Facilities

Fitness facilities (surcharge)
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Tour desk
Non-smoking throughout
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Breakfast quality
Service inconsistencies

Categories

Cleanliness
8.96
General mention of clean rooms, but some concerns about staff entering rooms without confirmation.
Service
9.93
Staff generally friendly and helpful, though some instances of poor service noted.
Location
10
Great location in Laureles-Estadio, close to restaurants.
Room Quality
9.47
Rooms are described as spacious and well-decorated.
Amenities
8.92
Good amenities, but some complaints about specific features like breakfast.
Value for Money
8.45
Concerns over the quality of breakfast and limited features for the price.
Food and Beverage
7.91
Breakfast variety and taste were criticized; however, lunch options are suggested to be good.
Overall Experience
9.96
Generally positive experience, despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Luxurious Accommodation
Experience comfort and style at First Class Hotel by 5 Host in Medellín. Enjoy allergy-free rooms, city views from balconies, and modern amenities like free WiFi and a fitness center.

Convenient Services
Our 4-star hotel offers a tour desk, a 24-hour front desk, and a bar for your relaxation. Let us take care of your needs and provide you with exceptional service throughout your stay.

Prime Location
Located near El Poblado Park and other popular attractions, First Class Hotel by 5 Host is the perfect choice for travelers looking to explore the vibrant city of Medellín. Book your stay now and make the most of your visit!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 769 reviews
Cleanliness: 8.96
Service: 9.93
Location: 10
Room Quality: 9.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 7.91
Overall Experience: 9.96
B
Brendan • family_with_children • ie
9
Great stay in Medellin.
Pros:

Fantastic breakfast, pancakes. Omelettes were lovely. Friendly staff. Great location. My air conditioner failed and I was moved to another room.

Cons:

Nothing.

2026-04-02 • via Nuitee
A
Andrea • family_with_children • co
7
Pros:

La ubicación

Cons:

El desayuno muy poca variedad

2026-03-29 • via Nuitee
A
alberdi • family_with_children • es
10
Pros:

La comodidad de las camas y almohadas. El personal muy amable

2026-03-27 • via Nuitee
A
Anthony • extended_group • pr
5
en resumen la estancia fue regular por la instalaciones.
Pros:

tranquilo el lugar, y muy acessible para los lugares de interes.

Cons:

que nos cambiaron la habitacion 2 veces la primera que la cerradura no es segura, y la otra habitacion el aire acondicionado despue que se fue la luz, se dano . dos cambios de habitacion para 5 dias.

2026-03-25 • via Nuitee
M
Mercedes • solo_traveller • do
10
El mejor servicio, desayuno y atenciones.
Pros:

TODO!

2026-03-19 • via Nuitee
D
Diego • couple • co
10
2026-03-13 • via Nuitee
A
Ana Cristina • solo_traveller • us
6
Disappointing
Pros:

Staff was very kind and helpful.

Cons:

Street noise, limited common space, breakfast disappointing. Expensive for what it offered.

2026-03-11 • via Nuitee
A
Angel • couple • pr
10
2026-03-09 • via Nuitee
R
Righer • couple • aw
9
2026-03-07 • via Nuitee
S
Shawn • couple • us
8
2026-03-01 • via Nuitee
Z
zigomatix • couple • fr
9
Excellent emplacement pour visiter Medellin en transports en commun.
Pros:

Emplacement sûr et près des restaurants. Accès au métro "Estadio" à dix minutes à pieds.

Cons:

La lampe de chevet s'éteint en même temps que le plafonnier principal. Elle ne sert à rien.

2026-02-28 • via Nuitee
L
Lucas • solo_traveller • pt
9
2026-02-24 • via Nuitee
Özgür • couple • de
10
2026-02-13 • via Nuitee
R
Romain • extended_group • fr
10
2026-02-12 • via Nuitee
R
Reinaldo Antonio • couple • co
10
Pros:

Todo

Cons:

Todo me gusta

2026-02-08 • via Nuitee
P
Paula • extended_group • co
10
Pros:

Me encantó el lugar, súper recomendado

2026-01-30 • via Nuitee
A
Andrea • couple • co
10
Pros:

Habitación cómoda, buen desayuno, personal muy amable y dispuesto a colaborar

2026-01-30 • via Nuitee
L
Laura • extended_group • co
10
2026-01-28 • via Nuitee
I
Ilba Alejandra • couple • co
10
Pros:

Muy lindo todo, atencion y ubicacion

2026-01-27 • via Nuitee
A
Andrea • family_with_children • ec
9
Pros:

En general, nuestra estancia fue muy agradable. El lugar está bien ubicado, y la habitación era cómoda para lo que necesitábamos.

Cons:

Nuestro único inconveniente fue la conexión Wi‑Fi. No funcionaba en los pisos de las habitaciones, solo en el lobby y en el área de la sala de reuniones.

2026-01-26 • via Nuitee