Hotel Astral Vienna

Hotels
5.4 (2312 reviews)
8 Dampfgasse , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
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Review Highlights

Pros:
Nice location, close to the main station
Cons:
Limited parking
Expensive breakfast
No spa services
Dirty rooms
Rude staff
Lack of cleanliness
Poor room quality
Missing amenities
Overpriced for the value offered

Categories

Cleanliness
2.5
Multiple reviews mentioned dirty rooms, unclean bedding, mold in the bathroom, and unsatisfactory cleanliness standards.
Service
3.6
Guests experienced rude or unprofessional behavior from the staff, difficulties in communication, and a lack of responsiveness to complaints.
Location
6.7
The positive aspect of the location was highlighted by some guests, although noise disturbances were reported.
Room Quality
3.7
Issues with room conditions such as broken door locks, uncleaned rooms, and lack of basic amenities like toiletries and working facilities.
Amenities
3
Complaints about the lack of essential amenities such as toiletries, tea/coffee facilities, and a properly functioning elevator.
Value for Money
3.2
Several guests felt that the price paid did not align with the quality of services and facilities provided.
Food and Beverage
5
Mixed feedback on the food and beverage offerings; some guests found the breakfast and restaurant services satisfactory, while others criticized the limited options.
Overall Experience
2.8
Consistently disappointed guests shared negative experiences, with complaints about cleanliness, service quality, and overall value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 02:17

Property Description

Convenient Location
Hotel Astral Vienna is perfectly situated in the heart of Vienna's 10. Favoriten district, just a stone's throw away from major attractions like Vienna Main Railway Station, Belvedere Palace, and Museum of Military History.

Multilingual Staff and Guidance
Our dedicated team at Hotel Astral Vienna is fluent in both German and English, ensuring seamless communication and assistance throughout your stay. Feel free to approach our reception for any guidance or queries during your visit.

Modern Amenities
Enjoy the convenience of free WiFi throughout the hotel, and if you're arriving by car, take advantage of our private parking facilities for a hassle-free stay.

Experience the best of Vienna with us at Hotel Astral Vienna. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location