Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Nice amenities
Cons:
Poor room service
Unwelcoming reception
Limited breakfast options

Categories

Cleanliness
7.71
Room cleaning was reported as not up to scratch, with mugs not cleaned and insufficient storage.
Service
9.18
Some staff were helpful and friendly, but the reception staff was noted as unwelcoming.
Location
9.22
Perfect location, very convenient near metro station and city center.
Room Quality
8.17
Rooms are nicely furnished, but some guests reported small room sizes and limited amenities.
Amenities
8.7
Great rooftop bar and well-equipped rooms, though service at the bar was slow.
Value for Money
8.66
The breakfast options could have been more inclusive for the cost, impacting perceived value.
Food and Beverage
7.71
Breakfast was described as limited and food quality was noted as poor by some guests.
Overall Experience
8.68
Generally positive experiences but noted issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:07

Property Description

Luxurious Amenities
The Hoxton Vienna offers a seasonal outdoor pool and terrace for guests to relax and unwind after a day of exploring Vienna.

Convenient Location
Situated near top attractions such as Albertina Museum and Belvedere Palace, guests can easily immerse themselves in Vienna's rich culture.

Exceptional Service
The multilingual staff at The Hoxton Vienna are dedicated to providing excellent service and ensuring guests have a memorable stay in the city.

To experience luxury, convenience, and exceptional service in Vienna, book your stay at The Hoxton Vienna now.

Important information:

Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 2978 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
E
Erika solo_traveller hu
9
2026-07-04 via Nuitee
E
ENRIQUE solo_traveller pe
4
Not satisfied
Pros:

Location

Cons:

TV, no amenities like food or drinks inside the frigobar, too small room

2026-07-03 via Nuitee
A
Alexander solo_traveller de
7
2026-07-03 via Nuitee
A
Alexandra couple de
9
Ein schöner Ausgangspunkt um Wien zu erkunden.
Pros:

Die Lage des Hotels ist perfekt um Wien zu erkunden.

Cons:

Das Servicepersonal im Gastrobereich ist sehr unaufmerksam.

2026-07-02 via Nuitee
P
Pål couple no
8
2026-07-01 via Nuitee
S
Steffen couple de
5
Ein schönes Hotel, aber mit Defiziten für die Wohlfühlatmosphäre.
Pros:

Zentrale Lage.

Cons:

Die Cocktails waren unangemessen teuer. Das Zimmer war mehr als klein. Frühstück war eher durchschnittlich.

2026-06-30 via Nuitee
E
Erwin solo_traveller de
7
Pros:

Sehr gute Lage zur UBahn und zur Innenstadt fußläufig.

Cons:

Dass ich nicht darauf hingewiesen wurde, dass der Zimmerservice nur auf Anforderung kommt. Auch Handtücher musste ich am 3. Tag anfragen und hab diese dann auch sofort bekommen. Ich habe volles Verständnis für diese Maßnahme, aber man muss es wissen. Als ich abgefahren bin, stand dann ein Hinweis in der Rezeption.
Und das Frühstück ist mit 33 € zu teuer.

2026-06-30 via Nuitee
K
Kerstin couple de
9
2026-06-30 via Nuitee
A
Alessandra family_with_children it
10
ottima posizione e un bellissimo hotel
Pros:

stanza

2026-06-29 via Nuitee
B
Bruno couple br
2
The room is very small, it’s not ok to normalize this kind of standard on that price. Terrible
2026-06-29 via Nuitee
G
Georg couple ch
6
2026-06-27 via Nuitee
H
Hans-Bodo couple de
6
Nie wieder
Cons:

Es gab nur dann frische Handtücher, wenn man diese angefordert hat, ansonsten gab es überhaupt keinen room service. Die Zimmer sind extrem klein. Für diesen Preis gibt es bessere Hotels!!

2026-06-27 via Nuitee
C
Catherine couple gb
10
2026-06-27 via Nuitee
A
Anna solo_traveller ua
9
2026-06-26 via Nuitee
D
David solo_traveller se
8
2026-06-25 via Nuitee
A
Andrea solo_traveller gb
9
Luxurious art deco hotel and great vibe
Pros:

Stayed in the shoebox room which was luxurious but definitely as the name describes. No desk but beautifully kitted out. Great AC and rooftop bar / dining area / pool.

Cons:

Bigger room. Breakfast is 32 euro if not part of the room package which is steep if you want something light

2026-06-24 via Nuitee
C
Christian extended_group at
7
Pros:

Lage und Roof top Pool - Restaurant im 8.Stock top - die Location, nicht das Service, das sind Chaoten

Cons:

Das Personal - sehen gar nichts rundherum - gehen mit einer Bestellung genau zu dem Tisch, wo es hingehört und schauen nicht rechts und links, wo noch 5 anbdere Tische im Zurückgehen etwas bestellen möchten - richtige Dilletanten, keine Fachpersonal aus der Gastronomie - das sieht man als Hotelmanager und gelernter Koch sofort, daß hier zwar eine chillige Grundstimmung unter den Mitarbeitern herrscht, aber der gebotene Service am Gast echt schlecht ist.

2026-06-23 via Nuitee
P
Pierre-Marie solo_traveller ch
4
Don’t get foul by the design, this is an average hotel, with average or below average offers
Pros:

Location

Cons:

Size of the room

2026-06-23 via Nuitee
M
Mattias couple se
7
2026-06-22 via Nuitee
L
Laurent solo_traveller hk
8
Good location and comfortable hotel, within walking distance to most monuments of Wien old town.
Pros:

Good location.
Efficient check-in and checkout.

Cons:

Nothing

2026-06-21 via Nuitee