Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Small toilet
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.58
Mixed sentiments; some cleanliness issues mentioned such as black mold and stains.
Service
9.05
General positivity towards staff service; particularly friendly and professional.
Location
9.09
Excellent location with good access to attractions and safety.
Room Quality
7.54
Some feedback on room design shortcomings; small toilet and layout issues.
Amenities
7.57
Mixed feedback; while amenities like the pool were appreciated, there were complaints on the lack of a dining table and poor soundproofing.
Value for Money
8.03
Generally viewed as good value, but some issues affect perception.
Food and Beverage
7.08
Concerns about the quality and presentation of breakfast.
Overall Experience
8.05
Overall positive experience despite the mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Luxurious Accommodation
Hotel Zelva Negra, nestled in the heart of El Poblado, offers 4-star luxury just steps away from El Poblado Park and Lleras Park. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay for guests.

Dining and Relaxation
Indulge in delectable American dishes at the on-site restaurant or unwind with a refreshing cocktail at the bar. Wake up to an enticing American breakfast served daily. For relaxation, guests can take advantage of the indoor swimming pool.

Convenient Amenities
Each room at Hotel Zelva Negra is thoughtfully equipped with modern amenities like a flat-screen TV, safety deposit box, and cozy bedding. Some rooms even offer balconies with city views. The multilingual staff at the reception are always ready to assist, ensuring a pleasant stay for every guest.

Book your stay at Hotel Zelva Negra for a luxurious and convenient experience in Medellín!

Important information:

Children are allowed only with their parents or legal guardiansThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 1197 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
G
Gregg.d06 solo_traveller fr
9
2026-05-01 via Nuitee
B
Brendan couple us
9
Great stay. Great room. Very clean and the staff was very attentive
Pros:

Nice location and room

Cons:

Menu at restaurant was limited

2026-05-01 via Nuitee
K
Kaina couple bq
8
Great location and felt safe, but thin walls make it noisy and the breakfast is quite basic.
Pros:

I had a great stay at this hotel. The location is definitely one of its biggest advantages—it’s close to many malls and convenient pick-up points for tours, which made getting around very easy. The hotel is situated on Carrera 10, which becomes quite vibrant at night with lots of people walking around and plenty of food options nearby, giving it a lively and enjoyable atmosphere.

Despite the busy surroundings, I always felt safe both inside the hotel and in the area around it. Overall, it was a comfortable and well-located place to stay, and I would definitely recommend it to others.

Cons:

The walls in the hotel are quite thin, so you can hear almost everything—people walking by in the hall, cars outside, and even music from nearby bars. If you’re a light sleeper, this is definitely something to keep in mind.

The included breakfast was also fairly basic. There wasn’t a buffet; instead, it consisted of standard options like fruit shakes, eggs, and bread. It was fine, but nothing special.

Aside from these two points, the hotel was excellent and I really enjoyed my stay.

2026-04-30 via Nuitee
J
Jose Alfredo solo_traveller co
10
2026-04-30 via Nuitee
R
Ramon Octavio couple mx
8
Bonito hotel con excelente ubicación...
Pros:

Hotel con buena ubicación y bonita terraza...

Cons:

El desayuno poco variado...

2026-04-29 via Nuitee
M
Mai-Linh couple de
10
Pros:

Die Terrasse war ein Highlight. Zimmer super modern und gemütlich. Haben uns sehr wohl gefühlt.

2026-04-28 via Nuitee
M
Mariam solo_traveller sv
10
2026-04-28 via Nuitee
K
Karol couple pl
10
Polecam
Pros:

Czysto, w dobrej lokalizacji, pokój sprzątany każdego dnia, obsługa miła, śniadania smaczne chociaż monotematyczne;)

Cons:

Na minus brak znajomości (chociaż) podstaw angielskiego przez obsługę.

2026-04-28 via Nuitee
J
Jose solo_traveller pa
9
2026-04-28 via Nuitee
V
Valeria couple co
9
Noches mágicas, vista increíble.
Pros:

Excelente personal, habitación con el jacuzzi y todo súper limpio, ambiente tranquilo, para destacar que tiene una vista increíble y puedes ver el atardecer y la noche y se ve espectacular, es un lugar demasiado cálido, lo amé, sin duda volvería.

Cons:

Llovió súper duro en la noche y se filtra un poco el agua por el ventanal, nos tocó colocar las toallas en el piso para que recogiera el agua.

2026-04-27 via Nuitee
D
Diego solo_traveller co
10
2026-04-26 via Nuitee
M
Matthieu solo_traveller fr
6
Pros:

Excellent localisation. Chambre spacieuse et bien décorée. Piscine sur le rooftop.

Cons:

Hôtel assez bruyant, pas tant la rue mais au sein même de l’hôtel, notamment par le restaurant situé au RDC.
La fenêtre de la chambre donnait sur un mur.
Assez cher au regard des propositions d’autres hôtels.

2026-04-26 via Nuitee
F
flexvex21 solo_traveller jm
10
Pros:

The location is good where it's easy to find food and attractions

2026-04-24 via Nuitee
G
Gutierrez solo_traveller co
10
2026-04-23 via Nuitee
S
Sebastian solo_traveller co
8
2026-04-23 via Nuitee
P
Paula couple co
1
Pésimo Baño
Pros:

La comida súper rica, esta
Bien ubicado

Cons:

La habitación daba hacia la calle y están en arreglos toda la noche escuchamos ruidos y risas de gente de afuera por lo cual no logramos dormir. El baño súper mal diseñado muy pequeño e incómodo. Literal no se puede entrar al baño con la puerta cerrada.

2026-04-23 via Nuitee
A
Anhelan couple co
3
La peor decisión
Pros:

No hay mucho que decir de las cosas favorables

Cons:

La ubicación, habían afuera ratas , contaminación auditiva el aseo no lo realizaron bien

2026-04-23 via Nuitee
K
Karlo extended_group hr
3
2026-04-23 via Nuitee
M
Martin Gustavo couple mx
10
comodidad y confort
Pros:

La cercania a puntos de interes y a restaurantes y tiendas, tambien habia un parque cerca, la cama y la habitacion en general con balcon muy linda.

Cons:

nada en particular

2026-04-22 via Nuitee
F
Francisco solo_traveller pa
7
Pros:

la ubicación es bastante buena .

Cons:

Es muy ruidoso , el hotel tiene un túnel central que genera que el ruido suba desde las bases del hotel

2026-04-21 via Nuitee