NaturaLodge Machu Picchu

Hotels
Independent
9.4 (49 reviews)
Pasaje Huáscar, Machu Picchu, 08681 , Machu Picchu , PE

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
Free continental breakfast
Housekeeping on request

Review Highlights

Pros:
Great views
Friendly staff
Comfortable beds
Delicious breakfast
Cons:
Challenging access
Room servicing not automatic

Categories

Cleanliness
8.55
General sentiment indicates room cleanliness was satisfactory, but some guests noted issues with room servicing.
Service
9.99
The staff were frequently described as friendly and helpful, with a notable emphasis on their attentiveness.
Location
9.56
Location received positive feedback for its proximity to attractions, though access involved many stairs.
Room Quality
9.51
Reviews highlighted comfortable beds and well-maintained rooms, contributing positively to the stay.
Amenities
9.04
Amenities such as a rooftop dining area were well-received, but not heavily emphasized in reviews.
Value for Money
9.5
Considering the level of service and facilities, guests felt the stay was worthwhile given the pricing.
Food and Beverage
9.55
Breakfast was frequently praised, adding to the overall positive sentiment regarding food offerings.
Overall Experience
9.52
Most reviews indicated an overall excellent experience, with some minor issues that did not detract significantly from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:58

Property Description

Discover the perfect haven at NaturaLodge Machu Picchu, where comfort meets adventure in the heart of one of the world's most iconic destinations.

Unmatched Location
Just a stone's throw from the Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs, immerse yourself in the beauty and history of this breathtaking region.

Comfort and Connectivity
Enjoy complimentary wireless internet access in one of our 11 well-appointed guestrooms, each featuring flat-screen televisions and a workspace to stay productive during your visit.

Delightful Start to Your Day
Savor a complimentary continental breakfast served daily from 5:00 AM to 9:00 AM, setting the tone for your exciting explorations ahead.

Escape to tranquility and adventure - book your stay at NaturaLodge Machu Picchu today!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.4
Based on 49 reviews
Cleanliness: 8.55
Service: 9.99
Location: 9.56
Room Quality: 9.51
Amenities: 9.04
Value for Money: 9.5
Food and Beverage: 9.55
Overall Experience: 9.52
C
Carlos
10
Pros:

Café da manhã muito bom, quarto confortável, chuveiro muito bom, e localização excelente. Fora o atendimento que foi muito bom. Recomendo!

2025-10-11 via Nuitee
G
Ghighilan Alexandru
10
Pros:

Amazing place with great views

2025-10-11 via Nuitee
T
Tania partner
10
Pros:

La habitación limpia, el desayuno sano, innumerables lugares cercas para cenar o comprar. La joya de la corona: Maribel. Excelente anfitriona.

2025-10-02 via Nuitee
M
Manuel
4
Pros:

El acceso es muy complicado, hay que subir cerca de 70 escalas muy empinadas. No hacen aseo a la habitación salvo que se solicite.

2025-09-28 via Nuitee
K
Kara partner
10
Pros:

We finished our tour of Machu Picchu and our bus didn’t leave for hours so we booked this hotel to take a nap/relax. The room was not ready but the staff got it ready for us quickly. Great location, comfortable bed, an friendly staff.

2025-09-24 via Nuitee
M
Matthew
10
Pros:

I had an excellent stay at NaturaLodge. The staff were friendly, attentive, and always ready with helpful advice about the area. The showers were reliably hot and the Wi-Fi worked perfectly for getting work done on my laptop. I also loved the tucked away location with stunning rooftop views overlooking the town. I highly recommend this place to anyone visiting. It was a 10/10 experience!!

2025-09-22 via Nuitee
D
David
10
Pros:

Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.

2025-09-20 via Nuitee
C
Christopher
10
Pros:

The staff was very friendly and the breakfast was nice. In the context of how small and isolated Aguas Calientes is, this property is a solid choice and a great value.

2025-09-11 via Nuitee
P
Paula
10
Comfy!
Pros:

This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10

2025-09-04 via Nuitee
D
Devi partner
8
Pros:

Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops

2025-08-31 via Nuitee
J
Julio family
10
Pros:

La host fue tremenda, accesible, amable y muy buena gente. Estuvo muy atenta a nuestras necesidades y nos ayudo en todo. En la mañana tienes una vista increíble de las montañas y el poblado. Muy recomendado

2025-08-21 via Nuitee
E
Eric partner
8
Pros:

Beautiful view and quite affordable! Next to the main sqaure, nearby restaurants, activities, and local shops.

2025-08-01 via Nuitee
G
Gabe
10
Pros:

Gido was an awesome host and tour guide! Highly recommend this place. The views are great.

2025-07-26 via Nuitee
L
Laurencio partner
2
Pros:

Lo bueno: el personal es cariñoso y te guardan el equipaje.
Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.

2025-07-17 via Nuitee
H
Hannah
2
Pros:

Property is unresponsive

2025-07-09 via Nuitee
E
Elena
10
Pros:

Ggg

2025-06-28 via Nuitee
A
Aristides
10
Naturallodge Hotel Cusco
Pros:

Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.

2025-06-24 via Nuitee
Y
Yadira family
10
Pros:

The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.

2025-06-18 via Nuitee
A
Amaryllis
6
Pros:

Bien que les commentaires étaient positifs sur l'hébergement, je suis assez mitigée quant à mon expérience. Dès que je suis arrivée, il n'y avait personne à l'accueil et j'ai du attendre un 30-45 min avant qu'on me réponde via WhatsApp. J'ai pu déposer mon sac pour la journée, et au retour le soir pour le check-in, ma chambre est finalement dans l'hôtel d'à côté, soit le Gringo Bill's. L'hôtel est en colline donc tout est humide. Aussi, j'ai demandé s'il était possible d'avoir une boîte à lunch le lendemain car je souhaitais quitter vers 5h, et c'était non. On m'a dit qu'il serait possible toutefois de venir déjeuner à 4h45 soit 15 min avant l'heure habituelle - arrivée la le lendemain, on me refuse l'entrée. Déjà que j'ai du attendre pour pouvoir manger, j'ai dû aussi attendre pour que quelqu'un de l'accueil vienne ouvrir le luggage room. Je suis donc partie plus tard que prévue :( Malheureusement pas la plus belle expérience.

2025-06-08 via Nuitee
B
Benjamin
10
Pros:

The room was clean, the hotel was right off the main plaza, and the host was very helpful with my questions and in offering recommendations for my time here

2025-06-03 via Nuitee