Ayenda Hotel Helenas

Hotels
•
Ayenda Hoteles
9.3 (168 reviews)
Calle 7 # 9 - 71 , Ríohacha , co

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Comfortable beds
Cons:
Noise from the street
Inconsistency in cleanliness of towels
Limited amenities

Categories

Cleanliness
9.51
General consensus on cleanliness being good, but some reviews indicated towels weren't super clean.
Service
9.98
Numerous mentions of great service and helpful staff across reviews.
Location
10
Highlighted as a great location, close to bus stops and the beach.
Room Quality
8.97
Rooms generally comfortable, but some feedback about noise and smaller room sizes.
Amenities
8.5
Limited amenities mentioned, such as coffee availability and a lack of breakfast services.
Value for Money
9.46
Good value for money as noted in multiple reviews.
Food and Beverage
8.51
Some comments highlight lack of breakfast, affecting ratings.
Overall Experience
9.49
Overall positive experience with recommendations for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:27

Property Description

Welcome to Ayenda Hotel Helenas!

Convenient Amenities: Enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the property during your stay in Ríohacha.

Comfortable Rooms: Relax in our well-equipped rooms featuring a TV with satellite channels, air conditioning, and a private bathroom for your comfort.

Ideal Location: Located just 500 meters from Playa de Riohacha, our non-smoking property offers easy access to the beach and is only 3 km away from Riohacha Airport.

Book your stay at Ayenda Hotel Helenas now for a memorable experience in Ríohacha!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 168 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.49
N
Nathalie • solo_traveller • ca
8
Bon choix!
Pros:

Personnel sympathique et aimable, chambre confortable dans un établissement calme et securisé. A 5 minutes à pied de la plage et du centre-ville.

2026-01-27 • via Nuitee
Y
yania • family_with_children • ve
10
Pros:

Excelente

2026-01-23 • via Nuitee
L
Luis Samuel • solo_traveller • co
10
Pros:

Excelente atención de Adriana y su equipo de trabajo. Durante mi estadía, me brindaron recomendaciones sobre la ciudad y los distintos planes turísticos, lo que facilitó mi experiencia.

2026-01-19 • via Nuitee
D
Doris • couple • co
8
la estancia fue muy agradable.
Pros:

buena atención y amabilidad del personal. Nos permitieron guardar las maletas antes de hacer el check in, tiene tiendas y restaurantes cerca.

2026-01-19 • via Nuitee
E
Eida Enid • family_with_children • co
9
Excelente atención
Pros:

Desde que haya disponibilidad de llegar antes de la hora prevista se puede llegar, la atención es excelente gracias

Cons:

Sin inconformidad

2026-01-19 • via Nuitee
Y
YERENIA • solo_traveller • co
10
2026-01-19 • via Nuitee
J
Julia • solo_traveller • us
9
Good place to stay for a night in Riohacha.
Pros:

Great location in the center of Riohacha, close walk to the bus stop. Staff were great and helpful.

Cons:

Shower wasn't great and towels weren't super clean.

2025-12-25 • via Nuitee
C
Christian • couple • pe
10
Pros:

Excelente atencion

2025-12-17 • via Nuitee
P
Pablo Roberto Juan • couple • ar
9
Ci siamo trovati comodi.
Pros:

Sulla strada larga di Riohacha, l'albergo ha una serie di camere sul cortile interno. Letto comodo e pulito. La signora della reception, simpatica e disponibile.

Cons:

Nulla da segnalare.

2025-11-28 • via Nuitee
C
Carlos • couple • co
10
AGRADABLE ESTANCIA
Pros:

La atención, y el hotel es super centrico y cerca de la playa, excelente todo

2025-11-17 • via Nuitee
M
Marelis
10
Pros:

Excelente!!

2025-10-19 • via Nuitee
G
Gabriela
10
Pros:

Todo me gustó

2025-10-06 • via Nuitee
A
Alviz Medina • solo_traveller • co
8
Bueno y pequeño
Pros:

Amabilidad y aseo

Cons:

Pequeño

2025-09-28 • via Nuitee
M
marco • extended_group • it
9
Pros:

Piccolo hotel a 400 m dal lungomare, con sole 6 camere per un totale di 12-17 posti letto, tutte molto pulite e confortevoli, con AC, e anche molto tranquille, tranne quella sulla strada. Caffè di cortesia a disposizione. La proprietaria, Alessandra, e il personale sono molto gentili e disponibili e tengono gratuitamente i bagagli grossi durante i giorni di tour nella Guajira. Ottimo rapporto qualità/prezzo.

Cons:

Rumorosa al mattino l'unica camera che dà sulla strada. Sarebbe utile un armadio nelle camere. Non fanno la colazione, ma possono procurarla e servirla in camera per un modesto extra.

2025-09-19 • via Nuitee
E
Edwin • family_with_children • co
10
2025-09-16 • via Nuitee
M
María Angélica • solo_traveller • co
9
Muy bien atendida
Pros:

La atención del personal fue perfecta.

Cons:

Me quedé en una habitación cerca de la recepción y el baño era muy pequeño, pero no tenía nada de malo

2025-09-13 • via Nuitee
L
Luis • family_with_children • co
9
2025-09-08 • via Nuitee
S
Simone • extended_group • it
8
2025-08-27 • via Nuitee
C
Carlos Alberto
10
Pros:

Muy limpia y ordenada....excelente servicio


Volveré

2025-08-26 • via Nuitee
S
SALGADO • extended_group • co
10
Excelente servicio, las instalaciones tal cual como se veía en las fotos. Excelente la atención del personal del hotel
Pros:

Limpio, cómodo y la atención del personal excelente

2025-08-22 • via Nuitee