Hotel Puerta de Oro

Hotels
7.8 (2293 reviews)
Carrera 48 Numero 70-136 , Barranquilla , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Attentive and helpful staff
Good value for money (for many guests)
Quiet / tranquil environment
Comfortable/adequate rooms (for short stays)
Organized and friendly service
Cons:
Poor cleanliness in places (stained towels, bathroom odors)
Breakfast basic / lacks variety
Hard or old mattresses
Pool/jacuzzi cleanliness and temperature issues
Old/dated room fixtures and non-working TVs
Occasional noise at night
Towel shortages / not changed regularly
Hidden/extra charges reported by one guest

Categories

Cleanliness
6.2
Multiple reviews mention poor room cleaning: stained/rough towels, unclean bathroom odors, and a not-very-clean pool; cleanliness is a clear weak point.
Service
9.5
Staff repeatedly praised as attentive, helpful and respectful; front desk helped with late check-in and payment issues — service is a strong positive.
Location
9.5
Location is frequently highlighted positively (close to stadium, clinic, 'near everything'); location is a major strength.
Room Quality
6.5
Rooms show mixed to negative comments: very hard or old mattresses, some furniture/TV issues, small bathrooms and occasional bad smells.
Amenities
6.9
Amenities receive mixed feedback: pool/jacuzzi cleanliness and temperature issues, unreliable TVs and occasional Wi‑Fi problems; some organization praised but amenities need upkeep.
Value for Money
8.3
Several guests mention good cost-benefit and recommend the hotel; a few note that quality doesn't always match price or mention unexpected charges.
Food and Beverage
6.5
Breakfast is a recurring complaint (basic, little variety, low quality for longer stays), though a few reviews found the breakfast acceptable.
Overall Experience
9
Overall guests consider the hotel pleasant and recommendable for location and service despite shortcomings in cleanliness, breakfast and some room issues; generally a positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 21:12

Property Description

Luxurious Amenities
Hotel Puerta de Oro offers an outdoor swimming pool and free Wi-Fi, ensuring guests can relax and stay connected during their stay. The air-conditioned rooms with satellite TV provide a comfortable retreat, with some rooms boasting private balconies overlooking the pool.

Delicious Dining Options
Start your day with a full breakfast of tropical fruits and Colombian coffee at Prado, and savor regional dishes at the on-site restaurant. For convenience, room service is also available for guests looking to dine in the comfort of their rooms.

Convenient Location
Located just a 5-minute walk from Tierra Santa Mall, Hotel Puerta de Oro provides easy access to shopping and entertainment. Explore the nearby Sabanilla and Salgar Beaches, or catch a flight easily from Ernesto Cortissoz Airport, only 11 km away.

Experience comfort, convenience, and relaxation at Hotel Puerta de Oro. Book your stay now!

Important information:

The cardholder must present the same credit card with which the reservation was made when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for COP 50,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2293 reviews
Cleanliness: 6.2
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 6.9
Value for Money: 8.3
Food and Beverage: 6.5
Overall Experience: 9
D
D¡m¡lo1986 • solo_traveller • co
9
Pros:

Excelente ubicación, bonitas instalaciones, habitación amplia y cómoda.

2026-08-07 • via Nuitee
S
Santiago Caro • solo_traveller • co
7
Pros:

La ubicación estaba en un buen lugar de barranquilla, muy central.

Cons:

El desayuno que ofrecían no era lo esperado, nos dieron papaya vieja y alitas de pollo. La habitación que nos dieron al principio no era como la foto del hospedaje y tampoco servía el TV. Posteriormente nos cambiaron la habitación y en la ducha no le servía el desagüe. La piscina tampoco estaba en funcionamiento

2026-08-07 • via Nuitee
O
Olga • couple • co
9
excelente
2026-08-06 • via Nuitee
F
Felizzola Díaz • couple • co
7
2026-08-06 • via Nuitee
W
wendy • couple • co
9
2026-08-05 • via Nuitee
I
Iván • solo_traveller • ar
7
Pros:

que la habitanción daba para el lado opuesto a la calle que estaban arreglando y no se escuchaba tanto el ruido

Cons:

el hotel se quedo sin internet por varios dias, esto es muy malo... nunca lo solucionaron, y por otro lado no habia ningun aviso de que la calle estaba siendo arreglada, por lo que no puede llegar ningun hasta la puerta dle hotel y el ruido es tremendo a toda hora

2026-08-05 • via Nuitee
L
Luzary • couple • co
9
2026-08-04 • via Nuitee
M
Medina • solo_traveller • co
10
Excelente opción
Pros:

Trato y ubicación

Cons:

Nada

2026-08-04 • via Nuitee
A
Andrés Villegas • solo_traveller • co
7
2026-08-04 • via Nuitee
M
Marvalyn • solo_traveller • nz
7
2026-08-04 • via Nuitee
B
Bolaño Manjarres • solo_traveller • co
8
Bueno pero...
Pros:

La atención del personal en general.

Cons:

Las habitaciones la limpian utilizando varsol a gran cantidad, dejando el olor por todos sus pasillos y habitaciones, lo que para algunas personas es desgaradable como para mí que soy alérgico. Tuve una crisis de tos y mi garganta me quedó ardiendo.

2026-08-03 • via Nuitee
E
Elena • solo_traveller • co
8
2026-08-03 • via Nuitee
D
Daniela • couple • co
9
2026-08-02 • via Nuitee
M
Matar • solo_traveller • co
9
2026-08-02 • via Nuitee
K
Kattia Regina • family_with_children • co
8
Agradable
Pros:

La atención, decoración, limpieza

Cons:

El desayuno fue siempre el mismo

2026-08-02 • via Nuitee
M
Maria Angelica • family_with_children • co
8
En general bien
Pros:

El desayuno muy poquito.
Engañan al cliente con una rebanada de queso
Algo demorado

Cons:

La entrada al paqueadero.Muy lejos,sola y oscura

2026-08-02 • via Nuitee
L
Leandro • solo_traveller • ar
10
Excelente ubicación, lo recomiendo
Pros:

Ubicación excelente, personal super amable/colaborador. Volvería, lo recomiendo

Cons:

El desayuno correcto - con lo justo - igual uno no va a un hotel /destino por el desayuno. Como para poner algo.

2026-07-24 • via Nuitee
Y
Yorelis • extended_group • co
9
2026-07-21 • via Nuitee
A
Anderson Miguel • solo_traveller • co
8
2026-07-21 • via Nuitee
L
Lauren Jimenez • solo_traveller • co
10
Pros:

El desayuno

Cons:

Todo me gusto

2026-07-21 • via Nuitee