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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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BBQ facilities
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Airport shuttle
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Tour desk
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Table tennis
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Darts
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Shared kitchen
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Kids' outdoor play equipment
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Vending machine - drinks
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Indoor play area
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Open-air bath
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Shallow end
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Kids' pool
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Badminton equipment
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Hotel Mastranto offers modern accommodations with private bathrooms, flat-screen TVs, and some with kitchenettes and stunning lake views. Enjoy the comfort of your own space with added extras like a fan for your convenience.
Exciting Facilities and Activities
Indulge in the outdoor pool or dine at the on-site restaurant. The hotel also provides water sports facilities, meeting rooms, and a range of activities including volleyball, football, and swimming. Explore the surroundings with bird sighting and hiking opportunities, ensuring a memorable stay.
Convenient Location
Situated in Apiay, with Vanguardia Airport just 20 km away and El Dorado International Airport 130 km away, Hotel Mastranto offers a peaceful retreat with easy access for travelers.
Book your stay at Hotel Mastranto now for a perfect blend of relaxation and adventure.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La atencion
La atención del personal es increíble.
N/A
La piscina y jacuzzi, el desayuno, el personal amable, el río o quebrada queda al lado del hotel
La habitación no es tan agradable, deben remodelar o cambiar su aspecto, fue lo único que no nos gustó
EL COFORT
EL ACCESO
Me gustó las zonas exteriores, ambiente natural para descansar y disfrutar de la naturaleza
Al llegar, la habitación estaba en muy mal estado: no habían realizado el aseo, las sábanas estaban sucias y en general el espacio se veía descuidado. El servicio de desayuno tampoco cumple lo ofrecido, para acceder a la carta hay que madrugar bastante, de lo contrario solo queda lo que tengan disponible. En relación con lo que se pagó, me pareció costoso para la calidad recibida
La naturaleza
La puerta del baño estaba averiada
La piscina y el trato del personal
La ubicación, es muy adentro de la vereda, conseguir transporte es difícil.
Me gustó mucho la atención y el rio
Las camas, en especial los colchones no son cómodos hacen doler mucho la espalda
Sofia La chica que atiende excelente,muy amable y atenta
Atención muy amables
Es retirado
el desayuno es bueno, excelente la atencion, atento a nuestras sugerencias y necesidades, un silerncio maravillos, paz, tranquilidad, la quebradita es hermosa hay pescaditos. bueno para salir a caminar.
que esos dias llovio mucho pero es algo externo.
La atención del personal excelente y comida deliciosa
Falta un poco de comunicación con respecto al aseo de la habitación, si lo dejas llaves, no te hacen el aseo
Ambientación
Lugar
Atención
No tengo nada que decir
La ubicación
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