Hotel Rilux Cartagena

Hotels
8.4 (733 reviews)
6121 Carrera 3 CARRERA 3 # 6 - 121 BOCAGRANDE , Cartagena de Indias , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Poor amenities
Room discomfort

Categories

Cleanliness
7.93
Several guests mentioned issues with cleanliness, including unemptied trash and dirty jacuzzis.
Service
9.4
Most reviews highlight friendly and polite staff, though some experienced service delays.
Location
9.44
The hotel is praised for its excellent proximity to attractions and amenities.
Room Quality
7.89
Mixed sentiments; some found rooms comfortable, while others noted issues like short beds and poor ventilation.
Amenities
7.92
Complaints about the lack of items like towels and shower products, although the jacuzzi was mentioned.
Value for Money
8.38
Some guests feel it's good value considering the location, though quality could be improved.
Food and Beverage
7.43
Food quality received mixed feedback; while some enjoyed the breakfast, others found it lacking in variety.
Overall Experience
8.8
General satisfaction despite several mentioned issues; highlighted for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:13

Property Description

Luxurious Accommodation
Experience comfort and style at HOTEL RILUX CARTAGENA, offering air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box. Relax in a private bathroom with a refreshing shower and enjoy the convenience of room service.

Convenient Location
Located just a stone's throw away from popular attractions like Bolivar Park and Cartagena's Gold Museum, our hotel is the perfect base for exploring the vibrant city of Cartagena de Indias. Enjoy easy access to beautiful beaches and the airport for a seamless travel experience.

Exceptional Services
Indulge in our garden, terrace, restaurant, and bar, or let our 24-hour front desk assist you with tour arrangements. Whether you're here for leisure or business, HOTEL RILUX CARTAGENA ensures a memorable stay for all guests.

Book now and elevate your stay in Cartagena at HOTEL RILUX CARTAGENA!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for COP 60,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for COP 120,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 733 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
D
Delfina • extended_group • ar
9
Pros:

Todo excelente, solo nos parecio fria el agua de la ducha

2026-05-06 • via Nuitee
N
Nidia • family_with_children • co
8
Muy buen hotel cerca a todo
Pros:

La comodidad de las habitaciones

Cons:

Pequeños detalles en la ducha que deben reparar

2026-05-02 • via Nuitee
A
Alejandra • family_with_children • us
3
Good location bad container service.
Pros:

Location

Cons:

Perdona was rude and the hotel lack of costumer service.

2026-05-01 • via Nuitee
L
Lorena • couple • co
3
No volvería! Buenas instalaciones pero el personal deja mucho que desear !
Pros:

Las instalaciones del hotel estaban limpias

Cons:

No tiene parqueadero suficiente para los huéspedes, el hotel tiene como 8 o menos parqueaderos únicamente, si llegas al restaurante 5 minutos después del cierre de la hora del desayuno los empleados te dicen que ya no hay desayuno ! Tocó llamar al administrador para que sirvieran el desayuno ! A media noche necesité una botella de agua en el hotel y no había! Fatal

2026-04-30 • via Nuitee
G
Gilberto Luis Sanches • solo_traveller • br
10
2026-04-28 • via Nuitee
G
Gilberto Luis Sanches • solo_traveller • br
10
2026-04-28 • via Nuitee
F
Fabiola • solo_traveller • co
10
Pros:

Ubicación y personal

Cons:

Todo bien

2026-04-27 • via Nuitee
E
Erika • solo_traveller • pa
9
Lo recomiendo , 100 % fue excelente.
Cons:

Pueden iniciar el desayuno a 6:30 asi permite comer antes de tomar un vuelo internacional,

2026-04-27 • via Nuitee
Y
Yilkania • solo_traveller • do
10
Pros:

La ubicación, el desayuno, la instalación, super limpio.

2026-04-25 • via Nuitee
G
Guillermo • solo_traveller • co
10
2026-04-24 • via Nuitee
M
MENDOZA • family_with_children • ec
10
HERMOSO
Pros:

habitaciones limpias, es nuevo, queda en Bocagrande

Cons:

todo estuvo perfecto

2026-04-22 • via Nuitee
A
Ana María • solo_traveller • co
10
2026-04-21 • via Nuitee
M
Martha Elena • couple • co
8
2026-04-17 • via Nuitee
L
Lina • solo_traveller • co
9
Pros:

Estuvo muy bien

Cons:

Almohadas muy duras

2026-04-16 • via Nuitee
J
Joao • couple • pt
7
2026-04-15 • via Nuitee
J
Juan carlos • couple • mx
9
Pros:

Ubicación excelente

Cons:

Que tenia que reservar el jacuzzi

2026-04-14 • via Nuitee
C
Contreras • family_with_children • mx
10
2026-04-08 • via Nuitee
A
ALEXIS • family_with_children • co
8
Pros:

Comoda la habitación

Cons:

El desayuno pésimo

2026-04-08 • via Nuitee
C
Christian • solo_traveller • cl
5
Cons:

No es un Hotel 4 estrellas, con suerte 3

2026-04-08 • via Nuitee
M
Melina • family_with_children • co
8
2026-04-07 • via Nuitee