Hotel Rioverde- 5 minutos de cercanía al aeropuerto

Recepción extremadamente hostil. Se necesitan pasar muchos filtros de confianza para poder ingresar hasta la recepción del hotel. realmente molesto ese tramite que hace sentir a huesped intimidado por la desconfianza.

Adicional, luego al poder entrar a la recepción, ellos no tienen la reserva registrada sino que tienen que consultarla en otro lugar haciendo que el tramite sea demorado y tenso ante la incertidumbre. Realmente una mala experiencia personal.

Todo bien

Clean nice and organized

Clean nice and organized

Is near the airport

Room did not have ac. Tiles in bathroom were cracked. But over all it was in a good neighborhood. Cleaning staff was nice but the reception staff was average. The First Lady was helpful but afterwards the receptionist would not pay attention and was always on her personal phone.

Bra trevlig hotell i närheten av flygplatsen lantlig frisk luft bra skick

I would not stay again with this host. Poor communication skills.

I will suggest to have a courtesy bottle of water for the guess in the rooms

I pay for a extra person and they have so much issues at the check in time that only two people ended up staying .

worst reservation ever!!!

Booked a room for 4 people, but when arrived it had a double bed and a sofa big enough for 1 person and maybe a small child, and no bed sheets. When asked the people at the reception, they told me it was an independent owner and had to call someone else. We arrived at 2am so I had to sleep onbthe floor with no sheets
TV did not work. Ran out of toilet paper and had to call the number and wait for about 40min tobget toilet paper because reception could not help
One night neighbors had a party at 2am with the loudest music ever. Could not sleep at all
The overall experience was horrible
There are plenty of other options around the area, which is beautiful and worth visiting

I would stay here again. Room was clean and nice. Only issue which was not bad was beds where rock hard, and when it rained the windows leaked.

Nice property

English: The hotel has a busy avenue in front that makes it impossible to sleep.

I knew this in advance from previous guest reviews so I begged to be given a room that did not face the avenue.

They denied it to me claiming not to have more rooms even when it was very clear that the hotel was empty.

Fist owner charge 10 dollar extra for check early also said breakfast included when take it the restaurant charge for.me and wife need time will check the review

Excelente lugar , súper recomendado para ir con sus familias y niños , muy limpio y organizado todo, la atención excelente , el ambiente súper agradable
Regresaría sin pensarlo dos veces!

Exceptional staff and immaculate accommodations! We were pleasantly surprised with an upgrade to the presidential suite. Highly recommend!

More óption menú at the restaurant

Checking in was less than satisfactory. Desk agents were not very helpful. Too much road noise and difficulty sleeping through the night. Breakfast quailty depended on suite type i guess. Wifi in room never could connect. Local transportation cost $25k pesos per person each way. Uber was 9k . No brainer