Facilities

Non-smoking rooms
Air conditioning
Room service
Luggage storage
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
High-quality service
Beautiful and clean rooms
Great location
Cons:
Breakfast quality could be improved
Room sizes could be larger
Price considered high by some guests

Categories

Cleanliness
9.46
Immaculately clean room as noted in positive reviews.
Service
9.43
Staff were described as friendly and helpful, contributing to a positive service experience.
Location
9.47
Convenient location noted repeatedly, especially for strolling to restaurants.
Room Quality
8.92
Room size mentioned as small in some reviews, reducing overall score.
Amenities
8.95
Some reviews highlight lacking breakfast quality and amenities.
Value for Money
8.41
Prices considered high for room size and facilities.
Food and Beverage
7.96
Breakfast quality was criticized, affecting the score.
Overall Experience
9.43
Guests had a very positive overall experience, with numerous praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:09

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with top-notch amenities including a coffee machine, minibar, and a flat-screen TV for the ultimate comfort during your stay at No.4 Carlton.

Prime Location

Explore the vibrant city of Southampton with popular attractions such as The Mayflower Theatre and Southampton Guildhall just a stone's throw away from this centrally located 5-star hotel.

Convenient Services

Enjoy hassle-free travel arrangements with a paid airport shuttle service and take advantage of room service and luggage storage facilities for a seamless stay at No.4 Carlton.

Book now for an unforgettable experience at No.4 Carlton in the heart of Southampton!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 484 reviews
Cleanliness: 9.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
A
Ahmed couple ae
9
2026-03-26 via Nuitee
M
Martina couple gb
10
2026-03-23 via Nuitee
C
Caroline couple gb
8
2026-03-22 via Nuitee
S
sue couple gb
10
2026-03-21 via Nuitee
C
Carmela couple gb
10
Such a wonderful stay. Staff were so attentive, friendly and could not do enough for us.
Pros:

Beautiful property.
Interiors are stunning.

2026-03-21 via Nuitee
M
Mason couple gb
10
2026-03-14 via Nuitee
M
Mark couple gb
10
2026-03-13 via Nuitee
S
SIMONA solo_traveller gb
10
2026-03-10 via Nuitee
D
Dave couple gb
9
Cashing in my Christmas Present from my wife - Fawlty Towers (not describing this hotel!)
Pros:

From the curb appeal, the entrance, the welcome, the room, the everything about this hotel is fantastic!

If you want a bed for the night and that’s it, use the Premier Inn around the corner.

If you want something a little bit ‘special’ stay here. The building is beautiful, the staff are so welcoming (Peter who welcomed us is an absolute asset!, and the lady in the morning (sorry didn’t get your name) is also fantastic at her job), you won’t want for anything.

Facilities in the room are great and doubt you’ll find fault. Everything in the room is complimentary; the red or white wine, coke, water, milk, tea and coffee, including biscuits and crisps. It’s really great value for money when you work it out (if that’s your thing).

Breakfast: just wow!

Location, it’s as quick to walk to the train station as it is to get a £9 taxi, about 15 minute walk. We went to the Mayflower Theatre which was less than 10 minutes away.

Treat yourself and stay here, you won’t be disappointed.

Cons:

I didn’t like that we only stayed the one night.

2026-03-09 via Nuitee
L
laura couple gb
10
Beautiful boutique Hotel! Worth a stay!
Pros:

The property was absolutely beautiful! Was like nothing I’ve stayed in before, the bed was so comfortable! It was fantastically clean with gorgeous decor! The breakfast next door at the sister hotel was exceptional, staff were very polite and kind.

Cons:

N/A

2026-03-05 via Nuitee
S
Scott couple gb
10
2026-03-02 via Nuitee
A
Aaron couple gb
10
Worth a visit
Pros:

High end class

Cons:

Noise by other gusts disturbing sleep

2026-02-24 via Nuitee
M
Mabel couple gb
10
Pros:

Very clean, staff very polite and approachable. We had lovely full English breakfast which was very tasty at the sister place next door. Will definitely come back again.

Cons:

I cant think of anything

2026-02-23 via Nuitee
N
Niamh couple gb
10
A wonderful place to stay
Pros:

Superb customer service from staff and the hotel room was lovely. The breakfast surpassed our expectations and I would most definitely stay here again. A hidden gem of Southampton for sure!
I thought the lighting was lovely and appreciated all the different forms of it, the bathroom was spacious and the bed was so comfortable I cannot remember falling asleep - yes, it was that comfy!

Cons:

Nothing.

2026-02-13 via Nuitee
A
Akam solo_traveller gb
7
2026-01-28 via Nuitee
M
Monique couple gb
10
Would definitely come back.
Pros:

Was beautifully decorated, snacks were better than expected, bathroom and bedroom were large and luxurious

2026-01-26 via Nuitee
D
David couple gb
10
Clean and comfortable
Pros:

Great breakfast

2026-01-25 via Nuitee
W
Wilson couple gb
10
2026-01-23 via Nuitee
E
Elena family_with_children cy
10
2026-01-22 via Nuitee
D
Donald solo_traveller us
10
Pros:

The hospitality and caring of the team

Cons:

Nothing to complain about

2026-01-22 via Nuitee