The Ebrington Hotel

Hotels
9.1 (1926 reviews)
Ebrington Square The Tower Clock , Derry Londonderry , gb

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent amenities
Cons:
Minor pricing complaints
Issues with function room noise

Categories

Cleanliness
9.15
Positive mentions of clean and well-maintained rooms.
Service
9.65
Brilliant staff and very helpful service were frequently highlighted.
Location
9.15
Great location near city center and attractions.
Room Quality
9.15
Rooms were described as fabulous and comfortable.
Amenities
9.15
The spa and other amenities received positive feedback.
Value for Money
8.65
Overall value seems good despite some minor price complaints.
Food and Beverage
8.65
Breakfast was described as superb, but one review noted areas for improvement.
Overall Experience
9.25
Overall positive experiences, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:24

Property Description

Luxurious Amenities

Indulge in the spa and wellness center, equipped with a fitness center, sauna, and hot tub for the ultimate relaxation during your stay.

City Views

Enjoy picturesque city views from select rooms, providing a memorable backdrop to your stay at The Ebrington Hotel.

Convenient Location

Located just 700 meters from Guildhall and within walking distance to many attractions, our hotel offers the perfect base for exploring Derry Londonderry.

Book your stay at The Ebrington Hotel now and experience luxury and convenience in the heart of the city.

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 1926 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.15
Room Quality: 9.15
Amenities: 9.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 9.25
Q
Quinn couple gb
9
2026-02-14 via Nuitee
G
Grace solo_traveller ie
10
Comfortable rooms with really good food in the restaurant an lovely spa area. One of the best hotels in Ireland fo sure
Pros:

Always so clean and comfortable and a warm welcome by the reception team.

2026-02-12 via Nuitee
T
Tanya couple gb
10
Always pleasant staff who can’t do enough for you. Beautiful place. Loved the hotel room facing the river, great views.
Pros:

Everything

Cons:

Nothing

2026-02-11 via Nuitee
J
John couple ie
10
2026-02-09 via Nuitee
W
William couple gb
10
2026-02-09 via Nuitee
N
Natalie extended_group gb
10
Amazing stay. The staff were amazing and nothing was too much hassle. Defo be staying again.
Pros:

Great selection and value for money.

Cons:

I couldnt fault the hotel, staff and facilites at all. Excellent

2026-02-08 via Nuitee
K
katie extended_group ie
3
Disappointing
Pros:

Location,bar and food were good and bar staff very friendly

Cons:

We had to change room twice,stains on carpets,a lot of chip marks on walls and make up on wall,
After pointing out number of issues and moved to the 2nd room which was worse and we were told they get the cleaners in again,why was this not checked before we were moved. Very poor for a 4star hotel and rates charged

2026-01-31 via Nuitee
J
Jane couple gb
8
Lovely room, some fabulous staff, great Spa but food and staff in general need to brush up.
Pros:

We loved the location. We were lucky enough to get a room upgrade with a fab view of the Peace Bridge. The hotel itself is beautifully decorated. We used the Thermal Suite and availed of a treatment each. The reception staff were welcoming and friendly and the therapists wonderful. Thank you. Our room was lovely with everything we needed. The concierge was excellent and a huge shout out to Marie-Therese who we met in the Oak Room at breakfast. Such a lovely person. Also, one of the managers in the restaurant was lovely also.

Cons:

Sadly, not all the staff are as friendly and efficient as expected. I felt the breakfast could have been so much better. There was a good variety of food on offer but it just didn’t feel like quality food. I always look forward to a hotel breakfast but this was disappointing. Indeed, on the first morning I ordered Eggs Benedict. I waited over 25 minutes for it to come. My Mum had finished her breakfast at this stage. It was tasteless and the eggs weren’t properly cooked. I think the breakfast and the food offer in the bar needs to improve. The efficiency and friendliness of the staff in general requires address. These aspects of better would have made a good stay a great stay.

2026-01-31 via Nuitee
A
Angela couple gb
9
Fantastic
Pros:

Cleanliness, pleasant staff, good food

Cons:

Nothing

2026-01-29 via Nuitee
M
Michelle couple gb
10
Pros:

Very friendly staff.very relaxing. Spa was fantastic as we had it to ourselves a real treat.breakfast excellent choice and service.loved the crockery.

2026-01-28 via Nuitee
W
William solo_traveller gb
7
Pros:

Great location and staff were excellent. Stayed for an event at the hotel, for which everything was excellent.

Cons:

Bed was deeply uncomfortable and pillows not to my liking (though I admit I'm picky)

2026-01-26 via Nuitee
N
Natalie couple gb
9
Perfect 🙏🏻
Pros:

Beautiful decor, great scent, friendly staff, fast and early room Service, lovely food and drinks

Cons:

Nothing to complain about!

2026-01-26 via Nuitee
T
Tracy couple gb
10
2026-01-25 via Nuitee
B
Brendan solo_traveller ie
9
Excellent hotel and very helpful and friendly staff
Pros:

It was very nice that complimentary biscuits were replenished every day.

Cons:

Pillows

2026-01-25 via Nuitee
D
David extended_group ie
9
2026-01-25 via Nuitee
M
Mike couple za
10
Pros:

The experience was wonderful, will certainly come back and spend more time in Derry. One night was too short.

2026-01-23 via Nuitee
J
JulieOBoyle extended_group gb
10
Pros:

The property was amazing so clean & stylish
Staff were super nice & friendly

Cons:

The one thing I would say was breakfast could have been better a few things were finshed & not refilled we got in for breakfast after 10 & it didn’t stop until 10.30 so a bit disappointed
Then everything was turned off at 10.30

2026-01-20 via Nuitee
L
Laura couple gb
9
Pros:

The staff are super friendly, very helpful & cheerful.

Cons:

It's fairly expensive, but I can't fault the facilities or staff.

2026-01-20 via Nuitee
V
Veronica couple gb
10
Lovely place
2026-01-20 via Nuitee
G
Gemma couple gb
8
Super stay, great location, we love Derry. Highly recommend.
Pros:

The ambiance of the Hotel is just wonderful, its is so relaxing with soft music and lovely smells and then if you pop to the Corner House there is live music and a great atmosphere, the best of both worlds.
The Spa was lovely, steam room was one of the best I have been in.
All staff were lovely and ordered us taxi's when needed, which came a lot quicker than we expected.
Staff were all very friendly and on the ball, dressed really smart too.
I loved the location of this Hotel, just across the peace bridge and you are in the buzz of it all, supermarket close, museums, city walls etc...
We also went on a 7 mile walk, the Peace Bridge and Foyle Bridge Circular.
We have had a lovely time during our 3 night stay and love Derry, we will definitely be back.
The room was very clean and had everything you needed. we also had a lovely view looking over the square and peace bridge.
I left my gloves in reception when I ran off for the taxi to the airport, the staff have kindly said they will post them for me.

Cons:

The shower backed up and overflowed, leaking all over the floor and on to the bedroom carpet. Reception gave us keys to use a shower in the room opposite, that worked well.
One day the room didn't get serviced.
The hairdryer kept cutting out, I used 3 different hairdryers in total as I was going to be late to meet friends otherwise. All three hairdryers cut out after only a few minutes and took ages to come back on. My partner took the back off one hairdryer and cleaned all the dust away and it seemed to work for longer after that, maybe they all need doing.
The breakfast was ok, I thought it would have been better than it was (more choice).

2026-01-20 via Nuitee