Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Small toilet
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.58
Mixed sentiments; some cleanliness issues mentioned such as black mold and stains.
Service
9.05
General positivity towards staff service; particularly friendly and professional.
Location
9.09
Excellent location with good access to attractions and safety.
Room Quality
7.54
Some feedback on room design shortcomings; small toilet and layout issues.
Amenities
7.57
Mixed feedback; while amenities like the pool were appreciated, there were complaints on the lack of a dining table and poor soundproofing.
Value for Money
8.03
Generally viewed as good value, but some issues affect perception.
Food and Beverage
7.08
Concerns about the quality and presentation of breakfast.
Overall Experience
8.05
Overall positive experience despite the mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Luxurious Accommodation
Hotel Zelva Negra, nestled in the heart of El Poblado, offers 4-star luxury just steps away from El Poblado Park and Lleras Park. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay for guests.

Dining and Relaxation
Indulge in delectable American dishes at the on-site restaurant or unwind with a refreshing cocktail at the bar. Wake up to an enticing American breakfast served daily. For relaxation, guests can take advantage of the indoor swimming pool.

Convenient Amenities
Each room at Hotel Zelva Negra is thoughtfully equipped with modern amenities like a flat-screen TV, safety deposit box, and cozy bedding. Some rooms even offer balconies with city views. The multilingual staff at the reception are always ready to assist, ensuring a pleasant stay for every guest.

Book your stay at Hotel Zelva Negra for a luxurious and convenient experience in Medellín!

Important information:

Children are allowed only with their parents or legal guardiansThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 1128 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
N
Natalia couple co
9
Pros:

Que todo estaba organizado, aseado y limpio

Cons:

Que el desayuno era muy sencillo y no había posibilidad de escoger nada más

2026-02-13 via Nuitee
G
Gomez couple es
7
Antes de reservar confirmen que esté la piscina disponible porque llegué y me dijieron que estaba cerrada debido a una r
Pros:

La ubicación

Cons:

La piscina no estaba en funcionamiento y la ventana tenía rota la manivela

2026-02-10 via Nuitee
S
Simone solo_traveller it
10
2026-02-10 via Nuitee
S
sandrine couple fr
7
Pros:

L'emplacement

Cons:

La salle de bain attenante avec toute la Chambre

2026-02-08 via Nuitee
A
Andrea solo_traveller it
10
Súper recomendado.
Pros:

Limpio limpio.
Todo muy Bonito
WIFI super m potente 300 Mbps
Personal Super disponible, gentil y flexible.
Colación incluida.

Cons:

Todo top.

2026-02-08 via Nuitee
J
Jose Alfonso couple co
4
2026-01-31 via Nuitee
A
Angela couple co
8
2026-01-30 via Nuitee
R
ROCIO family_with_children mx
8
conveniente
Pros:

La ubicaciion
El costo

Cons:

el confort de las habitaciones

2026-01-29 via Nuitee
L
Luis Alberto couple co
6
2026-01-25 via Nuitee
H
Hernán solo_traveller co
10
Pros:

Ubicación
Habitaciones

Cons:

No hay room service

2026-01-25 via Nuitee
F
Fraser couple gb
9
2026-01-25 via Nuitee
L
Liz couple co
9
2026-01-25 via Nuitee
M
moscoso couple ec
10
2026-01-24 via Nuitee
F
Fiorella couple co
10
2026-01-24 via Nuitee
T
Tomas solo_traveller es
9
2026-01-23 via Nuitee
V
Victor couple co
3
Mala experiencia
Pros:

El personal

Cons:

Olor, estrechez, cama, tendidos de cama, ubicación

2026-01-23 via Nuitee
A
Axel couple es
9
Genial
Pros:

La amabilidad y disposición de todo el personal

Cons:

La ducha se atascó y mojó la habitación

2026-01-22 via Nuitee
L
Ludovic solo_traveller fr
10
Super
Pros:

Le personnel super

Cons:

Ras

2026-01-22 via Nuitee
L
Lars couple de
1
Totaler Reinfall
Pros:

Totale Katastrophe

Cons:

Alles war furchtbar, Zimmer, Sauberkeit, Personal, Frühstück

2026-01-21 via Nuitee
L
Lars couple de
1
2026-01-21 via Nuitee