SM Grand Hotel

Hotels
8.6 (103 reviews)
Carrera 40 # 24- 31 , Bogotá , co

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast options
Rooms could be noisy

Categories

Cleanliness
7.93
Some reviews mentioned issues such as a dirty bathroom and inadequate towels.
Service
9.4
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
9.44
Many guests highlighted the excellent location as a key benefit.
Room Quality
8.39
There were comments about some room discomforts, like cold rooms and noisy windows.
Amenities
7.92
Reviews indicated lack of some amenities such as AC and outdated towels.
Value for Money
8.88
Guests felt they received a good experience for the price paid.
Food and Beverage
7.93
Breakfast was described as limited and basic in some reviews.
Overall Experience
8.9
Despite some drawbacks, the overall impression was positive among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:03

Property Description

Luxurious Accommodation
Experience comfort in our modern rooms equipped with flat-screen TVs and stylish interiors. Relax in select units with spacious seating areas and elegant bathrooms featuring free toiletries.

Convenient Amenities
Enjoy complimentary WiFi throughout the property and make use of our fitness centre to stay active during your stay. Unwind on our terrace and take in the stunning views of Bogotá.

Prime Location
Situated just 35 meters from Corferias International Exhibition Center, our hotel is the perfect choice for business travelers. Explore El Campin Stadium located 2.4 km away, with easy access to El Dorado International Airport, just 9 km from SM Grand hotel.

Book now to experience luxury and convenience at SM Grand hotel.

Important information:

Special conditions may apply for groups for more than 4 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for COP 30,000 per person per night when using an available extra bed.
    People 12 years old and over stay for COP 50,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 103 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 8.9
M
mauhl • couple • co
9
Excelente
Pros:

Exelente en todo. Lo unico es que por unas obras públicas en frente se siente algo de ruido. Pero no es culpa del hotel. Lo considero de excelente relación calidad/precio. El restaurante muy recomendado.

2026-05-02 • via Nuitee
M
MARTINEZ GOMEZ • solo_traveller • co
8
Pros:

Buen hotel

2026-04-30 • via Nuitee
S
Sabrina • extended_group • pr
7
Good
Pros:

Comfortable and good value.

Cons:

Breakfast was ok. Not the best. Not enough toilet paper.

2026-04-27 • via Nuitee
K
Kumeshwar • solo_traveller • gy
4
Pros:

If you just want a one night stay yes its good. But for a 5 night horrible, we stay in a family room they didn't cater for a family.

Toilets short, room wasnt clean daily. Hardly anyone speak English the front desk wasn't much helpful.

2026-04-20 • via Nuitee
E
Efrain Gonzalo • family_with_children • co
10
Pros:

Ubicación limpieza

Cons:

No todo bien

2026-03-30 • via Nuitee
M
Mario • couple • co
8
Pros:

Buena ubicación.

Cons:

El servicio de limpieza es demorado.

2026-03-28 • via Nuitee
D
DIANA PAOLA • extended_group • co
9
Pros:

Las habitaciones

2026-03-27 • via Nuitee
A
Alcazar • couple • pa
10
Calidad
Pros:

Personal
Muy amable y profesional

2026-03-23 • via Nuitee
H
H. C. • couple • uy
7
2026-03-22 • via Nuitee
H
H. C. • couple • uy
7
2026-03-22 • via Nuitee
H
H. C. • couple • uy
7
2026-03-22 • via Nuitee
M
Maria Angelica • couple • co
7
Pros:

El restaurante con variedad de platos y muy buenos.

Cons:

Nos dieron una habitación con una cama semidoble para dos personas, dormimos muy incómodos

2026-03-16 • via Nuitee
J
Jael Yanine • couple • co
9
Pros:

Accesible para silla de ruedas

2026-03-13 • via Nuitee
V
Victor • couple • co
10
Pros:

Muy buen hotel.

Cons:

Nada. Todo excelente! Volveré cuando pueda!

2026-02-28 • via Nuitee
M
Miguel • solo_traveller • co
10
2026-02-23 • via Nuitee
A
Alexander • family_with_children • co
7
Cons:

Ofrecen traslado en esta página y no lo dan

2026-02-12 • via Nuitee
R
Ruiz Garces • solo_traveller • co
10
Pros:

El desayuno y la habitación

2026-02-12 • via Nuitee
F
Fausto • family_with_children • br
7
Pros:

Tamanho do quarto

Cons:

Café da manhã

2026-02-11 • via Nuitee
F
Fabian Reinaldo • solo_traveller • co
9
Excelente opción
Pros:

Ubicación excepcional y personal amable.

2026-02-09 • via Nuitee
G
Germán • couple • co
8
2026-01-29 • via Nuitee