banf rokies的手工洗浴乳液，香氛特别赞

Cons:

WiFi没有明示，房间有一些绕

2026-07-07 • via Nuitee
P
Peter • family_with_children • id
9
2026-07-06 • via Nuitee
L
Lang • family_with_children • de
8
2026-07-05 • via Nuitee
A
Aldo • extended_group • cl
10
Pros:

El departamento perfecto para una familia de 4. Moderno, con todo lo necesario para una estancia muy cómoda

2026-07-05 • via Nuitee
E
Eduardo • family_with_children • mx
10
2026-07-05 • via Nuitee
A
Avani • family_with_children • us
9
2026-07-05 • via Nuitee
M
Mohammad • family_with_children • ca
8
It was our happy second stay in the Canoe hotel.
Pros:

Generally it was nice, nothing very fancy. Hot tubes were kinda nice. Location and complementary transportation tickets they provided were nice too

Cons:

There was a water leak around the window while it was pouring outside for a couple of hours and from the signs i can tell it was not the first time it happened.

2026-07-05 • via Nuitee
C
Courtney • couple • us
10
2026-07-04 • via Nuitee
J
Jonathan • family_with_children • us
9
2026-07-04 • via Nuitee
J
Jennifer • family_with_children • ca
9
2026-07-03 • via Nuitee