Facilities

Fitness facilities (surcharge)
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Tour desk
Non-smoking throughout
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Breakfast quality
Service inconsistencies

Categories

Cleanliness
8.96
General mention of clean rooms, but some concerns about staff entering rooms without confirmation.
Service
9.93
Staff generally friendly and helpful, though some instances of poor service noted.
Location
10
Great location in Laureles-Estadio, close to restaurants.
Room Quality
9.47
Rooms are described as spacious and well-decorated.
Amenities
8.92
Good amenities, but some complaints about specific features like breakfast.
Value for Money
8.45
Concerns over the quality of breakfast and limited features for the price.
Food and Beverage
7.91
Breakfast variety and taste were criticized; however, lunch options are suggested to be good.
Overall Experience
9.96
Generally positive experience, despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Luxurious Accommodation
Experience comfort and style at First Class Hotel by 5 Host in Medellín. Enjoy allergy-free rooms, city views from balconies, and modern amenities like free WiFi and a fitness center.

Convenient Services
Our 4-star hotel offers a tour desk, a 24-hour front desk, and a bar for your relaxation. Let us take care of your needs and provide you with exceptional service throughout your stay.

Prime Location
Located near El Poblado Park and other popular attractions, First Class Hotel by 5 Host is the perfect choice for travelers looking to explore the vibrant city of Medellín. Book your stay now and make the most of your visit!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 787 reviews
Cleanliness: 8.96
Service: 9.93
Location: 10
Room Quality: 9.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 7.91
Overall Experience: 9.96
N
Nataly • family_with_children • co
10
Pros:

La atención del personal y la ubicación, la comida. El ambiente la tranquilidad TODO Y LO MEJOR MEDIA CIADEA ABAJO HAY UN MIMOS

Cons:

En realidad no tengo queja

2026-05-09 • via Nuitee
L
lucia • couple • co
2
Mal atención de los empleados no tenían habilidad ni experiencia en su trabajo
Pros:

No

Cons:

Televisor dañado no prendía y a otros huéspedes el TV , no tenían señal

2026-05-09 • via Nuitee
M
Mejìa Sandoval • couple • co
7
Pros:

bien

2026-05-07 • via Nuitee
M
Maria • couple • co
10
2026-05-07 • via Nuitee
I
Ivanna • solo_traveller • ar
10
Excelente!
Pros:

Hermosa. Muy linda. Nueva. Excelente gusto

2026-04-30 • via Nuitee
U
Urbina • solo_traveller • cr
9
todo muy bien
Pros:

muy bueno

2026-04-29 • via Nuitee
A
Amarieliz • family_with_children • pr
10
Pros:

La atención 20/10

2026-04-20 • via Nuitee
M
MARIA • couple • co
10
2026-04-19 • via Nuitee
R
roberto • couple • pa
10
Excelente!
Pros:

Excelente, Volveremos!

2026-04-17 • via Nuitee
K
Katherine • couple • do
9
2026-04-11 • via Nuitee
A
Argenis • couple • cr
10
Excelente hotel 100%recomendado
Pros:

Me gustó mucho la ubicación muy buena el personal muy amable todo en sí el hotel está genial

2026-04-10 • via Nuitee
E
Erika • family_with_children • do
10
Pros:

Me encantó todo el hotel

2026-04-07 • via Nuitee
Z
ZORIMAR • family_with_children • us
10
2026-04-07 • via Nuitee
W
Walter • family_with_children • cr
10
Pros:

Atención del personal

2026-04-06 • via Nuitee
B
Brendan • family_with_children • ie
9
Great stay in Medellin.
Pros:

Fantastic breakfast, pancakes. Omelettes were lovely. Friendly staff. Great location. My air conditioner failed and I was moved to another room.

Cons:

Nothing.

2026-04-02 • via Nuitee
A
Andrea • family_with_children • co
7
Pros:

La ubicación

Cons:

El desayuno muy poca variedad

2026-03-29 • via Nuitee
A
alberdi • family_with_children • es
10
Pros:

La comodidad de las camas y almohadas. El personal muy amable

2026-03-27 • via Nuitee
A
Anthony • extended_group • pr
5
en resumen la estancia fue regular por la instalaciones.
Pros:

tranquilo el lugar, y muy acessible para los lugares de interes.

Cons:

que nos cambiaron la habitacion 2 veces la primera que la cerradura no es segura, y la otra habitacion el aire acondicionado despue que se fue la luz, se dano . dos cambios de habitacion para 5 dias.

2026-03-25 • via Nuitee
M
Mercedes • solo_traveller • do
10
El mejor servicio, desayuno y atenciones.
Pros:

TODO!

2026-03-19 • via Nuitee
D
Diego • couple • co
10
2026-03-13 • via Nuitee