Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Nice amenities
Cons:
Poor room service
Unwelcoming reception
Limited breakfast options

Categories

Cleanliness
7.71
Room cleaning was reported as not up to scratch, with mugs not cleaned and insufficient storage.
Service
9.18
Some staff were helpful and friendly, but the reception staff was noted as unwelcoming.
Location
9.22
Perfect location, very convenient near metro station and city center.
Room Quality
8.17
Rooms are nicely furnished, but some guests reported small room sizes and limited amenities.
Amenities
8.7
Great rooftop bar and well-equipped rooms, though service at the bar was slow.
Value for Money
8.66
The breakfast options could have been more inclusive for the cost, impacting perceived value.
Food and Beverage
7.71
Breakfast was described as limited and food quality was noted as poor by some guests.
Overall Experience
8.68
Generally positive experiences but noted issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:07

Property Description

Luxurious Amenities
The Hoxton Vienna offers a seasonal outdoor pool and terrace for guests to relax and unwind after a day of exploring Vienna.

Convenient Location
Situated near top attractions such as Albertina Museum and Belvedere Palace, guests can easily immerse themselves in Vienna's rich culture.

Exceptional Service
The multilingual staff at The Hoxton Vienna are dedicated to providing excellent service and ensuring guests have a memorable stay in the city.

To experience luxury, convenience, and exceptional service in Vienna, book your stay at The Hoxton Vienna now.

Important information:

Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.5
Based on 3075 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
J
Joseph • couple • gb
4
Disappointing, I wouldn’t recommend this hotel to anyone, they are using the Hoxton name but this doesn’t carry the usua
Pros:

The lobby was nice

Cons:

The pool was closed and this wasn’t communicated to us, this was the only reason we booked to stay. The room was too small to function correctly, my wife bruised her foot walking to the bathroom on a bed drawer handle.

2026-08-22 • via Nuitee
Z
Zoi • couple • gr
6
Up to Hoxton standards in terms of design but not in terms of service and staff.
Pros:

Location and facilities were great!

Cons:

Staff could be nicer, more polite. Cleaning services were a miss. None of the three nights we stayed there were the rooms cleaned properly.

2026-08-22 • via Nuitee
A
Andrea • family_with_children • ar
8
2026-08-21 • via Nuitee
J
Jean • solo_traveller • us
10
Pros:

The staff, the rooftop and the fabulous breakfast . The room was comfortable and clean . The rooftop pool is beautiful.

2026-08-21 • via Nuitee
K
Konnia • solo_traveller • gr
9
2026-08-21 • via Nuitee
C
Carol • solo_traveller • gb
10
Would definitely stay here again
Pros:

Great location, great room, loved the terrace and pool

Cons:

Nothing

2026-08-21 • via Nuitee
T
Thomas • solo_traveller • fr
6
Dommage que le personnel puisse être si désagréable
Pros:

L’emplacement est parfait et le bâtiment a beaucoup de caractère. C’est confortable et propre.

Cons:

Le personnel d’accueil était très agréable mais le monsieur qui tient le bar pour le petit-déjeuner était vraiment très désagréable.

2026-08-20 • via Nuitee
L
Lynda • couple • gb
9
Cool place, great location, very comfortable room
Pros:

Cool place, great location for the main town, close to the train station, walkable to other areas

Cons:

We were overcharged at the bar

2026-08-20 • via Nuitee
I
Ioana • solo_traveller • ro
9
2026-08-20 • via Nuitee
M
Marie-Jeanne • couple • fr
10
Très bon séjour à recommander
Pros:

Tout, personnel a l’écoute et très sympathique, efficace.

2026-08-19 • via Nuitee
P
Pamela • couple • gb
8
Nice hotel in a good location
Pros:

Large, corporate style hotel in a great location - a few minutes walk to Stadtpark metro station but also walkable into the centre (Stehanplatz)
Stylishly decorated.
Comfortable bed, great shower and fridge. Good quality coffee bags provided in the room.
Great views from the rooftop bar

Cons:

Storage space for clothes is very limited
The room is not serviced daily and this has to be specifically requested
Breakfast is very expensive at €33 per person. However there is a Spar supermarket at the back of the hotel where you can purchase fruit, fruit juice, croissants etc.

2026-08-19 • via Nuitee
A
Ayhan • couple • de
9
Sehr angenehm
Pros:

Die Lage und die Einrichtung

Cons:

War mein Fehler , hätte nach frischen Handtüchern fragen müssen

2026-08-19 • via Nuitee
F
Fielder • couple • gb
9
2026-08-19 • via Nuitee
E
Esther • couple • be
9
Pros:

De centrale ligging, dichtbij het metrostation.
Het lekkere ontbijt en de kamer

Cons:

Het vroege sluitingstijd van de bar

2026-08-18 • via Nuitee
O
Olena • couple • ua
9
2026-08-18 • via Nuitee
R
Rudi J • couple • nl
8
Voor de rest een goed hotel.
Pros:

Te duur voor wat je krijgt, de kwaliteit was goed.
We kregen een ontbijtpakket omdat we vroeg vertrokken, dit bestond uit 1 flesje jus d'orange, 1 yoghurtje en 1 banaan, en dat voor € 36,00 best wel duur.

Cons:

De druk op de waterleiding, we zaten op de 1e verdieping en de regendouche was meer motregen,

2026-08-18 • via Nuitee
L
Lore • couple • be
8
Goed!
Pros:

Goede ligging, mooie locatie, vriendelijk personeel

Cons:

Jammer dat er weinig plaats was aan het zwembad

2026-08-17 • via Nuitee
E
Eva • family_with_children • ch
8
Pros:

zu teuer, wir haben ausserhalb gefrühstückt

Cons:

kaffeebar im zimmer

2026-08-17 • via Nuitee
T
thomas • couple • de
10
2026-08-17 • via Nuitee
S
Sjoerd • extended_group • nl
8
2026-08-17 • via Nuitee