Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Breakfast quality
Service inconsistencies

Categories

Cleanliness
8.96
General mention of clean rooms, but some concerns about staff entering rooms without confirmation.
Service
9.93
Staff generally friendly and helpful, though some instances of poor service noted.
Location
10
Great location in Laureles-Estadio, close to restaurants.
Room Quality
9.47
Rooms are described as spacious and well-decorated.
Amenities
8.92
Good amenities, but some complaints about specific features like breakfast.
Value for Money
8.45
Concerns over the quality of breakfast and limited features for the price.
Food and Beverage
7.91
Breakfast variety and taste were criticized; however, lunch options are suggested to be good.
Overall Experience
9.96
Generally positive experience, despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Luxurious Accommodation
Experience comfort and style at First Class Hotel by 5 Host in Medellín. Enjoy allergy-free rooms, city views from balconies, and modern amenities like free WiFi and a fitness center.

Convenient Services
Our 4-star hotel offers a tour desk, a 24-hour front desk, and a bar for your relaxation. Let us take care of your needs and provide you with exceptional service throughout your stay.

Prime Location
Located near El Poblado Park and other popular attractions, First Class Hotel by 5 Host is the perfect choice for travelers looking to explore the vibrant city of Medellín. Book your stay now and make the most of your visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 804 reviews
Cleanliness: 8.96
Service: 9.93
Location: 10
Room Quality: 9.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 7.91
Overall Experience: 9.96
E
Eduardo family_with_children pa
10
Pros:

Ubicación y atención del personal

2026-07-12 via Nuitee
L
Larry solo_traveller us
7
Pros:

Location

Cons:

Bathroom is very small.

2026-07-07 via Nuitee
Y
Yohalys solo_traveller aw
9
Pros:

Atención y amabilidad buen ambiente y todo organizado

2026-07-06 via Nuitee
R
Rodriguez Lopez solo_traveller co
9
2026-07-01 via Nuitee
J
Juan Carlos solo_traveller co
10
tranquilidad y comodidad. Como en familia.
Pros:

excelente y variado, además que el personal que atiende es muy formal.

2026-06-29 via Nuitee
E
Elidvi family_with_children us
10
Me encantó
Pros:

Súper limpio, el personal muy amable , la habitación cómoda , moderna … recomendado 100%

2026-06-26 via Nuitee
J
JAIME solo_traveller cl
10
2026-06-22 via Nuitee
P
Pierre solo_traveller fr
10
Très bon séjour
Pros:

Excellent séjour au First Class Hotel. Le personnel est très attentionné et l'hôtel est proche toutes commodités dans un quartier agréable.

2026-06-13 via Nuitee
V
Viet Hung solo_traveller fr
8
Pros:

Très bien situé dans le quartier de Laureles, à 10mn du métro Estadion et proche des restaurants. Chambre spacieuse, lit confortable.
Nous avons pu libérer la chambre après l'heure prévue- le personnel a été très arrangeant.

Cons:

La vie colombienne démarre tôt le matin - on entend plutôt bien le bruit de la rue dès 6h du matin.

2026-06-12 via Nuitee
D
Diana couple co
10
2026-06-10 via Nuitee
M
Maria solo_traveller co
9
2026-05-24 via Nuitee
J
Jaime Alberto solo_traveller co
8
2026-05-23 via Nuitee
F
Fredy couple us
10
Happy
Pros:

The breakfast staff was very friendly and helpful. Óscar at the coffee shop is excellent; he is charismatic and shows a strong commitment to helping customers.

2026-05-20 via Nuitee
S
Sandra couple us
9
Great stay love the staff
Pros:

Location!

Cons:

Nothing

2026-05-17 via Nuitee
L
lucia couple co
2
Mal atención de los empleados no tenían habilidad ni experiencia en su trabajo
Pros:

No

Cons:

Televisor dañado no prendía y a otros huéspedes el TV , no tenían señal

2026-05-09 via Nuitee
N
Nataly family_with_children co
10
Pros:

La atención del personal y la ubicación, la comida. El ambiente la tranquilidad TODO Y LO MEJOR MEDIA CIADEA ABAJO HAY UN MIMOS

Cons:

En realidad no tengo queja

2026-05-09 via Nuitee
M
Mejìa Sandoval couple co
7
Pros:

bien

2026-05-07 via Nuitee
M
Maria couple co
10
2026-05-07 via Nuitee
I
Ivanna solo_traveller ar
10
Excelente!
Pros:

Hermosa. Muy linda. Nueva. Excelente gusto

2026-04-30 via Nuitee
U
Urbina solo_traveller cr
9
todo muy bien
Pros:

muy bueno

2026-04-29 via Nuitee