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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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BBQ facilities
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Luggage storage
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Fax/photocopying
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Tour desk
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Public transport tickets
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Garage
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation: Hotel Luna Azul in Florencia offers elegant rooms with air conditioning, flat-screen TVs, and breathtaking views of the mountains or city.
Convenient Amenities: Relax in the seating area in select rooms or pamper yourself in the private bathroom with complimentary toiletries and a hairdryer provided for your comfort.
Exceptional Service: With a 24-hour front desk, our dedicated staff at Hotel Luna Azul is always available to cater to your needs and ensure a pleasant stay.
Experience the perfect blend of comfort and convenience at Hotel Luna Azul. Book your stay now and indulge in a memorable vacation in Florencia!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 8 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
La atención, son muy amables, desayuno muy rico, buenas instalaciones.
La atención fue muy buena y siempre estuvieron pendientes de mi llegada a pesar del retraso del vuelo.
Todo funcionó bien.
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