Citadines Danube Vienna

Hotels
Citadines
9.6 (3983 reviews)
7 Doktor-Adolf-Schärf-Platz , Vienna , at

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness in some areas
Overcrowded breakfast service

Categories

Cleanliness
8.9
Some reviews cite unpleasant odors in the room, affecting cleanliness.
Service
9.9
Generally friendly staff, but noted issues with receptionist interactions.
Location
10
Great location close to transport and services.
Room Quality
9.9
Spacious rooms with modern amenities.
Amenities
9.9
Facilities such as 24-hour coffee and water availability are appreciated.
Value for Money
9.4
Conditionally positive based on overall comfort vs expectations.
Food and Beverage
8.9
Breakfast service criticized for being overcrowded and lacking oversight.
Overall Experience
9.9
Despite some setbacks, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:04

Property Description

Luxurious Amenities and Sustainable Living
Citadines Danube Vienna offers a sustainable aparthotel experience in the heart of Vienna, with air-conditioned units, fully equipped kitchens, and complimentary WiFi.

Delicious Dining Options
Guests can enjoy buffet and continental breakfast options every morning, featuring warm dishes, fresh pastries, and pancakes. Additionally, there is a cozy coffee shop and lounge on-site for a relaxing dining experience.

Convenient Location and Stunning Views
Located just 3.2 km from Austria Center Vienna, this aparthotel provides stunning views of the city. With Messe Wien and Vienna Prater nearby, guests can easily explore the vibrant surroundings. Book your stay at Citadines Danube Vienna for a memorable and sustainable experience.

Important information:

If you need cots, please contact the hotel directly. Cots are available upon request and must be confirmed in each case by the property.

If you require parking, please contact the hotel directly. Parking is available upon request only and must be confirmed in each case by the property.

Additional costs are not included in the total price and must be paid separately during your stay.

Final cleaning is included in the price. Daily cleaning can be ordered separately on-site for an additional charge. For stays of 6 nights, weekly cleaning is included.

When traveling with pets, please note that an extra charge of 15 Euro per pet, per night applies.
Parking is subject to availability due to limited spaces.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 3983 reviews
Cleanliness: 8.9
Service: 9.9
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
V
Victoria solo_traveller au
10
Fantastic accommodation
Pros:

Great size studio with fully equipped kitchenette. Comfortable bed, plenty of storage, functional with lots of workspace. Room was clean and beautifully decorated, and had a spacious modern bathroom. Great view from our 7th floor room. The facility has self service laundry operated and paid via app. Breakfast and lounge bar available. Lovely outdoor rooftop seating area. Free tea and coffee station in the main lobby is great. The hotel is right opposite Kagran U-Bahn station, and 10min ride from main attractions in Innere Stadt. There is a supermarket located under the hotel, and large Westfield shopping centre across the road. A fantastic accommodation - highly recommended!

Cons:

Clearer signage and lighting over escalator area to front of the hotel will be helpful, especially for customers new to the area and arriving at night.

2026-04-10 via Nuitee
L
Ljubica family_with_children rs
10
2026-04-09 via Nuitee
M
meixia couple nl
10
Geweldig
Pros:

De kamer was schoon en een fijne schone keuken

Cons:

Niets

2026-04-09 via Nuitee
I
Ivonne family_with_children de
7
Pros:

Die Lage direkt an der U-Bahn ist top. Beim Frühstück hat man einen super Blick auf die Stadt.

Cons:

Das System mit dem Fahrstuhl ist umständlich, manchmal wartet man 2 Minuten bis einer kommt. Das Frühstück ist ok, aber nicht sehr umfangreich. Alles Selbstbedienung, selbst das Abräumen vom Geschirr. Es werden nicht mal die Tische abgewischt, was besonders unhygienisch war.

2026-04-09 via Nuitee
R
Roberto Borraggine solo_traveller it
8
2026-04-08 via Nuitee
M
Merzo solo_traveller de
9
Sehr angenehmer Aufenthalt
Pros:

Ein sehr gut gelegenes Hotel mit einzelnen Apartments, die viel modernen Komfort und viel Platz bieten.
Nah am Hotel sind Sparmarkt, Restaurants und UBahn, sowie Straßenbahn. In der Nähe gibt es sogar ein Einkaufszentrum und Kino.
Ich habe das Fitnessstudio täglich genutzt und fand sowohl Ausblick, als auch Ausstattung (ein paar Geräte, Wasserspender und Handtücher) sehr angenehm, auf Privatsphäre wird geachtet.
Auch dem Frühstücksraum mangelt es nicht an Ausstattung (Büffett, Vollautomaten mit zusätzlichen Milchalternativen, bequeme Sitzgelegenheiten) und einen tollen Ausblick - unter anderem auch auf eine nette Dachterasse.
Das Zimmer war geräumig mit Tresor und sehr praktischen Lichtschaltern (ein Klick und alle Lichter aus). Doch dafür war die Temperatur perfekt.
Auch das Bett fand ich sehr angenehm, Stauraum gab es auch genügend. Die Küche habe ich nicht genutzt, doch da ist alles Notwendige vorhanden.
Auch im Bad gibt es nichts auszusetzen. An der Rezeption wurde mir bei der Anmeldung noch extra erwähnt, dass ich jederzeit nach Handtuchnachschub fragen kann. Generell war das Personal sehr höflich.

Cons:

Lediglich die Klima war mir einen Tick zu laut und auch der Nachbar war trotz Lärmdämmung nachts zu hören. Aber Hörschutz hat geregelt.
Und die Lichter im Bad (Spiegel) haben leicht geflackert.

2026-04-08 via Nuitee
U
Ulla solo_traveller at
9
2026-04-08 via Nuitee
H
Henry family_with_children at
1
Not able to check Inn
Pros:

Facility and the Location

Cons:

Not able to check Inn, With no explanation we were told that we have been looked and cannot honour our reservation in Last minute.
No Explanation , No nothing.refused to check us in in middle of the night.

2026-04-08 via Nuitee
R
Romana solo_traveller cz
10
2026-04-08 via Nuitee
F
Francesca family_with_children it
9
2026-04-07 via Nuitee
M
Michal couple sk
10
Perfect
Pros:

Výborná lokalita - blízko stanice metra, reštaurácií a nákupného centra

2026-04-07 via Nuitee
N
Nikola couple rs
10
Pros:

Everything

2026-04-07 via Nuitee
J
Jana family_with_children ch
10
2026-04-06 via Nuitee
A
Anne-Mari family_with_children fi
10
Pros:

Siistiä oli, sijainti tosi hyvä metron lähellä. Toisessa huoneessa kylpyamme, minikeittiöstä löytyi astiat, mikro ja astianpesukone. Toisessa huoneessa minijääkaappi, vedenkeitin ja kylpyhuoneessa suihku. Hyvät sängyt ja hiljainen alue.

Cons:

Pidin kaikesta.

2026-04-06 via Nuitee
M
Markota family_with_children at
10
2026-04-06 via Nuitee
A
Anna couple cz
9
Pros:

Eco friendly, calm, clean, very comfortable

2026-04-06 via Nuitee
T
Tomáš family_with_children cz
8
2026-04-06 via Nuitee
E
Emanuele family_with_children it
10
2026-04-06 via Nuitee
M
Martin family_with_children de
8
2026-04-06 via Nuitee
K
Kristy family_with_children ua
9
Pros:

The hotel room was very clean and neat. The bed was very comfortable. It was very nice that there was coffee machine in the lobby so the guests could use it anytime! Also there was even tge plant milk in cute small bags.

Cons:

I was not able to find the hotel at once. Navigator showed me the way then changed the route suddenly. So I did a few circles until I noticed the way upstairs! So, be attentive and use the stairs or escalator to get to the entrance of the hotel!
Another thing was that there was the strange closed door in the room. It was a little bit weird and uncomfortable.

2026-04-05 via Nuitee