Hotel Puerto Pelicano

Hotels
Independent
9.2 (24 reviews)
Cl. 16 #2 - 39, Centro, Santa Marta, Santa Marta, Magdalena, 470004 , Santa Marta , CO

Pets allowed

Facilities

Free breakfast
Health or beauty spa nearby
Proposal/romance packages available
Hot springs nearby
Free WiFi
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Basic but comfortable rooms
Cons:
No hot water
Pool maintenance

Categories

Cleanliness
8.58
There is no hot water in the shower, which detracts from cleanliness.
Service
9.55
Service was standard for a hotel of this rating.
Location
10
Very well located, near many tourist areas and restaurants.
Room Quality
8.54
Rooms are basic but have what is necessary for good rest.
Amenities
8.57
The pool was under maintenance.
Value for Money
9.53
Good value given the location and basic accommodation.
Food and Beverage
9.08
No specific mention.
Overall Experience
9.77
Overall a good hotel experience despite some downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:36

Property Description

Luxurious Amenities - Indulge in the outdoor pool and spa tub, perfect for relaxation. Enjoy complimentary Wi-Fi and concierge services, ensuring a seamless stay.

Dining and Drinks - Start your day with a delicious cooked-to-order breakfast and savor beverages at the coffee shop, bar/lounge, or poolside bar for a delightful experience.

Prime Location - Located in Santa Marta's historic center, The Orange House is steps away from key attractions like Santa Marta Cathedral and Santa Marta Beach. Explore the city's vibrant culture effortlessly.

Unwind and explore at The Orange House - book your stay now for an unforgettable experience!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Guests under 18 years old are not permitted at this adults-only property.

Check-in and check-out hours:

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

9.2
Based on 24 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 9.08
Overall Experience: 9.77
J
José Manuel
8
Pros:

En general, buen hotel. Muy bien ubicado, cerca de muchas zonas turísticas de Santa Marta y de restaurantes. Las habitaciones son muy básicas pero con lo necesario para poder descansar muy bien.
Los puntos negativos; no hay agua caliente en la regadera y la alberca nos toco en mantenimiento.

2025-10-06 via Nuitee
N
Nelson
10
Pros:

Todo bien

2025-10-03 via Nuitee
I
Ivonne partner
10
Pros:

Fantastisch

2025-08-03 via Nuitee
F
Fernando friends
10
Pros:

Me gustó que tiene de todo un poco y la tranquilidad y seguridad

2025-07-16 via Nuitee
C
Cristian
10
Pros:

.

2025-07-15 via Nuitee
D
Daniel
10
Pros:

Great hotel to stay at in santa marta 100m from the sea front. Close to all the bars and restaurants and exito supermarket about 300m up the road. Rooms are basic but clean were good enough for us as we only needed somewhere to put our heads down and have a shower ! Amazing value for money at this hotel . Staff on reception were amazing so helpful and friendly nothing was too much trouble! Thanks jeff , Geraldine and kelli ! Definitely worth a visit and a stay if thinking of visiting santa marta which is a cool place very chill compared to the bigger cities we visited! Many thanks to the team at hotel Puerto pelicano !

2025-06-19 via Nuitee
C
Coralie family
8
Pros:

Great staff. Nice amenities (AC, wifi, coffee) Just bear in mind that the pool is small and breakfast consists of fruit, egg and toast/arepa, daily.

2025-06-19 via Nuitee
A
Adianez family
10
Pros:

Good

2025-06-17 via Nuitee
J
Jonathan
10
Pros:

Very nice staff!

2025-06-04 via Nuitee
A
Adrien
10
Pros:

Great location, very friendly and helpful staff. We really enjoyed our stay in Santa Marta.

2025-05-18 via Nuitee
G
Gilbert family
10
Pros:

I stayed at orange hotel for Easter weekend and,I must say the staff was Amazing and professional! The breakfast in the morning was delicious 😋 😊, And everything is a five minute walk!! Beach, restaurants, pharmacy and shopping for souvenirs, I will definitely recommend the orange hotel to anyone who is looking for a place to stay 👌 😀

2025-04-22 via Nuitee
L
Laura
10
Pros:

La atención por parte del personal es excelente, son super amables, el hotel es súper limpio, muy central

2024-09-03 via Nuitee
J
Jairo A
10
Volvería sin problema
Pros:

El centro de Santa Marta está muy bonito y este hotel esta ubicado muy bien. Se puede caminar por los alrededores sin problema.
Las personas del hotel son muy amables. Esto enamora al huésped. El desayuno está bien. Ofrecen agua y café 24 horas al día. Excelente detalle.
No me gustó la piscina, ni el bar arriba, porque fumaban mucho. Así sea al aire libre no debería permitirse fumar allí.
Volvería sin problema a hospedarme allí.
Se debe revisar la ducha del baño, porque se acumula agua y así mismo los oscurecedores de la habitación, porque están puestos al revés.
No tiene ascensor, así que si tienen equipaje voluminoso deben subir dos o tres pisos por la escaleras, eso no está tan bien. Si no desean subir escaleras, deben pedir que su habitación sea en el primer piso.

2024-06-17 via Nuitee
V
Verified traveler
6
It's ok
Pros:

Bed was a good size for double, one hard pillow and one very soft pillow could do with review. Aircon cold, next to no hot water. Bathroom had mould in shower. I recommend a chair and bin be input into the large room (plenty of space for bags) outside of the bin in the bathroom. Door lock was push button lock. We were on the ground floor and had little protection from noise and light via the one window. Ok for price but should be a wee bit cheaper in my opinion. Breakfast was ok, rooftop hammocks were nice.

2024-05-15 via Nuitee
J
JORGE ANTONIO partner
10
Pros:

Me gusto que esta cerca de todo, muy limpio,

2024-03-31 via Nuitee
K
Kelly
10
Excellent rapport qualité/prix
Pros:

Une nuit avant de faire le trek de la cité perdue et j’ai adoré! J’ai tellement adoré que j’ai repris une nuit pour mon retour du trek et j’ai même pu laisser des affaires. Personnel très sympathique, petit dej au top, rooftop reposant et une localisation parfaite qui nous donne un accès rapide à de très bons restaurants. Je ne peux que recommander.

2024-03-26 via Nuitee
V
Verified traveler
10
I would go back
Pros:

The staff was very helpful and the location convenient. There was loud music from a club nearby one night, but they ended at
midnight.

2024-03-17 via Nuitee
K
Karl Edward partner
6
Pros:

This is a three star hotel, not four and a half! It’s a quaint boutique hotel with small rooms and not luxurious in the least. The staff is fantastic, the pool is nice and the breakfast and coffee were good. The water temperature in the shower is lukewarm, definitely not hot. We had two maintenance issues with clogged drains in the shower and bathroom sink and they were fixed promptly. Make sure you bring your own shampoo, etc because none is provided. The location of the hotel is excellent and it’s an interesting old building.

2024-03-16 via Nuitee
Y
Ydania
10
Pros:

Great place loved the ambiance and the location was perfect

2024-02-29 via Nuitee
J
Jason
10
Great Place, Great Staff, Great Location!
Pros:

Great place with very friendly, professional, and attentive staff. Felt comfortable before I even walked in the door as the lobby view from the street is pleasant and open. Breakfast and coffee were delicious and made to order. Has a bit of the social feel of a hostel while retaining the service, privacy, and convenience of a hotel. It was also right next to the best restaurants in the city and the beach. Would definitely stay again.

2024-02-20 via Nuitee