The Crown Krakow Center - Handwritten Collection ACCOR

Very nice, clean and welcoming staff, only downside was the heating in the room didn't get up to temperature

Thoroughly enjoyed my stay at The Crown Krakow Centre, lovely staff, wonderful food and top quality room.

Thank you very much, would highly recommend staying here.

Clean room, says really helpful

Very modern and comfortable hotel and rooms.

We stayed at this hotel for three nights, and it was absolutely brilliant from start to finish. The hotel itself looks even better in person than it does in the photos — modern, clean, and beautifully maintained. For a four-star property, it easily exceeded our expectations.

The staff were consistently friendly, helpful, and professional. Every request we made was handled promptly, and they went above and beyond to make our stay comfortable. We even had a small accident where we broke a bottle in reception, and the team couldn’t have been more understanding or quick to help — a true reflection of their excellent service.

Breakfast each morning offered a wide variety of choices, all of which were delicious and freshly prepared. In the evenings, the cocktails at the bar were fantastic — expertly made and a great way to unwind after exploring Krakow.

Overall, we couldn’t have asked for a better experience. The combination of top-notch facilities, outstanding food, and genuinely welcoming staff made our stay unforgettable. I would highly recommend this hotel to anyone visiting Krakow, and we’ll definitely be staying here again on our next trip. A well-deserved five stars!

Although I was only there for a long weekend and didn't arrive at the hotel until gone 22.00hrs on the Friday, the staff were very friendly and helpful. They recommended areas to visit and how to get to them and suggested food / drink I might like to try.

The hotel is beautiful and nicely decorated the staff are all excellent and go above and beyond to make guests welcome the breakfast is one of the best i have experienced at any hotel i have stayed would 100% recommend this hotel

All the staff so nice always smile and Natali and other girl can’t remember her name so knowledgeable and helpful the hotel smell so lovely will definitely stay the again the bed so comfort the room have spacious thank you staff at The crown hand written hotel keep it up good work

Very good service. Breakfast was included in our room rate. The cold cuts and sweets were all good. There was also a breakfast menu to order eggs Benedict etc, at no extra charge. Two mornings we had to leave early and they made up breakfast boxes to take with us. Just two examples. I was very impressed.

The breakfast there was ok and expensive, I’d rather have eaten out in the city.
The room was incredible though

Very nice hotel, great breakfast

This is a lovely hotel to stay in, the hotel smells amazing and is so clean and really lovely. It is in a great location and walking distance to the old town and shops, restaurants. The bed is lovely and comfy and our room was cleaned every day and fresh towels. The staff are all friendly and polite and speak good English. We didn’t have breakfast as was up and out but it looked lovely. Highly recommend staying here for your visit.

The property was beautiful! Everything was always clean, everything was always stocked up! Staff were great and so kind!!!!!!! I LOVED IT THERE!!! Xxxx

Walkable distance from old town. Lovely comfortable clean hotel. Staff really helpful and approachable. Would def come again

We had a fantastic stay at The Crown Krakow Center – Handwritten Collection! The hotel combines stylish design with a warm and personal atmosphere. The room was comfortable and beautifully decorated, and the location is perfect for exploring the charm of Krakow. The breakfast was really good with a nice selection, and the service was simply excellent. Highly recommended!

This hotel was outstanding. From the moment you walk in the door everything is perfect. Beautiful decor. The staff could not do enough to help you. Breakfast was fantastic, loads of choice and really set us up for the day. The main square was 20 minutes walk from the hotel, if you turn right out of the front door it's a straight road there. I would definitely stay here again.

The customer service was amazing and the breakfast was even better, loved my stay and would stay again. It was nice and quiet and pretty easy walk away from old town.

Everything was perfect! Except the bar could stay open later (closes at 10PM).

The hotel was on the north side of the city about 12 min from the palace. Breakfast was outstanding. Staff were very accommodating. Parking was a bit of a challenge on street.

Lovely staff, comfortable bed, great location, perfect