Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Small toilet
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.58
Mixed sentiments; some cleanliness issues mentioned such as black mold and stains.
Service
9.05
General positivity towards staff service; particularly friendly and professional.
Location
9.09
Excellent location with good access to attractions and safety.
Room Quality
7.54
Some feedback on room design shortcomings; small toilet and layout issues.
Amenities
7.57
Mixed feedback; while amenities like the pool were appreciated, there were complaints on the lack of a dining table and poor soundproofing.
Value for Money
8.03
Generally viewed as good value, but some issues affect perception.
Food and Beverage
7.08
Concerns about the quality and presentation of breakfast.
Overall Experience
8.05
Overall positive experience despite the mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Luxurious Accommodation
Hotel Zelva Negra, nestled in the heart of El Poblado, offers 4-star luxury just steps away from El Poblado Park and Lleras Park. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay for guests.

Dining and Relaxation
Indulge in delectable American dishes at the on-site restaurant or unwind with a refreshing cocktail at the bar. Wake up to an enticing American breakfast served daily. For relaxation, guests can take advantage of the indoor swimming pool.

Convenient Amenities
Each room at Hotel Zelva Negra is thoughtfully equipped with modern amenities like a flat-screen TV, safety deposit box, and cozy bedding. Some rooms even offer balconies with city views. The multilingual staff at the reception are always ready to assist, ensuring a pleasant stay for every guest.

Book your stay at Hotel Zelva Negra for a luxurious and convenient experience in Medellín!

Important information:

Children are allowed only with their parents or legal guardiansThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 1189 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
G
Guido • solo_traveller • co
5
Mediocre hotel
Pros:

Nothing in particular

2026-04-10 • via Nuitee
S
Sas Le Rouage • family_with_children • fr
1
Je ne recommande pas cette hôtel pour un voyage en famille.
Pros:

La seule chose positive de cet établissement, c’est le personnel, la personne à l’accueil, vraiment adorable et très arrangeant, et la personne du petit déjeuner également.
Sinon cette expérience était catastrophique
Literie correct.

Cons:

Le lieu, honnêtement, l’hôtel est entouré des bars et des restaurants, bas de gamme, littéralement dans un secteur mal famé.
La qualité des chambres horrible, les finitions horrible, on entend littéralement les personnes de la chambre. Voisine parle.
Côté Sécurité très dangereux les portes fenêtres s’ouvrent et donne directement dans le vide. La piscine au niveau du Rooftop pareil uniquement un mur qui arrive à hauteur de 1,20 m hyper dangereux pour des enfants.

2026-04-08 • via Nuitee
R
Rodriguez • couple • pa
9
2026-04-06 • via Nuitee
H
Hugo • couple • es
7
2026-04-06 • via Nuitee
C
Cecilia • couple • sv
8
Pros:

Bonito concepto, personal super amable y desayuno muy rico, volveremos

2026-04-05 • via Nuitee
A
Adriana • couple • es
10
Genial!
Pros:

Todo, la facilidad para dejar las maletas antes de entrar y después. El desayuno riquísimo, el hotel bastante bien cuidado, y nuevo. Moderno.

El staff es muy amable. Y las chicas que se encargan de los masajes son excelentes. Lo recomiendo!

Cons:

Nada

2026-04-05 • via Nuitee
S
Sofía • couple • mx
10
2026-04-04 • via Nuitee
A
Andrei • solo_traveller • nl
10
Wonderful
Pros:

Very beautiful

Cons:

.

2026-04-03 • via Nuitee
G
Gordon • couple • gb
7
2026-04-02 • via Nuitee
M
Meron • couple • ke
7
2026-04-01 • via Nuitee
D
DIGD870803672 • family_with_children • mx
2
No regresaría
Pros:

La ubicación

Cons:

El hotel no se parece a lo que se muestra en las fotografías. No todas las habitaciones tienen puerta, tuve que solicitar que nos cambiaran. La higiene del lugar es dudosa, encontramos algunas cucarachas. El agua la cobran y hay que bajar al lobby por ella, olvídate de tener un calentador de agua en la habitación. El desayuno es extremadamente tardado. Tengo más de dos semanas solicitando la factura y nadie me atiende

2026-03-31 • via Nuitee
R
ruth • couple • gb
9
Pros:

Fantastic location in heart of Manila / Poblado area where all great bats and restaurants are.

Balcony had sun and good views over city

2026-03-31 • via Nuitee
N
Nathalie • couple • fr
7
Bon emplacement
Pros:

Bon emplacement, le cuisinier est très gentil. Bon petit déjeuner

Cons:

Chambre très mal insonorisée, beaucoup de bruit.
Les graffitis sur les baies vitrées à l'arrivée font mauvais effet

2026-03-31 • via Nuitee
T
Tomás • couple • pt
6
Pros:

Hotel simpático, bem localizado. Limpo e com cama confortável.

Cons:

O único problema foi o barulho. Os quartos são muito barulhentos, ouve-se tudo para os corredores e pior, para a rua, pois as janelas não fecham como deve ser, e tem barulho de dia e muito barulho de pessoas e música de noite

2026-03-29 • via Nuitee
C
CARLOS • couple • us
3
Pros:

The staff and breakfast

Cons:

The location, services, noise

2026-03-29 • via Nuitee
G
Gustavo • couple • co
8
2026-03-29 • via Nuitee
A
Aizaro • couple • es
9
Pros:

Todo bien. Buena ubicación y habitación.

2026-03-28 • via Nuitee
B
Bealias • couple • do
10
2026-03-27 • via Nuitee
R
Richard • couple • us
7
2026-03-25 • via Nuitee
A
ALEXANDER • solo_traveller • co
8
2026-03-25 • via Nuitee