Grand Serendib Hotel

Hotels
8.9 (2641 reviews)
#12, Mahamaya mawatha Kandy , Kandy , lk

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Spacious rooms
Delicious breakfast
Cons:
Food quality issues
Pool area small

Categories

Cleanliness
8.73
Rooms were clean and well-maintained, but some comments mentioned slight odors.
Service
9.7
Staff were friendly, welcoming, and attentive throughout the stay.
Location
8.74
Good location with beautiful views, though some found it a bit remote.
Room Quality
9.19
Rooms were spacious and well-appointed with stunning views.
Amenities
8.72
Great amenities like the rooftop bar and breakfast offerings, though pool area was noted as a bit small.
Value for Money
8.68
Prices were reasonable considering the overall quality and experience.
Food and Beverage
8.23
Food quality was mixed; some reviewers mentioned it could improve, but breakfast was praised.
Overall Experience
9.2
Overall a very positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:18

Property Description

Luxurious Accommodations with Stunning Views

Unmatched Amenities
Experience the outdoor swimming pool, terrace, and attentive concierge service during your stay.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, catering to all dietary preferences.

Book your stay at Grand Serendib Hotel for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2641 reviews
Cleanliness: 8.73
Service: 9.7
Location: 8.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
J
jasim Alnaqbi • solo_traveller • ae
10
Pros:

Everything was perfect..food..location..the stuff specially one lady in the front desk was amazing..she always put white T shirt ..i can't remember here name

2026-07-25 • via Nuitee
V
Victoria • family_with_children • ch
4
Würden wir nicht mehr wählen!
Pros:

…

Cons:

Für ein Grand Hotel ziemlich ungepflegt.

2026-07-25 • via Nuitee
C
Chamika • family_with_children • gb
8
2026-07-25 • via Nuitee
G
Georgios • family_with_children • gb
9
Amazing views, comfortable modern rooms and friendly staff.
Pros:

Amazing views

Cons:

The lobby music played constantly and very early in the morning in the corridors - it’s not necessary

2026-07-24 • via Nuitee
C
Christopher • couple • ua
10
Worth it.
Pros:

Basically everything. Stellar room, great view, delicious restaurant, best breakfast in Sri Lanka, incredibly kind staff. Can’t wait to go back!

Cons:

We could only stay one night

2026-07-24 • via Nuitee
C
Catherine • extended_group • ch
10
2026-07-24 • via Nuitee
A
Alexis • extended_group • fr
10
2026-07-23 • via Nuitee
Y
Yaser • couple • at
9
A nice choice to stay in Kandy
Pros:

The hotel has great views. The pool is really relaxing. Breakfast was nice and the staff were really nice and helpful. The room was comfortable and had enough space. You'll need to drive to the main town to visit the temple.

Cons:

Nothing

2026-07-21 • via Nuitee
P
Pal • family_with_children • us
9
2026-07-21 • via Nuitee
P
Prasad • solo_traveller • lk
10
One of the best hotels to stay in Nuwara Eliya
Pros:

I liked everything. Everything was clean and accordingly. The staff was brilliant. The room is also great as expected. Overall happy with everything.

2026-07-21 • via Nuitee
M
Muriel • couple • fr
8
Great tuktuk, mid food
Pros:

We loved Danu the tuktuk and the room.

Cons:

Food wasn’t great except for breakfast

2026-07-21 • via Nuitee
A
Adrien • family_with_children • fr
9
Très bon séjour dans cet Hotel
Pros:

Très bon hôtel, bien situé, personnel à l'écoute, établissement propre et literie confortable.
Les repas sont au top !!

Cons:

L'accès à la piscine, pour aller à celle ci il faut traverser le restaurant et l'accueil,

2026-07-20 • via Nuitee
S
Sam • couple • ae
10
Highly Recommend - Clean, Friendly & Great Views
Pros:

Fantastic hotel with brilliant views and clean modern facilities. The restaurant served us delicious Sri Lankan cuisine and the sky bar was amazing for an evening drink. The staff was amazing, always going above and beyond to make sure we had a great stay!

2026-07-20 • via Nuitee
L
Linsey • family_with_children • hk
6
Nice hotel but disappointingly small pool
Pros:

Lovely location looking out over Kandy.

Cons:

The pool was extremely disappointing and much smaller than expected given the photos and instagram reels. As we left a member of staff ran after us with his card asking us to google review the hotel 5 stars - I don’t like to feel pressured

2026-07-20 • via Nuitee
F
Fiona • family_with_children • gb
8
2026-07-19 • via Nuitee
Y
Yarmajan • couple • be
9
2026-07-19 • via Nuitee
S
saud • solo_traveller • kw
1
Pros:

The breakfast was bad and lacked variety. There was no hot water for the shower in the room. The room wasn't cleaned even if you asked them, unless you insisted.

Cons:

location

2026-07-18 • via Nuitee
N
Nini • couple • be
9
Fantastisch
Pros:

Klassevol hotel, grote mooie kamers met een spectaculair uitzicht! Lekker eten , vriendelijk personeel, we hebben gebruik gemaakt van de mogelijkheid onze kleren te laten wassen, heel goede service

2026-07-18 • via Nuitee
B
Bari • solo_traveller • il
10
2026-07-17 • via Nuitee
C
Christoph • family_with_children • de
9
2026-07-17 • via Nuitee