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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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Heating
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Terrace
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Family rooms
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Hiking
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Lift / Elevator
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Horse riding
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Golf course
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Sauna
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Skiing
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Diving
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Spa/wellness center
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Ski storage
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Hammam
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Private parking
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Sun terrace
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Private check-in/check-out
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Parking garage
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Special diet menus - on request
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Water sport facilities on site
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Indoor pool
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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Security alarm
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation
The Gast House Zell am See offers a luxurious stay with well-equipped guest rooms featuring modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms. Some rooms even boast terraces and mountain views, ensuring a comfortable and scenic experience for guests.
Relaxation and Recreation
Guests can unwind and rejuvenate at the hotel's indoor pool, fitness centre, and sauna. Whether you prefer a refreshing swim, a workout session, or a relaxing sauna, The Gast House Zell am See provides the perfect facilities for relaxation and recreation during your stay.
Ideal Location for Outdoor Activities
Situated just a stone's throw away from Casino Zell am See and Zell am See Train Station, The Gast House Zell am See is the perfect base for outdoor enthusiasts. With ski storage available and activities like hiking, skiing, and cycling in the surrounding area, guests can make the most of their stay in beautiful Zell am See.
Book your stay at The Gast House Zell am See for a luxurious and memorable experience in Zell am See!
When booking [5] rooms or more, different policies and additional supplements may apply.
A cleaning service is not daily available.
A deposit may be required at the property.
Location
Guest Reviews
Lovely rooms, great breakfast, sauna and pool downstairs was fab
Moderní hotel přímo v Zell am See - kousek od centra. Hezké pokoje, super snídaně a v suterénu pěkné wellness. Karta Sommercard velkou výhodou - využili jsme ji naplno.
Železniční trať hned pod oknem, v chladném počasí to vůbec nevadí, přes zavřené okno neruší. Wellness zóna lehce stísněná a jen 1 ochlazovací sprcha je opravdu málo. Parkování nebylo možné v hotelu, bylo nám doporučeno parkování na modrých zónách, což je docela divočina. Naštěstí před vjezdem do města se dá parkovat zadarmo a není to daleko.
Bazén a hezký pokoj
Vše ok
The hotel was nice, with a wonderful location close to the lake.
What I didn’t like was the attitude of the female receptionist.
The next day, my son spoke to a young male receptionist who was wonderful polite, welcoming, and very helpful. He gave us passes that allowed us to enjoy activities for free. If we had received this information when we arrived, we could have made the most of our first day too.
Unfortunately, the female receptionist did not make us feel welcome. She even told my son, “Don’t forget your key. I don’t want you freezing to death outside.” Is that really an appropriate way to welcome guests?
As I could not find an option to reply directly to your response, I have edited my original review.
I am disappointed that you repeatedly blamed our experience on a language barrier. We all speak English very well. We have travelled extensively across Europe, including France and Germany, and have never experienced these communication difficulties at other hotels. We spoke to your receptionist in English, a widely used international language.
Your other receptionist was polite. He understood us perfectly, and we understood him without any difficulty. We communicated with him in exactly the same English we used with the lady. If our English was the problem, how were we able to communicate so easily with her colleague?
Your response also feels biased because you repeatedly question our English while overlooking your receptionist’s behaviour. When we gave the name Mohammad, she said she did not understand and abruptly demanded our passports. Mohammad is a familiar and widely recognised name around the world, so I find it difficult to accept your explanation that our English was the problem. Her dismissive tone and manner deserve to be addressed seriously, rather than explained away as a language barrier.
If your receptionist struggled to understand our English, that is something your hotel should address through appropriate staff training.
War ein Traum
Hat super geklappt
Ubytování kousek od centra s výhledem na jezero. Snídaně perfektní. Selfservis bar večer.
Zell am See již není co bývalo, ale za to hotel nemůže :)
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