Hotel Sublime

Hotels
Independent
8.2 (31 reviews)
31-12 Cra. 10c, 3152402476, Cartagena, Bolívar, 130001 , Cartagena , CO

Facilities

Front entrance ramp
Health or beauty spa nearby
24-hour front desk
Wheelchair accessible
Casino nearby
Health or beauty spa nearby
Sign language-capable staff
Change of towels (on request)
Change of bed sheets (on request)
Coworking spaces
See all facilities

Review Highlights

Pros:
Excellent service
Great central location
Delicious breakfast
Cons:
Small room sizes
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.2
Several mentions of issues with cleanliness and maintenance in rooms.
Service
9.2
Most reviews highlight excellent service and helpful staff.
Location
9.2
Comments have praised the central location of the hotel.
Room Quality
7.2
Rooms are considered small, with some complaints about the facilities.
Amenities
8.2
Adequate amenities mentioned, but some complaints about the pool and room facilities.
Value for Money
8.2
Positive sentiment towards overall value, but amenities could improve.
Food and Beverage
9.2
Breakfast is highlighted as very good with a variety of choices.
Overall Experience
8.2
Mixed experiences but generally a good stay with notable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:35

Property Description

Luxurious Accommodations
Feel pampered in our 10 air-conditioned rooms with Smart TVs and Tempur-Pedic beds clad in Egyptian cotton sheets. Stay connected with complimentary Wi-Fi and enjoy a range of digital programming for your entertainment.

Convenient Location
Situated in the heart of Cartagena, our boutique hotel is a short walk from iconic landmarks like Cartagena de Indias Convention Center and the Clock Tower. Explore the city's treasures with ease, as many attractions are within a 15-minute stroll.

Nearby Attractions
Immerse yourself in the vibrant culture surrounding Sublime Hotel Boutique, with key sites such as Walls of Cartagena and Bocagrande Beach just moments away. Unwind in style after a day of exploration at our centrally located retreat.

To experience luxury and convenience in Cartagena, book your stay at Sublime Hotel Boutique today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.2
Based on 31 reviews
Cleanliness: 6.2
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 8.2
C
CLAUDIA MARINE
4
Pros:

La habitación de luxe estaba demasiado pequeña . El baño estaba pegado a la cama .de tan pequeño que estaba . No había lugar para poner el maleta . Y el ruido de la calle es demasiado

2025-10-05 via Nuitee
E
Espen
6
Pros:

Hotellet ligger veldig sentralt, men rommene er veldig små. Det første rommet hadde mange maur i rommet og i seng. Vi fikk byttet rom andre natt. Bassenget var også veldig lite og luktet vondt og vannet var grønt…

2025-10-03 via Nuitee
J
JOAO VICTOR
10
Conforto e Hospitalidade Perfeita
Pros:

Um lugar acolhedor, com ambiente muito confortável e atendimento incrível desde a recepção. O café da manhã é simplesmente incrível, com variedade e qualidade que tornam a experiência ainda mais especial. Ideal para quem busca tranquilidade e bem-estar durante a estadia.

2025-09-19 via Nuitee
G
Gabriela
10
Pros:

Muy buena experiencia, calidad y servicio

2025-09-12 via Nuitee
D
Dalia family
10
Pros:

Bien

2025-09-11 via Nuitee
C
Christian
8
Hospedagem curta e boa
Pros:

O atendimento foi ótimo, a acomodação possui uma excelente localização, muito perto das famosas ruas das bandeiras. O shampoo, condicionador e sabonete fornecidos pelo hotel são de ótima qualidade. Não tomamos o café da manhã pois nosso vôo saía bem cedinho, então não somos capazes de opinar nesse sentido.
Como ponto negativo, destacamos que o chuveiro demora muito para esquentar. Além disso, no quarto em que estávamos hospedados, não possuia espaços de apoio, como estantes ou guarda-roupas, então as nossas roupas ficavam na mala mesmo. Por fim, também só tinha disponível 1 lençol, por mais que Cartagena seja quente, gostamos de dormir cobertos e com o ar ligado.

2025-09-10 via Nuitee
L
Laura Alicia
10
Pros:

Excelente, desayuno muy rico y muy centrico

2025-09-02 via Nuitee
R
Rino partner
6
Pros:

24時間受付の人がいるので深夜到着でも問題なさそう
スタッフ全員優しく、朝食はパンケーキやアレパ+フルーツ、チーズ、飲み物でお腹もたまり美味しかったです
安い部屋にしたが、部屋を開けた瞬間ベッドでとても狭かった。エアコンに風呂場のドアが当たり全開出来ない。湿気が酷く、除湿設定にしても外の方が湿度がなかった。
ベッド横の壁はカビていて嫌だったのでクッションでカバーし寝ていました。湿気のせいでエアコンも臭く汚かった。
部屋のいい点はNetflixが見れること、タオルとソープが充実してる点だけでした。
せめて湿度は何とか出来たらいいと思います。

2025-08-18 via Nuitee
O
othneil
10
Pros:

It was excellent

2025-08-06 via Nuitee
D
Diego
8
Opinión
Pros:

Llegamos por una noche y nos recibieron muy bien, muy atentas las encargadas de la recepción, la habitación muy pequeña pero con lo necesario para hospedarse , el desayuno estuvo bueno, Fruta, huevo, patacones y queso con opción de chocolate, jugo o café con leche.

2025-05-19 via Nuitee
A
Andrea partner
6
Pros:

El personal es muy atento y esta para apoyarte siempre, el desayuno es muy bueno.
Sin embargo, el alojamiento no es igual a las fotos y a la descripción. La habitacion más grande es súper pequeña, el baño es cero privado, la alberca es demasiado pequeña y esta muy sucia.
Adicional a esto, estuvimos 3 dias y en ninguno de ellos realizaron la limpieza de la habitación.

2025-04-17 via Nuitee
J
Justin
8
Pros:

Very small hotel, that is located in Getsamani area and also close to the wall city., Very small room and the shower water only got warm, not hot

2025-01-01 via Nuitee
D
David partner
8
Pros:

Todo el personal siempre está muy atento a ayudar, es lo mejor que puedo resaltar, al igual que el desayuno. La desventaja ya se sabe: son habitaciones muy pequeñas y con el baño un poco improvisado y sin privacidad

2024-12-17 via Nuitee
A
Ana
6
Pros:

Muy básico, habitaciones muy pequeñas

2024-11-22 via Nuitee
C
Carlos
6
Pros:

La gente muy simpática. Lo que es INADMISIBLE es que estés durmiendo y empiecen a hacer obras en el hotel, con un martillo, taladradora. A las 7 de la mañana un sábado! Esperen a que los inquilinos hagan el check out a las 12.

2024-10-28 via Nuitee
D
Douglas partner
2
Pros:

I’m not sure where to start the mold in this place was ridiculous then the so called upgraded rooms you can’t stand up in at all I hit my head so many times on the ceiling it’s ridiculous but for me it was the water that was my biggest problem from the start the whole place smelt like sewage and mold but we had already checked in and could not get our anything back then the water in our room went out it was so frustrating but also the last straw this place needs to be shut down it’s nasty we had to book another property and they also refused any kind of refund I’m just warning anyone who’s looking at this place to definitely keep looking you will not be happy if you book this I’m not sure what to call it

2024-10-20 via Nuitee
J
Jesus
10
Pros:

Nice and friendly staff. Rooms are a bit small though.

2024-09-14 via Nuitee
A
Arshia
2
Pros:

Misorganized, dirty, mismanaged.
Gave me the wrong room even though I booked months in advance. Then no safe box. Then I left for a night leaving my stuff in my room which I kept and came back to my ENTIRE room and belongings being wet - had to go do laundry and buy some clothes. The walls were peeling, new mold growth, bathroom being wet, my clothes and bags being wet. They did not do anything to help and refused to refund. Avoid this place at all costs. The manager sucks and the hotel did not take responsibility for all this when neither of my 5 nights were good. I ended up leaving 2 days earlier but tried to leave even earlier but couldn't as I could not find a hotel at 1 am. I had to sleep in the lobby for a bit as my room was so wet and unlivable. Last day we were there, there was no running water either. ALSO GOT BED BUGS FROM HERE! DONT STAY HERE AT ALL!!!!

2024-09-05 via Nuitee
K
Klaudia
10
Pros:

Great new hotel

2024-08-19 via Nuitee
J
Josanne
2
Pros:

The size of the room is very very small,you do not have enough space to even make a decisions in there,cant open your suitcase,just enough space to put your feet.everything else was ok

2024-07-07 via Nuitee