Grand Serendib Hotel

Hotels
8.9 (2373 reviews)
#12, Mahamaya mawatha Kandy , Kandy , lk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Spacious rooms
Delicious breakfast
Cons:
Food quality issues
Pool area small

Categories

Cleanliness
8.73
Rooms were clean and well-maintained, but some comments mentioned slight odors.
Service
9.7
Staff were friendly, welcoming, and attentive throughout the stay.
Location
8.74
Good location with beautiful views, though some found it a bit remote.
Room Quality
9.19
Rooms were spacious and well-appointed with stunning views.
Amenities
8.72
Great amenities like the rooftop bar and breakfast offerings, though pool area was noted as a bit small.
Value for Money
8.68
Prices were reasonable considering the overall quality and experience.
Food and Beverage
8.23
Food quality was mixed; some reviewers mentioned it could improve, but breakfast was praised.
Overall Experience
9.2
Overall a very positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:18

Property Description

Luxurious Accommodations with Stunning Views

Unmatched Amenities
Experience the outdoor swimming pool, terrace, and attentive concierge service during your stay.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, catering to all dietary preferences.

Book your stay at Grand Serendib Hotel for an unforgettable experience!

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 2373 reviews
Cleanliness: 8.73
Service: 9.7
Location: 8.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
W
Wouter • couple • be
9
Pros:

Lekker eten
Mooie ruime kamer
Rooftop bar/ restaurant met mooi uitzicht

Cons:

Niets

2026-03-13 • via Nuitee
T
Tony McDonald 03 • couple • nz
10
Pros:

Amazing staff and hotel.

Cons:

It was all good.

2026-03-12 • via Nuitee
I
Ian • couple • gb
10
Great location and exceptional staff
Pros:

Stunning views

2026-03-11 • via Nuitee
J
Jackie • couple • gb
8
2026-03-11 • via Nuitee
T
Timothy • couple • gb
10
Grand Serendib Excellent service and beautiful place
Pros:

All the staff were kind and attentive, a special shout out to Chanjana. Nothing was too much. Lovely room with amazing views. Hotel was nice but made special with the views from the restaurants, especially the rooftop. Food was excellent. Thank you for a wonderful stay.

Cons:

Nothing

2026-03-11 • via Nuitee
J
Jenny • couple • gb
10
We stayed one night at this lovely hotel. The staff gave us a very warm welcome which continued through our stay. Lovely
Pros:

Beautifully peaceful hotel just outside of Kandy. Amazing views and a wonderful infinity pool. Delicious breakfast and very friendly attentive staff.

Cons:

Nothing.

2026-03-09 • via Nuitee
J
Judith • couple • gb
10
Pros:

Lovely staff. Beautiful gardens

2026-03-09 • via Nuitee
J
Judith • couple • gb
9
Pros:

.

2026-03-09 • via Nuitee
D
De Clercq Grégoire • couple • be
9
2026-03-08 • via Nuitee
A
Anouk • extended_group • nl
8
Great stay!
Pros:

Nice rooms, very clean, great views, nice pool

Cons:

Menu options were a bit outdated

2026-03-07 • via Nuitee
O
Otto • couple • de
10
Pros:

Mitarbeiter sehr freundlich

2026-03-07 • via Nuitee
D
Dzozefs Mario Asruns • couple • lk
9
2026-03-06 • via Nuitee
I
Ian • couple • gb
8
Short stay in Kandy
Pros:

Good food, pleasant staff, great location.

Cons:

Basement room had limited views.

2026-03-05 • via Nuitee
V
Valeriy • couple • am
9
2026-03-05 • via Nuitee
J
Jim • solo_traveller • ie
2
Cons:

Star rating is not accurate no facilities after 10pm for any food or drinks very dissappointing couldnt care less attitude ?

2026-03-05 • via Nuitee
A
Alex • couple • gb
7
Great spot to stay in Kandy
Pros:

Rooftop bar & welcoming staff

Cons:

N/A

2026-03-05 • via Nuitee
I
Isanka • couple • au
10
Excellent
Pros:

Nice room and the location

Cons:

Nothing

2026-03-04 • via Nuitee
A
Amy • family_with_children • gb
10
Pros:

Excellent breakfast and staff. Views are incredible!

2026-03-02 • via Nuitee
U
Ulrike • couple • de
10
Pros:

Es war ein sehr schönes Zimmer, toller Blick.

2026-03-01 • via Nuitee
K
Kishani • solo_traveller • lk
5
Pros:

The room was nice and clean

Cons:

I asked for a menue on the way so that i could order some food as we were coming in around 3.00p.m as the children were hungry but the person who responded on whatsapp said no problem you can come in and order the food. We ended up getting the food delivered from a shop close by.

2026-03-01 • via Nuitee