Finca Hotel La Fragata

Hotels
•
Independent
6.8 (6 reviews)
Km 1 vía a Termales, Santa Rosa de Cabal, Risaralda, 661020 , Santa Rosa de Cabal , CO
57-3104239483

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Facilities

Free breakfast
Full-service spa
Hot springs nearby
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free breakfast
Full-service spa
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
N/A
Cons:
Poor cleanliness
Bad service
Issues with room quality and amenities
Lack of value for money
Negative overall experience

Categories

Cleanliness
2
Multiple guests reported poor cleanliness issues, including a bowel movement left in the toilet and dirty rooms.
Service
2
Guests experienced poor service, such as misinformation about breakfast hours and amenities, lack of essentials like towels, and unresponsive staff.
Location
5
Some guests mentioned inconvenience due to noise from other guests in nearby rooms, affecting their ability to sleep.
Room Quality
2
Issues with room quality reported, including flooding, lack of cleanliness, and lack of basic amenities like drinking water.
Amenities
5
Mixed reviews on amenities, with some guests noting the cold water in the pool and hot tub and misinformation about operational hours.
Value for Money
2
Several guests felt the hotel did not provide value for the price paid, citing cleanliness, service, and amenities issues.
Food and Beverage
2
No specific feedback provided in the reviews regarding food and beverage services.
Overall Experience
2
Overall negative experience reported by guests, with multiple issues impacting their stay and perceived value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 19:24

Property Description

Spa Services and Amenities - Unwind and indulge in a relaxing massage at the full-service spa during your stay at Finca Hotel La Fragata. The perfect way to rejuvenate and pamper yourself while on vacation.

Delicious Dining Experience - Treat your taste buds to a delightful meal at the hotel's restaurant, where you can savor a satisfying culinary experience. Enjoy a complimentary full breakfast served daily, setting the perfect tone for your day of exploration.

Convenient Facilities - Benefit from a range of amenities including a 24-hour front desk, laundry facilities, and complimentary coffee/tea in a common area. With free self parking available onsite, your stay is made easy and hassle-free.

Book your stay at Finca Hotel La Fragata now to experience these wonderful offerings and more in Santa Rosa de Cabal!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

6.8
Based on 6 reviews
Cleanliness: 2
Service: 2
Location: 5
Room Quality: 2
Amenities: 5
Value for Money: 2
Food and Beverage: 2
Overall Experience: 2
G
Gordon
2
Avoid at all cost
Pros:

This hotel is not as described. The breakfast is supposed to be 8-10. They told me only 730-830. The pool and hot tub day 24 hours it is only cold water and they told me it was closed at 8pm. The room they gave us had a bowel movement left in the toilet. The room I wanted said sold out but was magically available. The room didn’t have towels. This is a $20 a night place not the $80 I paid. There is only wood on the windows and other guests they wake up at 6am you can hear everything they say. Definitely not a place you can sleep until 630am. You will 100% be woken up by the first guest up.

2025-04-14 • via Nuitee
M
Monica • family
2
Pros:

Awful, the floor was flooded. There was filtration from the bathroom and the water got to the room. They didn’t even have water to drink . The room wasn’t clean

2025-04-09 • via Nuitee
L
Leonel • family
10
Pros:

Friendly personnel, beautiful landscapes, and very private.

2024-10-09 • via Nuitee
A
Alexander
10
Pros:

Good

2024-09-07 • via Nuitee
R
ronal
4
Pros:

rooms have not electric outlets, no room lamps and beds are unconrfotable, No towels in bathrooms

2024-07-10 • via Nuitee
J
Jeimy
10
Repetiría!
Pros:

El lugar es encantador y la atención excelente!

2024-06-24 • via Nuitee