Smy Santorini Suites & Villas

Hotels
7.8 (97 reviews)
Eparchiaki Odos Pirgou Kallistis - Profiti Ilia , Pirgos , gr

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Poor cleanliness
Inadequate breakfast options
Room maintenance issues

Categories

Cleanliness
5.94
Several mentions of dirtiness and unclean facilities in reviews.
Service
9.41
Staff are described as very polite and helpful.
Location
9.95
Location praised as very nice with wonderful views.
Room Quality
7.4
Rooms were noted to need refurbishment and maintenance.
Amenities
7.93
Amenities are lacking in quality but available.
Value for Money
6.89
Noted poor value for the price paid compared to the service provided.
Food and Beverage
5.94
Breakfast and dining options were insufficient and not well received.
Overall Experience
8.91
Overall experience influenced by location and service, despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:14

Property Description

Luxurious Accommodation
Indulge in a stay at Smy Santorini Suites & Villas, offering 4-star accommodation with modern amenities. Each room features air conditioning, a flat-screen TV, and a private terrace with stunning sea views.

Relax by the Pool
Unwind by the outdoor swimming pool or enjoy pool views from selected rooms with balconies. With free WiFi throughout the property, you can stay connected while basking in the sun.

Convenient Location
Located just 5 km from Santorini Port and 4 km from Santorini International Airport, exploring the island is easy. Visit nearby attractions like the Archaeological Museum of Thera and Ancient Thera during your stay.

Experience luxury and convenience at Smy Santorini Suites & Villas. Book now for an unforgettable getaway.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 97 reviews
Cleanliness: 5.94
Service: 9.41
Location: 9.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 6.89
Food and Beverage: 5.94
Overall Experience: 8.91
S
Sergio couple it
7
Pros:

La posizione dell'hotel davvero strategica, sei vicino a tutto ed è davvero comoda, la vista su tramonto impeccabile il servizio di noleggio auto/motorini/quad davvero comoda e funzionale.

Cons:

Per quanto riguarda la pulizia delle stanze un bel tasto dolente, la prima notte quando siamo rientrati in camera abbiamo trovato un invasione si mosche volenti in tutto il bagno, abbiamo fatto presente il problema allo staff che in tempi non troppo celeri si è procurato uno spray che abbiamo dovuto (NOI) spruzzare in tutto il bagno.
Lo spray ha funzionato perchè le mosche sono morte nel giro di qualche secondo, il problema è che poi nessuno ha avuto la premuta di venire a pulire il cimitero di mosche che avevamo in bagno, o almeno di procurarci una scopa per pulire.
comunque il problema si è ripresentato la sera seguente, ma abbiamo intuito che con la luce del bagno costantemente accesa le mosche non arrivavano, dunque se non volete un invasione di mosche dovete tenere H24 la luce del bagno accesa... un grande spreco di energia ma inevitabile.

2026-01-19 via Nuitee
S
Sofia couple gr
10
2025-10-27 via Nuitee
L
Loïs extended_group ch
9
2025-10-15 via Nuitee
V
Valerie couple fr
5
2025-10-07 via Nuitee
O
Oscar
10
Pros:

Good

2025-10-07 via Nuitee
Αναστασία couple gr
4
Pros:

Πολυ ωραια η τοποθεσια του ξενοδοχειου.Πολυ ευγενικο προσωπικο.Ωστοσο μη επαρκες καθαρα δωματια.

Cons:

Δεν ειχε επαρκες πρωινο και ημιδιατροφη συμφωνα με το ποσο αστερων δηλωνουν οτι ειναι με αποτελεσμα να φαμε 2 μερες πρωινο και 1 μερα ημιδιατροφη ενω ειχαμε πληρωσει ημιδιατροφη καθως δεν τρωγοταν το μενου.Αλλα υπηρξε απιστευτη βρωμια στο δωματιο.Πετσετες με λεκεδες μπανιο χαλασμενο που απο τα πλακακια εβγαινε νερο.Τοιχοι με σημαδια και αραχνες.Δυστυχως ενω ειναι ενα πολυ ωραιο ξενοδοχειο και το προσωπικο πολυ ευγενικο ιδιαιτερα στην ρεσεψιον πρεπει να σκεφτει σοβαρα ο ιδιοκτητης τι προσωπικο πληρωνει ειδικα για την καθαριοτητα του ξενοδοχειου.Στην τραπεζαρια τα τζαμια ηταν θαμπα σαν να μην ειχαν καθαριστει για μηνες.Επισης στο δωματιο τα πορτατιφ των κομοδινων ηταν καμενα οπως και η πορτα του δωματιου η οποια ηταν ξυλινη ξεφλουδισμενη απο παντου.Καλο ειναι να ληφθουν υποψην τα σχολια προς βελτιωση διοτι αν θελει να εχει δουλεια το συγκεκριμενο καταλυμα θα πρεπει να παρεχει και υπηρεσιες για 4 αστερων.Περιμεναμε υπομονετικα απλα να φυγουμε και επιλεξαμε να μην παραπονεθουμε για τα αυτονοητα.

2025-10-06 via Nuitee
V
Valerie couple fr
5
2025-10-04 via Nuitee
D
Dean family_with_children gb
6
Nice area , super view . Bar is very expensive . Villa needed a refurb asap
Pros:

Location and view was wonderful !

Cons:

The villa really needs a revamp . The bathroom flooded every night as no shower curtain . Sofa that my son had to sleep on was dirty ! With a very old blanket as the only cover !! Outside the beanbag chair had split and little bits from inside was everywhere ! Not enough chairs as it was sold for 5 adults . We asked and they said no more were available ? This villa isn’t appropriate for 5 The pool area the cushions were filthy too and you couldn’t use it .

2025-10-03 via Nuitee
B
Bartoli karine couple fr
7
Pros:

L emplacement de l hôtel, la piscine est très bien ,la vue de la terrasse d ela chambre avec coucher de soleil en face ,le personnel est sympa.on peut se rendre a pied a pygos pour manger le soir.on peut y trouver de supers restos notamment le pyrgos ou le penelop's.

Cons:

La salle de bain un peu vétuste, et le petit déjeuner très pauvre.

2025-09-30 via Nuitee
M
Maiorca couple it
7
2025-09-20 via Nuitee
S
Solène couple fr
8
2025-09-20 via Nuitee
B
Bostan extended_group ro
6
2025-09-18 via Nuitee
A
abdoul couple fr
10
Magnifique
Pros:

Tout

Cons:

Rien

2025-09-17 via Nuitee
T
Traveler04998424416 Couples gb
8
Lovely & Luxurious Stay with a Few Disappointments
Pros:

We had a wonderful time at this hotel. The property itself is luxurious, spotless, and very well maintained. The service was excellent, and the staff were always warm, welcoming, and eager to help. One of the highlights was getting our own private pool, as well as a spacious two-story room — a real treat that made our stay feel extra special.

That said, there are a few things to keep in mind when booking. Some of the amenities advertised didn’t work or weren’t available in our room. For example, the safe, TV, the phone, and bath weren’t functional, and despite the welcome notes and website description, there was no hairdryer provided.

Breakfast was enjoyable, but it was exactly the same every single day. This wouldn’t have been an issue for a shorter stay, but being here for 10 days it became a bit repetitive.

Overall, the comfort, cleanliness, and exceptional service outweighed these issues, but I’d recommend double-checking with the hotel if certain amenities are important to you

2025-09-16 via Tripadvisor
A
abdoul couple fr
10
2025-09-16 via Nuitee
A
Alexandre couple ch
6
C'est bien mais vaut pas 4 étoiles
Pros:

Le personnel très accueillant et à l'écoute.
Le petit déjeuner fait l'affaire, sucré et salé pour tout les goût globalement.
La vue est le MEILLEUR point de l'établissement, en plus de l'emplacement que personnellement je trouve génial, au milieu de l'île donc utile pour atteindre plusieurs villes en voiture rapidement.
la piscine est très jolie.
La piscine privative est sympa, très belle vue, juste pas chauffée, mais bon ça passe.
le restaurant est un pur délice, j'ai trouvé super bon.
Les madames qui nettoient les chambres

Cons:

J'ai déjà vue d'autres commentaires en parler et je vais malheureusement appuyer leurs propos...

Les fourmis dans notre chambre? Alors là c'est pas excusable..
Des fourmis dans la salle de bains chaque jour + dans la chambre...

Le monsieur qui s'occupe de la piscine privative arrive effectivement sans prévenir sur notre terrasse? Passant de piscine en piscine. Ne soyez donc pas effrayer de voir un inconnu débarquer sur votre terrasse en 1 seconde.
Et ne vous baladez pas à poil dans votre chambre porte ouverte mdr.

Il est indiqué bain à massage hydrolique, bah simplement oui la baignoire peut le faire, il y a en effet les troues à remoues, mais rien pour prendre un bain? Vous ne pouvez pas boucher la baignoire.. ?

La lumière du jour traverse hyper facilement les rideaux, donc soyez pas sensible. Moi ça m'a réveillé des le levée du soleil

L'éclairage dans la chambre pas top

pas de linge à disposition dans notre chambre à notre arrivée, obligé d'aller à l'accueil en prendre.

2025-09-13 via Nuitee
C
Claudeth couple at
7
2025-09-12 via Nuitee
J
Jessica extended_group it
10
2025-09-10 via Nuitee
R
Rene family_with_children nl
9
Pros:

De ligging en het personeel.

Cons:

Ontbijt was ok maar weinig keuze.

2025-09-10 via Nuitee
M
Melissa couple us
9
Beautiful scene, perfect private pool & sunsets
Pros:

Clean, welcoming, loved our personal pool, super easy to get around

Cons:

1. The bed was upstairs in a loft that the AC didn’t point towards so we have to make our living really cold to almost feel comfortable in the bedroom. 2. The parking was almost always full. We were able to park a little down on the road but it wasn’t preferred

2025-09-09 via Nuitee