Grand Serendib Hotel

Hotels
8.9 (2373 reviews)
#12, Mahamaya mawatha Kandy , Kandy , lk

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Spacious rooms
Delicious breakfast
Cons:
Food quality issues
Pool area small

Categories

Cleanliness
8.73
Rooms were clean and well-maintained, but some comments mentioned slight odors.
Service
9.7
Staff were friendly, welcoming, and attentive throughout the stay.
Location
8.74
Good location with beautiful views, though some found it a bit remote.
Room Quality
9.19
Rooms were spacious and well-appointed with stunning views.
Amenities
8.72
Great amenities like the rooftop bar and breakfast offerings, though pool area was noted as a bit small.
Value for Money
8.68
Prices were reasonable considering the overall quality and experience.
Food and Beverage
8.23
Food quality was mixed; some reviewers mentioned it could improve, but breakfast was praised.
Overall Experience
9.2
Overall a very positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:18

Property Description

Luxurious Accommodations with Stunning Views

Unmatched Amenities
Experience the outdoor swimming pool, terrace, and attentive concierge service during your stay.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, catering to all dietary preferences.

Book your stay at Grand Serendib Hotel for an unforgettable experience!

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 2373 reviews
Cleanliness: 8.73
Service: 9.7
Location: 8.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
C
Caroline extended_group ch
8
Der Taxifahrer Danuka war super, hervorragend!
Pros:

Es war eine sehr tolle aussicht und das Personal war sehr liebenswert.

Cons:

Es könnte ein bisschen gepflegter sein

2026-02-15 via Nuitee
G
Georgie couple gb
9
2026-02-14 via Nuitee
T
Travels solo_traveller lk
10
2026-02-14 via Nuitee
C
Ceeri couple gb
9
Great hotel overlooking Kandy
Pros:

Great views & friendly, helpful staff. We stayed half board which was convenient as the hotel is a half hour walk from Kandy centre & food was great.

2026-02-13 via Nuitee
R
ray couple gb
8
Pros:

City centre but great views and wildlife

2026-02-13 via Nuitee
S
Sophie couple gb
7
Probably just unlucky with the room location and visit of the Cricket team so marred our visit.
Pros:

Fantastic view from our balcony.

Staff were helpful / friendly

Cons:

Our room was at the top of the stairs and over the Kitchen so very noisy. I'm sure other rooms would not have this problem. It was compounded by the Sri Lanken National Cricket team came to the Hotel so we were unable to go to the rooftop bar. It seemed that they took precedence / priority.

2026-02-11 via Nuitee
B
Beverly couple lk
9
Luxury experience
Pros:

Beautiful property above Kandy town, commanding amazing views, fabulous food, exceptional service and a gorgeous sky lounge bar and bistro.

Cons:

Photos of the pool were misleading, it was very small, almost permanently in the shade with only space for 4 sun beds. This was disappointing…
Fortunately we had a super large balcony with a sun bed and seating, and some sunshine.

2026-01-31 via Nuitee
J
James solo_traveller gb
10
Fabulous place to stay
Pros:

Beautiful property in the hills above Kandy with stunning views. Spotlessly clean rooms and charming and helpful staff. Dinner and breakfast buffet was excellent. Recommended.

Cons:

Everything was excellent

2026-01-31 via Nuitee
H
Humphrey couple gb
9
Pros:

The staff were very welcoming and helpful

Cons:

The mood music in the restaurant, started very early and was a bit rubbish

2026-01-31 via Nuitee
C
Chris couple au
10
Totally great hotel with views and facilities that are an oasis in a busy city
Pros:

The setting and view was spectacular. We loved being in the pool and viewing the city and lake below. Drinks on the bar overlooking the city and lake in the fresh air with saxaphone playing relaxing music was awesome. Rooms and staff were fabulous. Even had a balcony

Cons:

Not a problem but just to be aware. Roads in Kandy can get congested at certain times especially school pick up. It’s good to time your trips to the hotel with this in mind

2026-01-30 via Nuitee
K
kenneth couple gb
10
Nice hotel with great facilities and a nice breakfast
Pros:

The sky bar was good

Cons:

All was good

2026-01-30 via Nuitee
C
Christina couple gb
9
2026-01-29 via Nuitee
O
owen couple gb
7
2026-01-29 via Nuitee
A
Anne solo_traveller fr
10
Pros:

J'ai passé un super séjour : le personnel était aux petits soins et tous très gentils, la nourriture très bonne et la chambre avec sa vue était superbe.

2026-01-28 via Nuitee
R
Robert solo_traveller ch
9
2026-01-28 via Nuitee
M
Mudhar couple ae
7
It can be better
Pros:

Location and view
Clean and comfortable

Cons:

Restaurant and food
No facilities (the pool is very small and no any other facilities)

2026-01-28 via Nuitee
K
Knud couple dk
8
Lille hotel med fabelagtig udsigt, men i den dyre ende
Pros:

Lille hotel med en fabelagtig udsigt, god service

Cons:

Poolområdet er alt for lille til at kunne bruges

2026-01-28 via Nuitee
N
Nàdia couple nl
9
In 1 woord fantastisch!!
Pros:

De service was fantastisch, de kwaliteit was op en top. We voelden ons de Koning en Koningin!
De kamers leken nieuw en erg mooi ingericht. Heerlijke warme douche! Het balkon is mooi en groot genoeg om mijn Pilates op te kunnen doen in de ochtend. En dan met dat uitzicht, fantastisch!

Cons:

Eigenlijk niks, maar als ik dan wat zou moeten noemen is dat er wel wat meer voorgerechten op de kaart mogen.

2026-01-27 via Nuitee
M
Martin couple cy
10
2026-01-27 via Nuitee
A
alexandre couple fr
9
2026-01-26 via Nuitee