Wellcomm Spa & Hotel

Hotels
9.2 (677 reviews)
11-37 Carrera 43E , Medellín , co

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Disappointing breakfast
Noise issues

Categories

Cleanliness
8.84
Guests appreciated the cleanliness from the staff but noted some issues with noise.
Service
9.81
Most staff members were noted as friendly and attentive, creating a positive environment.
Location
9.85
The hotel is located in a quiet yet vibrant neighborhood, appealing for dining and outings.
Room Quality
8.8
Rooms are generally comfortable but have some issues with size and noise.
Amenities
9.33
Amenities were generally good, but the breakfast was considered disappointing for a hotel of this caliber.
Value for Money
9.29
Some guests felt the breakfast did not meet expectations, affecting overall value.
Food and Beverage
7.84
Breakfast offerings were underwhelming and not in line with a 4-star hotel.
Overall Experience
9.81
Despite some negatives, the overall experience was viewed positively due to staff engagement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:28

Property Description

Luxurious Accommodation
Wellcomm Spa&Hotel, AKEN Mind Collection offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Each room comes with a flat-screen TV and complimentary toiletries, ensuring a comfortable stay for all guests.

Relaxation and Dining
Indulge in ultimate relaxation at the hotel's spa and wellness centre or unwind in the hot tub. Guests can also savor delicious meals at the on-site restaurant and enjoy drinks at the bar. The à la carte breakfast provides a delightful start to the day.

Convenient Location
Conveniently located near El Poblado Park, Lleras Park, and other points of interest, Wellcomm Spa&Hotel, AKEN Mind Collection is the perfect choice for travelers seeking luxury and convenience. Book now for a memorable stay!

Important information:

All SPA services incur additional charges, but a 20% discount is available on all services. Feel free to ask if you need any more adjustments!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 677 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 7.84
Overall Experience: 9.81
A
Alina • couple • de
8
Pros:

Great location, right next to several bars and cafes, close to Poblado Metro Station.
The room was clean , the bed was comfortable.
Several great breakfast options.

Cons:

You cannot open the window, so the room gets stuffy. But the air condition is good

2026-02-12 • via Nuitee
K
KOSTAS • couple • gr
9
Pros:

Η τοποθεσία, το προσωπικό πολύ εξυπηρετικό, το πρωινό με πολλές επιλογές

Cons:

Οι διαστάσεις του δωματίου

2026-02-12 • via Nuitee
L
Laura • couple • es
7
Bonito pero disfuncional
Pros:

La ubicación, el rooftop, la decoración y lo moderno que es el hotel.

Cons:

Las habitaciones son muy incómodas, no tienes donde dejar la ropa ni las maletas y la iluminación a pesar de ser moderna es disfuncional. El agua se sale de la ducha.
Es una lástima que un hotel moderno y bonito resulte tan incómodo para el huésped con equipaje.

2026-02-11 • via Nuitee
D
Daniela • solo_traveller • it
9
2026-02-10 • via Nuitee
I
Iveth • couple • co
8
Pros:

El hotel es lindo y muy limpio, tiene un spa de pago muy bonito, la zona está llena de restaurantes y es muy animada.

Cons:

Había una fiesta en la terraza y el ruido se oía fuerte por todo el hotel y en las habitaciones, intente subir por lo menos a oír la música y tomar algo en la terraza ya que no podía dormir y no pude por qué era un evento privado. Me parece que cuando pase esto los huéspedes de hotel al no poder dormir por el ruido, pueden tener la posibilidad de subir a un espacio en la terraza.

2026-01-29 • via Nuitee
P
Paul • couple • de
4
An sich nicht schlecht, aber wir fühlen uns durch Namen und Fotos getäuscht.
Pros:

Die Unterkunft ist an sich sehr schön. Das Zimmer hat uns gut gefallen.

Cons:

Wir haben das „wellcomm Spa & Hotel“ gebucht, weil der Name und auch die Fotos einen spa Bereich versprechen. Beim Check-in hat man uns darüber informiert, dass der Spa nur gegen eine Gebühr von umgerechnet fast 50€ pro Person genutzt werden kann. Wir fühlen uns getäuscht.

2026-01-29 • via Nuitee
A
Ana • couple • pa
10
2026-01-28 • via Nuitee
M
Mateo • solo_traveller • co
9
2026-01-27 • via Nuitee
L
Lucas Henrique • couple • br
8
Pros:

Hotel novo, limpo e moderno. Bem localizado, perto de bares e restaurantes.

Cons:

Não gostei de dois pontos específicos e que podem ser melhorados para atender as reais expectativas. O hotel, em seu anúncio, mostra piscina como se estivesse disponível aos hóspedes, mas, na verdade, só pode utilizar se fizer uso do Spa, que tem alto valor. O café da manhã, apesar de ser bom, tem opções limitadas e nos oferecem um cardápio que a maioria das opções também não está inclusa na estadia, o que gera uma confusão no hóspede. Ajustando esses pontos, acredito que a nota pode ser elevada.

2026-01-23 • via Nuitee
D
Daniella • couple • pa
9
2026-01-19 • via Nuitee
S
Sandra • solo_traveller • co
10
Magnífico ✨
Pros:

Es un lugar muy hogareño, se siente la calidez y amabilidad del personal, todos son muy educados y atentos❤️

2026-01-19 • via Nuitee
C
Chiara • couple • it
9
2026-01-19 • via Nuitee
M
Mario • couple • co
10
2026-01-19 • via Nuitee
M
Megan • couple • gb
8
Pros:

A great location in a gorgeous hotel.

Cons:

We attempted to order room service, within an hour we hadn't heard anything when we asked they said they were too busy and would now put the order in. As it was 9pm at night it was too late. For a hotel as nice the personal service wasn't great

2026-01-18 • via Nuitee
L
Lida • couple • co
8
2026-01-16 • via Nuitee
G
Guillermo • couple • pa
10
2026-01-15 • via Nuitee
D
Daniel • couple • ca
9
Une excellente adresse
Pros:

Tranquillité, confort et l’emplacement

Cons:

Ras

2026-01-14 • via Nuitee
S
Samuel • couple • us
9
2026-01-14 • via Nuitee
O
Oscar • couple • co
9
2026-01-12 • via Nuitee
C
Carmen • couple • gb
4
Not the best because of bad attitude of staff.
Pros:

The location

Cons:

Negative attitude of staff

2026-01-12 • via Nuitee