Playa Cartagena

Hotels
Independent
7 (18 reviews)
#7-12 Cra. 1, Cartagena, Bolívar, 130001 , Cartagena , CO

Children allowed

Facilities

Front entrance ramp
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Picnic area
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Cons:
Cleanliness issues due to cockroaches
Poor service from staff

Categories

Cleanliness
4.75
The apartment had cockroaches and cleanliness issues.
Service
6.25
The service was poor; front desk staff were not helpful.
Location
7.75
Not specifically mentioned but assumed adequate.
Room Quality
7.75
Not specifically mentioned but assumed adequate.
Amenities
7.75
Not specifically mentioned but assumed adequate.
Value for Money
7.25
Not specifically mentioned but is acceptable given the conditions.
Food and Beverage
7.75
Not specifically mentioned but assumed adequate.
Overall Experience
6.75
Overall rating based on the mixed sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:55

Property Description

Breathtaking Views from Terrace
Enjoy stunning views from the terrace at Playa Cartagena in Bocagrande.

Concierge Services and Picnic Area
Take advantage of concierge services and unwind at the convenient picnic area during your stay.

Modern Amenities and Features
Relax in one of the 3 stylish guestrooms with Smart TVs, smart speakers, and free Wi-Fi - the perfect home away from home.

Experience the best of Bocagrande at Playa Cartagena - book your stay now.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Guest type

    Essential workers only - NO

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

7
Based on 18 reviews
Cleanliness: 4.75
Service: 6.25
Location: 7.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 6.75
M
Maria E
4
Pros:

The apartment was clean when it was received but has many cockroaches and they come out too much at night. the security and reception service is fatal. they are not friendly

2025-08-11 via Nuitee
C
Chidubem family
6
Pros:

Wouldnt recommend, owner stopped responding when I needed help. The front desk wasnt of much help when dealing with issues with room

2025-07-19 via Nuitee
J
jessica lizethe morales family
10
Pros:

Todo excelente ! El único tema es que no dan jabón ni shampoo y al menos deberían dejar unas muestras “ para poder tomar una ducha recién uno llega . Porque es lo primero que uno quiere hacer ! Y no hay nada ! Lo bueno es que enfrente hay una farmacia y pueden adquirirlos ahí, y a media cuadra supermercados , restauran te a , playa etc !! La vista de la recámara es espectacular !

2025-06-26 via Nuitee
M
Maria Fernanda
10
Pros:

Una estancia súper cómoda, céntrica y con grandes vistas, hay muchos lugares para comer muy cerca y el centro está a unos minutos en auto, muy seguro

2025-06-11 via Nuitee
D
Danis family_with_children
10
Pros:

Very clean, quiet place, very friendly staff. Lots of shops and restaurants nearby.

2025-05-17 via Nuitee
D
douglas
8
Pros:

Good spot for one night. Balcony is a plus

2025-04-02 via Nuitee
M
Maria friends
10
Pros:

Beautiful location! Beautiful pool!

2025-03-11 via Nuitee
Y
YAMILLET partner
8
Pros:

Este apartamento tiene una vista espectacular. Fue la razón principal por lo cual lo rentamos. Esta bien ubicado cerca de restaurantes, cafeterías, supermercados. Lo único que no me gusto es la primera impresion cuando entramos al apartamento, no sentí que estuviera muy limpio o que lo hubieran limpiado recientemente para nosotros utilizarlo. Considero que podrían trabajar un poco más en la apariencia interior del apartamento. A parte de eso, la comunicación con el encargado fue excelente y como mencioné la vista desde el balcón es espectacular.

2024-10-20 via Nuitee
J
JOSELITO
8
Pros:

Deben hacer mayor referencia en la página de los protocolos y permisos para el ingreso de menores a la propiedad, esto para que el huésped tenga claro y gestione los documentos necesarios.

2024-09-21 via Nuitee
R
Robert
10
Pros:

We had a great stay Playa Cartagena with the beach directly across the street we were able spend our morning walk on the beach.The staff was very helpful in any of our needs from getting a taxi to restaurant suggestions.

2024-09-16 via Nuitee
J
Jaipreet
10
Pros:

Amazing place, with great view

2024-09-15 via Nuitee
P
Phillip partner
2
Pros:

So they still have a cockroach problem. I booked this hotel a while back before seeing the cockroach problem from the other guest that stayed there before me. I reached out to them and they said there was no problem anymore and it was fumigated. That wasnt the case. I even brought roach traps with me for anticipation. That wasnt even the only problem. Pictures of the room looked beautiful online but in person was just old and dirty. Lots of missing amenities. Even basic ones like no shampoo or conditioner! Hair dryer was there but not working and was also dirty. They have a dryer and washer but no laundry detergent provided. They provide towels but theyre soo cheap. Like one ply towels from the dollar store. Like it would not absorb any water and when i would use it, it would make be super slippery. No hanging racks in the bathroom either to hold your towels or clothes at all. They have a safe lock but it doesnt work as well. Kitchen stovetop doesnt have an igniter but they provide matchstick lol. Not even given a lighter. Like come on. Pretty much not a lot of stuff is working or theyre just very cheap with the provided stuff. Owner is based in Texas in the US and denied my refund because of the cockroach problem and false advertising of the provided amenities. I would NOT recommend this place for how much ive paid which you can go to the hilton or hyatt for better service. Room service is extra 15$ to clean up and also property manager fee as well. He doesnt do much. AVOID!

2024-09-06 via Nuitee
J
Jairo family
2
Pros:

Room was full of cockroaches, had to sleep with the lights on. Called property manager but very little was done. Needless to say would not recommend or ever stay here again.

2024-07-31 via Nuitee
F
FRANCISCO JAVIER family
6
Pros:

La vista espectacular, no malo es que al llegar ni una botella de agua, un rollo y mini jabón de manos para 4 días. Te ofrecen cocineta cuando no hay aceite, azúcar o productos básicos que debería haber en cualquier lugar. cafetera sin filtros.
El baño no servía, ni el siete acondicionado ni caja fuerte.
No hay toallas en la cocina ni trapos para limpiar si ensucias algo.
Se debe considerar que si vienes de viaje no cuentas con los accesorios básicos antes mencionados.

2024-07-25 via Nuitee
D
Desvernon partner
2
Pros:

ROACHES! They come out when you cut the lights off . Only one key is provided so you have to remove the key and come back to. A hot room. No basic toiletries, also charged a management fee with no management ! front desk staff are slow and incompetent. Nice location from the beach.

2024-07-20 via Nuitee
J
Joey
10
Pros:

Great place. Just as advertised. Safe area and directly across from the beach.

2024-07-05 via Nuitee
S
Said
10
Stay here!
Pros:

THIS PLACE IS AMAZINGLY BEAUTIFUL, PERIOD! I HIGHLY RECOMMEND IT TO ANYONE. That's all I got to say. Don't mind the lobby, but your apartment looks better than the photos

2024-05-26 via Nuitee
V
Verified traveler
8
Pros:

Bed was way too hard for my liking.
Coffee supplies would have been appreciated.

2024-03-04 via Nuitee