Suites Machupicchu

Hotels
6.6 (44 reviews)
Calle Wiracocha 203 , Machu Picchu , pe

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout

Review Highlights

Pros:
Kind and helpful staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Difficult to find location

Categories

Cleanliness
5.11
Multiple reviews indicated issues with cleanliness, such as stained linens and an overall lack of maintenance.
Service
8.08
Staff is consistently described as kind and helpful, enhancing the guest experience.
Location
7.62
The location is praised for its accessibility to attractions, though some guests mentioned it can be hard to find.
Room Quality
5.57
Some rooms had functional issues and maintenance problems, affecting overall satisfaction.
Amenities
6.1
Amenities like showers and breakfast service were noted positively, but some standard offerings were missing.
Value for Money
6.56
Reviews indicate a fair price but emphasize issues that may detract from perceived value.
Food and Beverage
7.11
Breakfast options were generally well-received, contributing positively to guest experiences.
Overall Experience
6.68
Overall experience is affected by both positive and negative elements, balancing to a fair representation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:25

Property Description

Prime Location

Luxurious Amenities

Exceptional Service

To experience the charm and convenience of Machu Picchu, book your stay at Suites Machupicchu today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.6
Based on 44 reviews
Cleanliness: 5.11
Service: 8.08
Location: 7.62
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 7.11
Overall Experience: 6.68
D
Denise • extended_group • br
4
Decepção total
Pros:

A localização é muito boa!

Cons:

Surpreendentemente não foi o que havíamos lido no ano passado onde inúmeras pessoas recomendavam o local, falando sobre as acomodações e café da manhã de forma positiva.
Primeiro que ao chegar não havia recepção e ficamos ali por um bom tempo até que alguém aparecesse (portas todas abertas a quem quisesse adentrar). Recepcionista parecia ter vindo direto da cama e ficamos ao menos 30min até ela aceitar que de fato conseguimos a locação através do valor estipulado pelo booking.
Cômodos sujos, frios, incialmente sem sabonete e papel higiênico. Sempre que algo estava faltando era uma missão até achar a recepção. Aliás, o hotel estava nas mãos de 1 casal jovem e totalmente despreparado.
Um casal de amigos comentou sobre um forte cheiro vindo do ralo do banheiro e ao invés de acolhimento e tentar solucionar o caso, houve risadas e deboches.
Café da manhã? Comemos porque precisávamos.
Honestamente não recomendo mas se só tiver ele... fique em outra cidade.

2026-07-08 • via Nuitee
S
SHUHEI • solo_traveller • jp
5
If you think of it as a guesthouse, it's great in terms of space, bathtub, and helpful staff. If you think of it as
Pros:

Bathtub

Cons:

No A/C, Humid and cold,
The water heater's capacity is not enough to fill the bathtub.

2026-06-05 • via Nuitee
M
Martínez Dávalos • solo_traveller • pe
7
2026-05-28 • via Nuitee
V
Victor • family_with_children • us
10
Pros:

Amazing place

2026-05-26 • via Nuitee
A
Alan • solo_traveller • pe
5
2026-05-15 • via Nuitee
R
Rudy et Eugenie • family_with_children • fr
8
Pros:

Personnel adorable
Petit déjeuner
Nous à changé de chambre car la connexion était faible au dernièr étage
L emplacement

Cons:

Amélioration
- beaucoup d humidité (mais je pense que c est partout pareil avec un temps tropical )

2026-04-24 • via Nuitee
M
Mario A Cogua • extended_group • co
8
Pros:

La amplitud y la comodidad del apto.

Cons:

Instalaciones un poco descuidadas.

2026-04-14 • via Nuitee
D
DIEGO • extended_group • pe
10
Pros:

Me gustó la atención de Cris y en general todo muy bueno

Cons:

Todo me gusto

2026-03-14 • via Nuitee
D
dusso • extended_group • pe
10
2026-02-23 • via Nuitee
P
Phoenix • couple • au
9
2026-01-20 • via Nuitee
M
Maria • family_with_children • pe
10
I really enjoyed our stay, it was quiet and comfortable and the staff was very attentive.
Pros:

I really liked the location close to the river.

2026-01-19 • via Nuitee
E
Enrique Alberto • extended_group • co
10
Pros:

Todo muy bonitas y cómodas las habitaciones

2026-01-17 • via Nuitee
A
Aurelia Andrea • extended_group • ar
10
Pros:

Todo de primer nivel. Las habitaciones gigantes, las camas súper grandes y cómodas. El hidromasaje excelente

Cons:

Tal vez colocar un baño en una zona cercana al desayuno

2026-01-06 • via Nuitee
M
maria jose • family_with_children • cl
10
Perfecto. Nos habíamos quedado sin tren por el accidente y Manuel nos recibió Feliz
Pros:

Cerca de todo, muy limpio y el personal amable y preocupado! Nos encantó muchas gracias Manuel

2026-01-01 • via Nuitee
A
Anna • couple • it
8
Good value for money, amazing breakfast and staff
Pros:

Hot shower, super friendly staff and delicious and abundant breakfast

Cons:

A bit of noise at night but guess it’s normal everywhere

2025-12-09 • via Nuitee
C
Christian • couple • cl
5
No recomendable para personas de tercera edad.
Pros:

La atención el personal.

Cons:

Ubicación distanciada para personas de tercera edad.
El baño no tiene ventilación
No hay citófono de contacto con recepción
No hay tv. cable
No tiene ascensor a habitaciones en tercer piso.

2025-11-12 • via Nuitee
A
Adeline • couple • fr
8
Bien
Pros:

Le personnel très gentil, l emplacement bien, le petit déjeuner bon (oeuf) le chauffage dans la chambre, eau chaude, bonne literie

Cons:

Salle de bain (Odeur de moisi dans la salle de bain, rien pour etendre les serviettes, débit très faible du lavabo)
Rapport qualité/prix

2025-11-06 • via Nuitee
R
Rachelson • extended_group • ca
5
Pros:

Chambre telle que sur les photos lits confortables

Cons:

Nous sommes arrivées et on nous annonce qu'on doit trouver ailleurs car pas d'eau froide. Toilette ne fonctionne pas et on nous demande de ne pas utiliser l'eau chaude..nous avions pris cette chambre pour le bain tourbillon . L'employée très gentille a fait pour nous accommoder

2025-10-17 • via Nuitee
R
Rolandas • couple • lt
7
2025-10-17 • via Nuitee
D
Douglas • couple • us
10
Pros:

Very cozy and clean hotel. We really loved it and centrally located for walkin to all the attractions and restaurants

2025-10-17 • via Nuitee