Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbances
Lack of dining options

Categories

Cleanliness
7.66
Several mentions of cleanliness issues, including unclean rooms and dirty bathrooms.
Service
8.83
Staff are frequently praised as friendly and helpful, indicating good service.
Location
9.17
Location is often described as strategic and convenient, enhancing the overall experience.
Room Quality
8.12
Rooms generally mentioned as comfortable and spacious, though some concerns about bed comfort.
Amenities
7.65
Some amenities lacked, such as a working jacuzzi and available food options.
Value for Money
8.11
Mixed reviews on value, with some expectations not fully met despite good overall quality.
Food and Beverage
6.66
Noted lack of food options and issues with breakfast services.
Overall Experience
8.63
Overall positive experiences with some notable issues that suggest room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:30

Property Description

Convenient Location
Hotel ofix is conveniently located in Medellín, just a short distance from popular attractions such as El Poblado Park and Lleras Park.

Comfortable Rooms
Guests can enjoy comfortable accommodations with amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even offer balconies or terraces with city views.

Great Facilities
With 24-hour front desk service, room service, and free WiFi, Hotel ofix ensures that guests have everything they need for a pleasant stay.

Experience the best of Medellín at Hotel ofix. Book your stay now for a memorable visit!

Important information:

From January 1, 2023, the collection of 19% VAT on tourist services begins again, however, VAT exemption can be applied to Nonresidents in Colombia who comply with the provisions of Decree 297 of 2016, demonstrating with their physical Passport that they have the current Entry and Residence Permit stamp: PT or current Temporary Visa with the Tourism Visa stamp (V), otherwise we cannot carry out the exemption. Note: advance charges will always be made before VAT.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MED

Location

Guest Reviews

8.1
Based on 322 reviews
Cleanliness: 7.66
Service: 8.83
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 6.66
Overall Experience: 8.63
R
Rodriguez Rojas • couple • co
8
Comodo y central
Pros:

Desde que reservamos el mismo dia a las 10PM la atencion fue formidable, nos dieron una habitacion confortable y amplia para nuestra mascota, el parqueadero cubierto y amplio, todo bien

Cons:

Se puede mejorar el Aseo de las habitaciones, ya que no cambiaban las toallas a pesar de que se pedia, y en 2 ocasiones no nos limpiaron la habitacion ni dejaron Jabon, ni Papel higienico

2026-09-12 • via Nuitee
M
Munera • solo_traveller • co
10
2026-09-11 • via Nuitee
S
Sebastian Obando Morales • solo_traveller • co
7
2026-09-11 • via Nuitee
A
Ava • family_with_children • jm
4
2026-09-09 • via Nuitee
A
Andrea • extended_group • co
4
2026-09-09 • via Nuitee
J
Juan • couple • co
8
Medio
Pros:

Limpieza

Cons:

Falta mejorar las puertas de los baños y la puerta del
Balcón se sale el aire acondicionado y ingresa mucha bulla

2026-09-08 • via Nuitee
E
Enrique • couple • co
9
Tranquilidad y comodidad
Pros:

Amplio y limpio

Cons:

Todo perfecto

2026-09-06 • via Nuitee
T
tabarez • solo_traveller • co
7
2026-09-05 • via Nuitee
L
Leo • solo_traveller • us
8
Good
Pros:

Clean. Comfortable. Price.

Cons:

Loud music coming from front top floor rooms.

2026-09-04 • via Nuitee
C
Carla • couple • co
4
No lo recomiendo excepto por la ubicación
Pros:

La zona y el acceso a la ciudad

Cons:

La cama es dura , no tiene una silla para el caso de que no quieras estar acostado todo el tiempo , no tiene un tapete frente a la cama , se escucha el ruido del pasillo de los demás y el último día no pusieron papel higiénico y costoso para todo lo que le falta .

2026-09-04 • via Nuitee
Z
Zharick • couple • co
10
2026-09-03 • via Nuitee
G
gloria janneth • solo_traveller • co
8
2026-09-01 • via Nuitee
Y
Yuri • solo_traveller • co
10
2026-08-31 • via Nuitee
G
Granda Mejía • couple • co
10
2026-08-31 • via Nuitee
L
leon lopez • couple • co
10
Volvería
Pros:

Las chicas de l recepción muy amables y siempre ayudando en todo.

Cons:

Falta equípame yo en la cosina, no tenía secador de cabello

2026-08-30 • via Nuitee
G
Garro • solo_traveller • co
9
Pros:

Lo grande de la habitación y lo limpia.

Cons:

No tenia armario, no tenia suficientes utencilios de cocina, el sanitario no tenia tapa.

2026-08-27 • via Nuitee
S
Santacruz • solo_traveller • py
10
Pros:

El tamaño de la habitación

Cons:

Que no tenía personal para alzar o bajar las maletas

2026-08-27 • via Nuitee
J
Jhoan • solo_traveller • co
8
2026-08-26 • via Nuitee
Q
Quendrean • solo_traveller • cw
1
Pros:

Very disappointing experience
Unfortunately, I would not stay at Hotel Ofix again. I contacted the hotel about my Hacienda Nápoles reservation as early as July 26 and again on August 9, when they confirmed through WhatsApp that it had been booked. I also confirmed again when I checked in on August 11.
The night before the excursion, I asked the front desk to confirm everything was okay because we had to wake up at 3:00 a.m. I was told they couldn't check because another coworker had made the reservation.
The next morning, after waking up at 3:00 a.m. and waiting for hours with my child, we discovered the reservation had never been made and we missed the excursion. When I asked the employee why, she simply said, “I had to do it and I didn't do it.” There was no apology or real concern.
I also experienced an inappropriate fatphobic comment from staff, which made me uncomfortable.
Mistakes can happen, but the lack of communication, accountability, and customer care was very disappointing. I would not recommend this hotel based on my experience.

Cons:

Very disappointing experience
Unfortunately, I would not stay at Hotel Ofix again. I contacted the hotel about my Hacienda Nápoles reservation as early as July 26 and again on August 9, when they confirmed through WhatsApp that it had been booked. I also confirmed again when I checked in on August 11.
The night before the excursion, I asked the front desk to confirm everything was okay because we had to wake up at 3:00 a.m. I was told they couldn't check because another coworker had made the reservation.
The next morning, after waking up at 3:00 a.m. and waiting for hours with my child, we discovered the reservation had never been made and we missed the excursion. When I asked the employee why, she simply said, “I had to do it and I didn't do it.” There was no apology or real concern.
I also experienced an inappropriate fatphobic comment from staff, which made me uncomfortable.
Mistakes can happen, but the lack of communication, accountability, and customer care was very disappointing. I would not recommend this hotel based on my experience.

2026-08-26 • via Nuitee
S
seran • solo_traveller • co
10
Pros:

El personal humano tanto la persona encargada administradora la señora Maribel y la de la recepción la señora marialis muy queridas muy formales ayudan al huésped en todo

2026-08-25 • via Nuitee