Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Excellent amenities
Delicious breakfast
Cons:
Check-in process can be slow
Cleanliness issues
Poor elevator experience

Categories

Cleanliness
9.14
Mentioned as not clean enough with some complaints about odors.
Service
10
Service staff were described as professional and attentive, though there were minor issues with the arrival experience.
Location
9.61
Convenient for the metro but a bit far from the city center.
Room Quality
10
Rooms were spacious, modern, and comfortable with a good view.
Amenities
10
Facilities like the gym and breakfast received positive comments.
Value for Money
9.65
Generally considered good value, although some felt it didn't meet expectations for the price.
Food and Beverage
10
Breakfast praised as rich and satisfying.
Overall Experience
10
Overall experience positively rated with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:56

Property Description

Luxurious 5-Star Stay in Taipei

City Views and Relaxing Amenities
Indulge in city views from every room at Grand HiLai Taipei, where guests can unwind in a hot tub and enjoy modern amenities like a coffee machine, flat-screen TV, and plush bedding.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, guests can expect seamless service. Start your day with a buffet breakfast, utilize the business center, then unwind at the bar in the evening.

Explore Taipei's Attractions
Located near Wufenpu Garment Wholesale Area and Raohe Street Night Market, and just a short distance from Taipei 101, Grand HiLai Taipei is the perfect base to explore the vibrant city. Book your luxurious stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 1402 reviews
Cleanliness: 9.14
Service: 10
Location: 9.61
Room Quality: 10
Amenities: 10
Value for Money: 9.65
Food and Beverage: 10
Overall Experience: 10
士琦 couple tw
10
2026-09-11 via Nuitee
Y
YU HAO couple th
9
2026-09-08 via Nuitee
柏村 solo_traveller tw
8
2026-09-08 via Nuitee
宜政 couple tw
9
2026-09-07 via Nuitee
C
Cathy solo_traveller tw
10
2026-09-05 via Nuitee
可馨 couple tw
9
2026-09-05 via Nuitee
couple tw
9
2026-09-03 via Nuitee
T
TZU-YUN solo_traveller gb
10
住第二次了 還會再繼續訂~
Pros:

整體都很讚!

2026-09-03 via Nuitee
芝嵐 couple tw
4
總而言之,住宿價格偏高,但服務品質並未達到相應水準,整體住宿體驗不佳,未來不會再選擇入住。
Cons:

1.早餐很普通
2.雖說配合政府的政策,飯店不提供一次性的盥洗用品。但貴飯店是五星級,收費也是不便宜,一晚要破萬等級的,牙刷卻還是要另外收費,感受真的不好。
3.櫃台服務人員人數少,常常都大排長龍。
4.送牙刷到房間就要額外收服務費 。
5.退房時發現被多收服務費,還好沒有自住退房,要不然莫名被你們賺走一筆費用。

2026-09-02 via Nuitee
S
Shu Feng couple tw
1
2026-08-31 via Nuitee
G
Gretchen solo_traveller tw
10
2026-08-30 via Nuitee
C
CHIH-SHOU couple tw
10
Pros:

房間超大超美又乾淨,以一晚6000多還有島語早餐,這樣的性價比真的無法挑剔

Cons:

SPA櫃檯的服務員說話有點不客氣,我問SPA是在這邊嗎,服務員不耐煩的回我:你要做什麼?
我當然是來體驗SPA的啊不然嘞!!

2026-08-30 via Nuitee
廷之 couple tw
10
2026-08-30 via Nuitee
Y
Yu-Kai solo_traveller fr
9
2026-08-29 via Nuitee
國緯 couple tw
10
2026-08-29 via Nuitee
雙雙 family_with_children tw
8
2026-08-28 via Nuitee
P
Pei Jung couple tw
10
Awesome, really nice stay overall. Would come backe.
Pros:

Grand Hilai Taipei
The infinity pool is stunning — honestly one of the nicest hotel pools I’ve seen in Taipei. The place looks really elegant, the furniture’s lovely, and the staff were super thoughtful.
It’s a bit far from the city centre, so having a car helps. But Mitsui LaLaport is right across the road, so shopping and eating out are easy.

Cons:

The MRT is a short walk away

2026-08-28 via Nuitee
C
Clara solo_traveller sg
8
2026-08-28 via Nuitee
齊邑 solo_traveller tw
5
2026-08-28 via Nuitee
K
Kang couple tw
9
2026-08-27 via Nuitee