Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Excellent amenities
Delicious breakfast
Cons:
Check-in process can be slow
Cleanliness issues
Poor elevator experience

Categories

Cleanliness
9.14
Mentioned as not clean enough with some complaints about odors.
Service
10
Service staff were described as professional and attentive, though there were minor issues with the arrival experience.
Location
9.61
Convenient for the metro but a bit far from the city center.
Room Quality
10
Rooms were spacious, modern, and comfortable with a good view.
Amenities
10
Facilities like the gym and breakfast received positive comments.
Value for Money
9.65
Generally considered good value, although some felt it didn't meet expectations for the price.
Food and Beverage
10
Breakfast praised as rich and satisfying.
Overall Experience
10
Overall experience positively rated with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:56

Property Description

Luxurious 5-Star Stay in Taipei

City Views and Relaxing Amenities
Indulge in city views from every room at Grand HiLai Taipei, where guests can unwind in a hot tub and enjoy modern amenities like a coffee machine, flat-screen TV, and plush bedding.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, guests can expect seamless service. Start your day with a buffet breakfast, utilize the business center, then unwind at the bar in the evening.

Explore Taipei's Attractions
Located near Wufenpu Garment Wholesale Area and Raohe Street Night Market, and just a short distance from Taipei 101, Grand HiLai Taipei is the perfect base to explore the vibrant city. Book your luxurious stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 1364 reviews
Cleanliness: 9.14
Service: 10
Location: 9.61
Room Quality: 10
Amenities: 10
Value for Money: 9.65
Food and Beverage: 10
Overall Experience: 10
T
Ting-Yun • couple • tw
6
外觀很高級但是棉被枕頭有嚴重騷臭味的旅館
Pros:

位置很方便，餐廳飲食都很好吃，房間空間寬敞，感覺很新，是這幾年才剛整理好的飯店。

Cons:

棉被跟枕頭很臭，有種像動物很久沒洗澡的騷臭味，洗完澡上床才發現，整晚睡覺都聞到這個味道，非常噁心。另外可能因為颱風天風很大倒灌，房間冷氣靠窗側的出風口自入住期間一直不時有很大的「卡卡」聲音，非常吵沒辦法安心睡覺，後來注意到電梯間的空調也有類似的聲音。

2026-07-11 • via Nuitee
M
Mitsushi • solo_traveller • jp
10
2026-07-11 • via Nuitee
C
CHIA LING • solo_traveller • tw
8
Pros:

設備新穎，服務很好，浴缸超大超舒適，早餐的自助餐好吃。

2026-07-10 • via Nuitee
S
Shane • couple • tw
9
2026-07-09 • via Nuitee
C
carmina • couple • tw
10
2026-07-08 • via Nuitee
Y
YASUYO • couple • jp
10
2026-07-08 • via Nuitee
K
kuanyu • family_with_children • tw
10
2026-07-08 • via Nuitee
C
Chichen • couple • tw
10
2026-07-06 • via Nuitee
H
HUAIJOU • solo_traveller • tw
9
2026-07-06 • via Nuitee
Y
yunzhao • solo_traveller • tw
7
2026-07-05 • via Nuitee
S
Sonia • solo_traveller • tw
10
A great hotel to return to in Taipei
Pros:

The comfort of the room, cleanliness and facilities.

Cons:

The receptionist was never friendly

2026-07-04 • via Nuitee
M
Mei Hui • extended_group • tw
8
Pros:

五樓的露臺教堂與泳池，夜間在燈光的點綴下非常美麗!
這次安排時間使用了三溫暖，泳池等設備 (工作人員非常盡心)
三溫暖設備乾淨整潔，游泳池有分區域這樣劃分可以讓游泳運動的大人可以安心放開，玩水的小朋友也可以在合適的區域開心玩耍，這次安排的房間在比較高的樓層，視野很好

Cons:

早餐我們 享用了 二樓的島嶼餐廳，是這次行程中最期待的，基本上餐廳很貼心 會把分量做小 這樣大家就可品嘗多一些項目，估計是我們 九點才到，比較晚了 所以菜盤擺設比較亂!
還有美式咖啡裡面已經沒有咖啡了!其實可以撤了，不然客人走一趟路去拿，結果拿不到會感覺有點可惜，下次知道要儘早去享用

2026-07-04 • via Nuitee
H
Hannah • couple • tw
9
Luxury Stay
Pros:

This is our second stay at HiLai, and we loved it just as much as the first time. The property is new and clean. The staff are professional and helpful. The buffet is fantastic with Western and Asian options that are replenished regularly and kept fresh. Our favorite feature is the perfectly heated pool that is immaculate and excellent for both swimming laps and leisure. No swim cap required!!

Cons:

We don’t love the location in Nangang but LaLaPort offers a variety of dining and shopping options. It’s also conveniently located near the Nangang HSR that makes it easy to get around the island.

2026-07-01 • via Nuitee
L
Lucia • couple • sk
10
Pros:

Great place😁

Cons:

Just deposit

2026-07-01 • via Nuitee
R
Romelyn april • solo_traveller • ph
9
2026-07-01 • via Nuitee
W
Wira • couple • tw
10
2026-06-30 • via Nuitee
思伶 • couple • tw
10
2026-06-30 • via Nuitee
家蓁 • couple • tw
10
2026-06-29 • via Nuitee
念生 • solo_traveller • tw
9
2026-06-28 • via Nuitee
姿蓉 • couple • tw
9
2026-06-28 • via Nuitee