Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Excellent amenities
Delicious breakfast
Cons:
Check-in process can be slow
Cleanliness issues
Poor elevator experience

Categories

Cleanliness
9.14
Mentioned as not clean enough with some complaints about odors.
Service
10
Service staff were described as professional and attentive, though there were minor issues with the arrival experience.
Location
9.61
Convenient for the metro but a bit far from the city center.
Room Quality
10
Rooms were spacious, modern, and comfortable with a good view.
Amenities
10
Facilities like the gym and breakfast received positive comments.
Value for Money
9.65
Generally considered good value, although some felt it didn't meet expectations for the price.
Food and Beverage
10
Breakfast praised as rich and satisfying.
Overall Experience
10
Overall experience positively rated with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:56

Property Description

Luxurious 5-Star Stay in Taipei

City Views and Relaxing Amenities
Indulge in city views from every room at Grand HiLai Taipei, where guests can unwind in a hot tub and enjoy modern amenities like a coffee machine, flat-screen TV, and plush bedding.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, guests can expect seamless service. Start your day with a buffet breakfast, utilize the business center, then unwind at the bar in the evening.

Explore Taipei's Attractions
Located near Wufenpu Garment Wholesale Area and Raohe Street Night Market, and just a short distance from Taipei 101, Grand HiLai Taipei is the perfect base to explore the vibrant city. Book your luxurious stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 1120 reviews
Cleanliness: 9.14
Service: 10
Location: 9.61
Room Quality: 10
Amenities: 10
Value for Money: 9.65
Food and Beverage: 10
Overall Experience: 10
W
Wei-Chang solo_traveller tw
10
2026-02-28 via Nuitee
芳諭 couple tw
9
2026-02-27 via Nuitee
婷葦 family_with_children tw
10
希望下次再來住宿
Pros:

很喜歡❤️服務超讚👍🏻

Cons:

2026-02-27 via Nuitee
舜汶 couple tw
9
2026-02-27 via Nuitee
C
CHONGRUI couple tw
9
春節入住體驗很棒!感謝貼心升等舒適套房,還贈送可愛的馬年小馬及米果禮盒,年味十足!!
Pros:

2026年春節入住,感謝飯店的貼心款待!很喜歡您們準備的馬年小馬擺飾和米果禮盒,充滿年味又可愛。特別感謝當天因我們深夜入住,免費升等至超級舒服的套房,實在太驚喜了!房間淋浴水力強且水溫穩定,樓下停車場寬敞明亮。泳池與SPA中規中矩。早餐選擇豐富,若能增添一些特色料理會更完美。整體體驗很棒,期待下次再訪!

2026-02-26 via Nuitee
尉慈 solo_traveller tw
10
很幸運被升等、工作人員態度親切
Pros:

很幸運被升等豪華套房
工作人員態度親切

2026-02-26 via Nuitee
S
Ssu-hsien family_with_children tw
10
2026-02-26 via Nuitee
Y
Yung-Chin couple au
9
2026-02-24 via Nuitee
J
James couple gb
6
Pros:

The room

Cons:

Staff breakfast location

2026-02-24 via Nuitee
慧華 couple tw
9
2026-02-24 via Nuitee
H
Hung yu couple tw
10
Pros:

升級房間 ❤️

2026-02-24 via Nuitee
宛蓉 couple tw
10
2026-02-23 via Nuitee
M
Monica family_with_children us
9
2026-02-23 via Nuitee
W
WEN CHEN solo_traveller tw
10
2026-02-23 via Nuitee
S
SHIHCHING solo_traveller tw
5
Pros:

床很好睡,門口迎賓比check in櫃檯親切,健身房24小時

Cons:

床邊縫隙地毯居然可以用拖鞋滑出一塊不知道前幾個房客掉多久的飛機餅乾(非飯店提供,且我也沒有自備),超噁,島語早餐澱粉類居多,不像中餐晚餐提供那樣大氣,歐姆蛋主廚製作,但份量很小,不像其他飯店一樣大方

2026-02-23 via Nuitee
C
Chuanli family_with_children tw
10
交通便捷、客房新且乾淨、木質地板加分、床和枕頭舒適
Pros:

乾淨

Cons:

2026-02-22 via Nuitee
郁媛 couple tw
10
2026-02-22 via Nuitee
B
Brooks couple us
10
Thank you for making our Valentine’s Day so special!
Pros:

We loved the room, the accommodations, the restaurant and the service. So so thankful they were able to decorate the room the way we wanted.

Cons:

Nothing comes to mind!

2026-02-22 via Nuitee
S
Shu chen couple tw
8
2026-02-22 via Nuitee
Y
Yung Chi couple tw
8
2026-02-22 via Nuitee