Grand Serendib Hotel

Hotels
8.9 (2681 reviews)
#12, Mahamaya mawatha Kandy , Kandy , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Spacious rooms
Delicious breakfast
Cons:
Food quality issues
Pool area small

Categories

Cleanliness
8.73
Rooms were clean and well-maintained, but some comments mentioned slight odors.
Service
9.7
Staff were friendly, welcoming, and attentive throughout the stay.
Location
8.74
Good location with beautiful views, though some found it a bit remote.
Room Quality
9.19
Rooms were spacious and well-appointed with stunning views.
Amenities
8.72
Great amenities like the rooftop bar and breakfast offerings, though pool area was noted as a bit small.
Value for Money
8.68
Prices were reasonable considering the overall quality and experience.
Food and Beverage
8.23
Food quality was mixed; some reviewers mentioned it could improve, but breakfast was praised.
Overall Experience
9.2
Overall a very positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:18

Property Description

Luxurious Accommodations with Stunning Views

Unmatched Amenities
Experience the outdoor swimming pool, terrace, and attentive concierge service during your stay.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, catering to all dietary preferences.

Book your stay at Grand Serendib Hotel for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2681 reviews
Cleanliness: 8.73
Service: 9.7
Location: 8.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
S
Shazia extended_group ae
8
Nice view
Pros:

Good

2026-08-29 via Nuitee
M
Marie solo_traveller fr
10
Pros:

L'hôtel est d'un bon standing, avec de belles chambres avec vue, un tres bon petit déjeuner, un personnel aux petits soins, on recommande !

2026-08-28 via Nuitee
A
Ana couple es
10
Muy buena opción cerca del lago de Kandy
Pros:

El hotel está muy bien cuidado y decorado, y prestan mucha atención a los detalles. Muy buen desayuno y cena. Está en un entorno tranquilo y bonito pero muy cerquita del centro, se puede ir dando un paseo

2026-08-27 via Nuitee
A
Aaron couple es
10
2026-08-27 via Nuitee
S
Sihem family_with_children fr
8
Tres bon séjour!
Pros:

La chambre est spacieuse et , le lit était confortable.
Clim hyper fonctionnel.
Vue incroyable.
Mini bar apprécié dans la chambre.
Très bien décoré, identique au photo booking.
Piscine donnant une magnifique vue également.
C’était l’anniversaire de mon mari et ils ont eu une magnifique attention avec un très bon gâteau au chocolat !
Merci :)

Cons:

Tout était très bien

2026-08-26 via Nuitee
J
Jvan couple ch
7
Ok
Pros:

- gute Aussicht
- tolle Zimmer

Cons:

-Ticketangebot für den buddhistischen Umzug mit 76 USD deutlich zu teuer – vor Ort kostete es nur ca. 25 USD
* Personal teilweise wenig unterstützend
* Kaffee am Morgen muss zusätzlich bezahlt werden
* Frühstück eher durchschnittlich bis gut

2026-08-26 via Nuitee
S
sandrine couple fr
10
Vue imprenable sur Kandy et un excellent restaurant
Pros:

La chambre est très spacieuse avec une vue incroyable sur la ville de Kandy
Belle petite piscine à débordement
Le restaurant est très bon avec un excellent rapport prix
Le personnel du restaurant est très attentionné

Cons:

On entendait le bébé de la chambre d à côté pleurer et le soir et le matin on entendait beaucoup les tables et les chaises du restaurant ainsi que les bruits dans le couloir
D autre part, lorsque nous avons voulu ouvrir pleinement les rideaux, la tringle s est décrochée du plafond. Dans un premier temps, l hôtel a voulu nous facturer.
Attention la piscine n est pas chauffée
Lors de notre dîner nous avons dû changer de place car la chicha est autorisée dans le restaurant même dans la partie couverte

2026-08-25 via Nuitee
A
Aleksander solo_traveller us
10
2026-08-24 via Nuitee
C
Collins couple nz
10
Pros:

Clean and comfortable rooms. The most friendly staff. Fabulous breakfast. We loved our stay here while in Kandy. Definitely recommend!

2026-08-24 via Nuitee
J
Jose Luis couple es
10
Vistas increíbles
Pros:

Vistas increíbles

2026-08-24 via Nuitee
J
Jose Luis couple es
10
Vistas increíbles
Pros:

Vistas increíbles

2026-08-24 via Nuitee
C
Carola couple it
9
Pros:

Vista sulla città e camera spaziosa

2026-08-23 via Nuitee
H
Hugo couple fr
10
Pros:

Un hôtel de standing qui tient ses promesses

Cons:

Menu du restaurant propose peu d’options locales

2026-08-22 via Nuitee
L
Léonie couple fr
9
Pros:

Le personnel était super et très attentionné. Le restaurant sur le roof top est un vrai plus.

2026-08-18 via Nuitee
H
Harsha couple lk
10
2026-08-16 via Nuitee
M
Maria solo_traveller es
9
Buen hotel en Kandy
Pros:

La habitación era grande, espaciosa y cómoda. El diseño era bonito y el espacio estaba bien distribuido. Además, estaba muy limpia. El personal fue amable y atento.
El desayuno era bueno y el restaurante tenía una carta muy amplia.

Cons:

Se oía la música de recepción en la habitación, y entraba mucha luz por la mañana, afectando a nuestro descanso.
La ubicación es buena y está cerca de todo, pero se necesita tuk tuk o taxi para ir a otros puntos de la ciudad porque está en una colina y no es muy seguro andar por allí.

2026-08-14 via Nuitee
P
Piraboo solo_traveller fr
10
2026-08-14 via Nuitee
K
Kees family_with_children nl
7
2026-08-13 via Nuitee
F
Filippo extended_group it
9
Ottima struttura con vista spettacolare su Kandy, staff ottimo, peccato per la cena
Pros:

La vista, le camere e lo staff

Cons:

La cena, troppo costosa per la qualità offerta

2026-08-13 via Nuitee
R
Roshni couple gb
10
Wonderful hotel with great service
Pros:

Front desk, check-in manager was fantastic, he was very warm friendly and informative and even upgraded our room
Views were magical from the room and restaurants
Room very nicely decorated
Restaurant for breakfast and dinner was fantastic, small area but delicious and varied food, I was extremely impressed which is surprising because food in sri lanka overall had been fantatsic

Cons:

Room had some insects in the bathroom and there was a lot of grime on items on side tables that I cleaned myself with a wet wipe
We were on the top floor just below the bar which was lovely but meant we had chair moving noises whilst the rooftop bar/restaurant was open

2026-08-11 via Nuitee