Hotel Urban Center Bogota

Hotels
7.1 (85 reviews)
8-92 Calle 19 Segundo Nivel , Bogotá , co

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for the price
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
6.31
Guests mentioned issues related to cleanliness, with some rooms described as not clean.
Service
8.28
Numerous reviews praised the friendliness and helpfulness of the staff.
Location
7.32
The location was generally favorable, though some mentioned insecurity at night.
Room Quality
6.27
Rooms were often described as small and some had comfort issues.
Amenities
6.8
Amenities were average with some basic services available.
Value for Money
7.76
Many reviews indicated the price was reasonable for the offered services.
Food and Beverage
6.81
Limited comments about food; some negative experiences about ordering.
Overall Experience
7.28
Overall feedback was mixed but leaned towards positive based on staff interaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:01

Property Description

Convenient Location
Located in the heart of Bogotá, our hotel is surrounded by popular attractions such as Bolivar Square and Luis Angel Arango Library.

Comfortable Accommodation
Enjoy a relaxing stay in our well-equipped rooms featuring flat-screen TVs, private bathrooms, and complimentary toiletries.

Delicious Breakfast Options
Start your day right with a delicious American breakfast served daily at our hotel.

Ready to experience the best of Bogotá? Book your stay at Hotel Urban Center Bogota now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Location

Guest Reviews

7.1
Based on 85 reviews
Cleanliness: 6.31
Service: 8.28
Location: 7.32
Room Quality: 6.27
Amenities: 6.8
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 7.28
N
Nasser family_with_children fr
7
2026-03-07 via Nuitee
S
Simion solo_traveller gb
1
Aboid if you are foreginer.
Pros:

Nothing, as I got late night after 14 hours flight from Europe I paid and when I got to the room the door was cracked around the handle and lock and the handle was coming almost off I took photo. I felt very unsafe the whole time and do much so that I slept dressed with the handle bag next to me and my phone in my pocket.
It was very distasteful room and it had balloons glued to the ceiling haha just weird afterwards I sent my friend a picture and my friend told me is like that for people that have sex. Awkward how was I to know…

Cons:

Nothing the young girl that checked me in was bitchy and didn’t have a nice and friendly attitude which made it all very awkward and she lacked customer service skills as she seemed like she didn’t really want to be there texting with her friends or someone on her mobile phone constantly throughout the whole checking in process yeah a mess!
Aldo my Colombian friend after I send my location told me to be careful as it is a very dangerous area and to stay safe luckily I used uber and noting happened but is good for you to bare this in mind.

2026-03-06 via Nuitee
F
Fabian family_with_children co
9
2026-03-04 via Nuitee
A
Adrian eduardo couple es
7
Apesar de la bulla está muy bien
Pros:

La ubicación estaba muy buena

Cons:

Lo que no me gustó es que se escuchaba todo lo que pasaba en las calles las peleas por las madrugadas

2026-03-02 via Nuitee
S
Sorangie couple co
9
2026-03-01 via Nuitee
G
Gomez solo_traveller us
10
Pros:

The staff was always nice . And the staff cleaning super nice.

Cons:

It was a nice place but not the best peace and quiet round the building surrounding.

2026-02-13 via Nuitee
S
Sanchez extended_group co
8
Bien ubicado, el personal muy amable, no se encontró servicio de cafetería
Pros:

Ubicación estrategica

Cons:

Servicio de ventas

2026-02-10 via Nuitee
Y
Yesenia extended_group cr
8
Gracias por el servicio
Pros:

Muy céntrico

Cons:

Xx

2026-02-10 via Nuitee
J
Juan Sebastián solo_traveller co
10
2026-02-09 via Nuitee
A
Andrey extended_group cr
10
Acogedor
Pros:

La ubicación para salir es perfecta

Cons:

La habitación que nos dieron se escuchaba la música de las discotecas y no dejaba dormir

2026-02-08 via Nuitee
A
Anayeye family_with_children es
8
2026-01-31 via Nuitee
C
Claudia solo_traveller cl
10
Pros:

Comodidad

2026-01-29 via Nuitee
S
Sandra Patricia solo_traveller co
1
Cons:

No lo tome ya que al lugar al sitio me di cuenta del entorno, muy pesado, indigencia prostitución, nada seguro.

2026-01-26 via Nuitee
J
Jose Gamboa family_with_children co
10
2026-01-23 via Nuitee
A
Arnaud solo_traveller fr
7
2026-01-22 via Nuitee
A
Angel Armando family_with_children mx
8
Pros:

El museo del oro 🥇🪙

Cons:

Que no es un lugar para poder salir de noche agusto peligrosa la zona

2026-01-21 via Nuitee
J
Johan family_with_children co
9
Muy bien
Pros:

La atención

2026-01-20 via Nuitee
K
Karen extended_group co
8
Cons:

Que las llave de la ducha no tenia para saber cual era la caliente y cual era la feia

2026-01-20 via Nuitee
J
José family_with_children co
4
2026-01-19 via Nuitee
K
Karen couple co
10
2026-01-19 via Nuitee