Plas Bellin Hall

Nothing really. I knew what I was booking, and that's what I had.

We paid over £100 for a shared bathroom, which was not made clear on the reservation page - very misleading! The bathroom was dirty, toilet roll holder falling off and no free toiletries except a shared bottle of hand soap and body wash! The kettle in the room was still full of the last person’s water! We paid £25 for our dog which I think was ironic due to the cleanliness not being up to scratch to start. Reception is more like a hostel feel. Building is beautiful and full of character but the owners need to spend some TLC updating. It’s miles away from anywhere and whilst friendly, the person who greeted us had no idea about the surrounding area where we could get food etc, as we had an evening arrival. Unfortunately our sleep wasn’t great either, as the bed springs were ‘sprung’ and the people in other rooms felt like they were in your room - you could hear everything. If you’re paying £40-£50 a night fair enough, but… sadly, very disappointed.

Better signposting tidy up a bit outside

Väldigt oorganiserat , kändes som spökstad

Would be better if rooms had a shower

Shared bathroom which was unclear on the ad. Dirty bath and toilet. Room was okay

No shower

No staff on arrival despite ringing the bell. We asked a resident who was a 17yr old who was housed there as he was homeless to be told the staff had gone home. We eventually found a number which connected to another hotel in Kettering. They gave us a key code which didn't work. 1 hour later we got into a room. This was classed as a deluxe room but there was nothing there to warrant this description. It was dirty and it smelt of a certain drug that is smoked. My wife started to have an asthmatic episode and had to use medication to suppress this. Due to this a refund was requested and was promptly refused. We were the given a room that was a superior king room. Well I would hate to see a standard king if this was superior. Being late we accepted our fate. What a mistake. No pillow cases on two pillows. There was cobwebs on the lights and in the corners. The bath taps weren't securely fitted to the bath and were twisting when you turned them on. The toilet wasn't fitted properly to the floor so it wobbled and was leaking at the rear. The toilet roll holder was loose. There was plaster missing on some of the walls especially by the door. The bathroom had sloping ceilings and my wife who is 5'5 had to stoop to use the sink let alone the bath. The next morning we were delighted to see the bit of dried what looked like excrement by the light switch. What a lovely touch Plas Bellin Hall. We won't be back.

Nothing.

The toilet smelled of urine, just a bath, no shower, you can hear people from the adjoining room like they're with you, very unpleasant smell in the room and surroundings, uncomfortable soft bed. The strong outside lamp was shining through the window. The radiator wasn't working. We know it was cheap, but we'd have better comfort in a tent.