Hotel Chromatic

Hotels
9.3 (247 reviews)
29-21 Calle 29 , Guatapé , co

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Good breakfast
Cons:
Room cleaning issues
Basic amenities
Small room size

Categories

Cleanliness
8.59
Some issues mentioned regarding room cleaning and supplies, generally acceptable but needs improvement.
Service
9.99
Numerous praises for the staff's friendliness and helpfulness.
Location
10
Highly rated for being central and convenient.
Room Quality
8.55
Some concerns about room size and lack of windows, but generally comfortable.
Amenities
8.58
Basic amenities were lacking as noted, needs more variety.
Value for Money
9.54
Generally feels that the experience justifies the price, with some room for improvement in service.
Food and Beverage
9.59
Breakfast was often mentioned positively, but some variety issues noted.
Overall Experience
9.58
Overall positive experiences expressed, some minor complaints but most guests would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:57

Property Description

Exquisite Dining Options
Embrace a culinary journey with our delectable à la carte and American breakfast menus. Indulge in a variety of flavors to kick start your day.

Modern Amenities
Enjoy the convenience of a flat-screen TV with cable channels in every room and stay connected with complimentary high-speed WiFi throughout the hotel.

Exceptional Service
Experience top-notch hospitality with a 24-hour front desk, airport transfers, and attentive room service to cater to all your needs during your stay.

For a seamless blend of comfort and convenience, book your stay at Hotel Chromatic today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 247 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 9.54
Food and Beverage: 9.59
Overall Experience: 9.58
S
Stefano • solo_traveller • it
9
2026-07-16 • via Nuitee
C
Camargo • solo_traveller • it
10
2026-07-15 • via Nuitee
J
Jennifer • solo_traveller • es
10
Pros:

Ideal para descansar, y personal muy amable. teníamos el desayuno contratado pero no disfrutamos de el en el hotel porque marchabamos pronto, pero tuvieron el detalle de darnos un zumo y un sándwich para llevarnoslo en el camino y la verdad q nos vino genial 😁

2026-07-15 • via Nuitee
N
Norangie • solo_traveller • pr
10
Pros:

Me encantó todo el hotel su servicio fue 100/10

Cons:

Lo que no me gustó fue el poco tiempo que me quede

2026-07-14 • via Nuitee
T
Tammy • solo_traveller • de
10
2026-07-11 • via Nuitee
M
Marulanda • couple • co
8
agradable
Pros:

el servicio del ascensor muy elegante , la decoracion de la habitacion estaba
muy bien

Cons:

los vecinos realizaban mucha buya con la musica y con el tono de voz

2026-07-02 • via Nuitee
N
Norangie • solo_traveller • pr
10
Pros:

El hotel super céntrico hermosos la amabilidad de Valeria fue lo mejor siempre tu atenta a todo 100/10

2026-07-02 • via Nuitee
A
Alzate Marin • solo_traveller • co
10
2026-07-01 • via Nuitee
M
Montoya • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Steven • couple • us
8
We loved our day. We will definitely be back. It is a great value, a great location, warm, friendly staff, and we really
Pros:

It was beautiful and had an amazing location. The staff were incredibly friendly and it was very welcoming

Cons:

They had a fan in the room for us, which was nice, but the room still was very hot at night to sleep

2026-06-28 • via Nuitee
E
Eliane • extended_group • ch
9
Pros:

Zentral gelegenes und trotzdem ruhiges Hotel mit sauberen und zweckmässig eingerichteten Zimmern. Das Personal war sehr freundlich und zuvorkommen.

2026-06-26 • via Nuitee
M
Moreno • family_with_children • co
10
Excelente
Pros:

Desayuno, excelente atención

2026-06-19 • via Nuitee
J
JOSELUISCOLOMBO • solo_traveller • es
10
2026-06-15 • via Nuitee
K
Karine • extended_group • fr
10
Pros:

Emplacement au top, literie confortable, accueil formidable

Cons:

Rien

2026-06-13 • via Nuitee
E
Elena • solo_traveller • es
10
Cromática experincia 10!
Pros:

Todo! desde el personal, hasta todos los pequeños detalles. Hotel nuevísimo, standard europeo, sin dejar de lado las propias tradiciones. Calidad excelente en sus productos. La tarta de zanahoria exquisita, la mejor que he probado. El hotel es lindísimo, cuidadísimo en su diseño de interiores. El único hostel que tenía secador de pelo jajaja! fantasía

Cons:

Solo una sugerencia: enchufes más cercanos a las camas y una lamparita de noche

2026-06-11 • via Nuitee
C
Cindy • family_with_children • pr
10
Pros:

Excelente hotel, su servicio y atenciones son las mejores. Un personal muy atento. El desayuno muy bueno y el café es exquisito.
Sin duda alguna volvería a quedarme

2026-06-10 • via Nuitee
S
Szymon • family_with_children • pl
9
2026-06-10 • via Nuitee
M
Marilyn • solo_traveller • pr
10
Pros:

La atención de la empleada

Cons:

Un poco incomodo cuartos

2026-06-07 • via Nuitee
S
Steffen809 • solo_traveller • de
9
Schönes Ambiente
Pros:

Ambiente

Cons:

Etwas hellhörig

2026-06-06 • via Nuitee
L
laura • couple • gb
6
2026-06-04 • via Nuitee