Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Excellent amenities
Delicious breakfast
Cons:
Check-in process can be slow
Cleanliness issues
Poor elevator experience

Categories

Cleanliness
9.14
Mentioned as not clean enough with some complaints about odors.
Service
10
Service staff were described as professional and attentive, though there were minor issues with the arrival experience.
Location
9.61
Convenient for the metro but a bit far from the city center.
Room Quality
10
Rooms were spacious, modern, and comfortable with a good view.
Amenities
10
Facilities like the gym and breakfast received positive comments.
Value for Money
9.65
Generally considered good value, although some felt it didn't meet expectations for the price.
Food and Beverage
10
Breakfast praised as rich and satisfying.
Overall Experience
10
Overall experience positively rated with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:56

Property Description

Luxurious 5-Star Stay in Taipei

City Views and Relaxing Amenities
Indulge in city views from every room at Grand HiLai Taipei, where guests can unwind in a hot tub and enjoy modern amenities like a coffee machine, flat-screen TV, and plush bedding.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, guests can expect seamless service. Start your day with a buffet breakfast, utilize the business center, then unwind at the bar in the evening.

Explore Taipei's Attractions
Located near Wufenpu Garment Wholesale Area and Raohe Street Night Market, and just a short distance from Taipei 101, Grand HiLai Taipei is the perfect base to explore the vibrant city. Book your luxurious stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 1207 reviews
Cleanliness: 9.14
Service: 10
Location: 9.61
Room Quality: 10
Amenities: 10
Value for Money: 9.65
Food and Beverage: 10
Overall Experience: 10
F
FU-CHIEH couple tw
10
Pros:

乾淨 明亮

2026-05-09 via Nuitee
韋志 couple tw
10
2026-05-09 via Nuitee
F
FU-CHIEH couple tw
10
2026-05-09 via Nuitee
P
Peihua couple tw
9
Pros:

安靜、景觀不錯

Cons:

房間裡面還是有些裝潢的味道

2026-05-09 via Nuitee
映威 couple tw
9
2026-05-08 via Nuitee
C
CHING YANG couple tw
10
2026-05-07 via Nuitee
S
Shingo couple jp
10
すばらしい!
Pros:

CP值很高,裝潢設備很棒!席夢思床墊很大很舒服。房間看出去是山景很美,走廊跟房間都香香的很舒服。
剛抵達時很累,櫃檯人員協助提早入住,而且升等房型,提供浴缸讓習慣泡澡的我們解除疲勞。
由於下午班機很晚,延遲退房也讓我可以好好休息,保持體力坐飛機。
住宿體驗一切都很棒,下次會再回來。

Cons:

希望提升三溫暖的晚班櫃檯人員的應對服務態度。

2026-05-07 via Nuitee
Y
YuCheng couple tw
9
2026-05-05 via Nuitee
L
LIN couple tw
9
2026-05-05 via Nuitee
C
Chien-Hui solo_traveller tw
9
2026-05-04 via Nuitee
E
ENSHUO couple tw
10
Pros:

設備舒適

Cons:

2026-05-02 via Nuitee
尚諭 couple tw
9
2026-04-30 via Nuitee
couple tw
10
去台北都會住漢來
Pros:

整潔,早餐很好吃

Cons:

2026-04-28 via Nuitee
思瑀 couple tw
5
Pros:

Cons:

2026-04-27 via Nuitee
Y
Ying-Yuan couple tw
10
2026-04-26 via Nuitee
family_with_children tw
10
2026-04-26 via Nuitee
正倫 solo_traveller tw
10
值得入住
Pros:

行政樓層房間舒適乾淨,很放鬆

Cons:

接待人員很專業,但跟文華東方比較起來,缺乏了那一點親切及笑容

2026-04-26 via Nuitee
W
weichiao couple tw
9
2026-04-26 via Nuitee
W
Wen solo_traveller us
9
2026-04-26 via Nuitee
J
Jerry solo_traveller il
9
2026-04-25 via Nuitee