Hotel Vondel Garden - Digital Access

Hotels
Independent
7.2 (68 reviews)
35 Roemer Visscherstraat, Amsterdam, NH, 1054 EW , Amsterdam , NL

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Express check-out
Smoke-free property
Express check-in
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Friendly communication via WhatsApp
Cons:
Poor cleanliness
Lack of basic amenities
Inconvenient access to staff

Categories

Cleanliness
5.55
The bathroom showed signs of mould and the bedding and walls were dirty, raising hygiene concerns.
Service
8.05
Some communication was effective via WhatsApp, but lacking direct staff interaction diminished the overall service experience.
Location
9.05
Perfectly located near museums and restaurants, making it easy to explore the area.
Room Quality
6.55
Rooms were small, with various issues like missing amenities and uncomfortable bedding.
Amenities
6.55
Lack of basic facilities like a fridge and working extractor fan significantly detracted from the stay.
Value for Money
6.55
The overall quality and amenities did not justify the price paid for the stay.
Food and Beverage
7.55
No food options mentioned; coffee availability was inadequate.
Overall Experience
7.75
Interesting experience, but numerous issues prevented an entirely enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-21 03:07

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay at Hotel Vondel Garden.

Official Star Rating
Rated 2 stars by Hotelstars Union, this property in Netherlands offers quality accommodations for budget-conscious travelers.

Central Location
Situated steps away from Vondelpark and a short walk from Leidseplein, Hotel Vondel Garden provides easy access to many popular attractions in Amsterdam.

Book your stay at Hotel Vondel Garden for a comfortable and centrally located accommodation in the heart of Amsterdam.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.2
Based on 68 reviews
Cleanliness: 5.55
Service: 8.05
Location: 9.05
Room Quality: 6.55
Amenities: 6.55
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 7.75
D
dedrick
10
Pros:

This hotel is perfectly located and the rooms are very clean. The staff is super friendly and helpful. Recommendation with no hesitation

2025-10-11 via Nuitee
A
Annika partner
6
Pros:

Zimmer leider viel zu klein zu 2.

2025-10-11 via Nuitee
J
John
2
Pros:

Absence of hot water
Steep spiral staircase ascended only with difficulty with luggage
No mirror in room or bathroom
No coffee/tea in holder
No chair for desk

2025-10-07 via Nuitee
R
Rebecca partner
4
Pros:

The hotel was in a goid neighborhood, but that was it. I would not recommend this hotel to anyone. The bathroom was full of mould (walls and shower curtain) and emited a strong, unpleasant odour.
The doors (especially the bathroom door) and walls of the room were visibly dirty.
The bedding consisted of a topper placed on two mattresses which were themselves very dirty, raising hygiene and comfort concerns.
These conditions fall well below the standards of cleanliness and safety that one can reasonably expect. In the last night we were also as well locked out our room, because the digital system failed. I have complained, but no answer came back.
As a paying guest this is unacceptable.

2025-09-21 via Nuitee
N
Nurcan family
6
Pros:

Sauberkeit des Zimmers liess zu Wünschen übrig, Grösse okay. , falls man früher kommt, kann man Koffer in unbesetztem Vorraum deponieren. Das ist sicherlich nicht jedermanns Sache. Kontakt per whatsapp funktioniert recht gut und zügig.

2025-08-25 via Nuitee
J
Jose Luis family
6
Pros:

Our stay was good perhaps the room didn't have good Wi-Fi, was super slow and the signal was poor, no frige, no iron, no microwave, and the bathroom extractor didn't work, I reported it but they didn't do anything about it. The room had a tv and a safe, if you ask me, it doesn't worth it for the price we paid.

2025-08-18 via Nuitee
A
Armin
6
“Hotel” discreto in posizione perfetta
Pros:

Struttura situata in ottima posizione al Vondelpark a 2 passi dal quartiere dei musei (Rijksmuseum, Museo Van Gogh, Moco, …).
A parte il check in online che ormai è normale, per l’intero soggiorno non ho incontrato nessuno del personale). Comunque la communicazione fuzionava bene tramite Whatsapp.
La pecca peggiore è la pulizia: il giroscale in moquette semrava non abbi mai visto un aspirapolvere, le lenzuola non erano fresche (almeno uno sicuramente), e il cestino in bagno non era svuotato. Cosa gradita era che mi hanno lasciato mettere la bici in reception al riparo (cosa non prevista inizialmente) e di avere anche dato la possibilità di lasciare il bagaglio in struttura il giorno della partenza.
Quindi, se non si è esigenti, struttura accettabile per qualche giorno ad Amsterdam

2025-08-18 via Nuitee
O
Oezgen family
10
Pros:

Sehr gut gelegen. Alle Sehenswürdigkeiten fussläufig erreichbar um eine Vielfalt an Restaurants in direkter Umgebung. Trotz der zentralen Lage ruhig gelegen.

2025-08-15 via Nuitee
A
Annie
6
Pros:

The room was small but comfortable. The location was very convenient to Leidesplein, the Rijksmuseum and Van Gogh Museums and Vondel Park. The check in and electronic key system was inconvenient and confusing. They provided a Nespresso machine but not the little coffee packets—so we couldn’t actually make coffee. There was no person on site for reception or guidance, but weirdly—while we were out—someone entered the room to tidy the bedding. That felt creepy since they didn’t bring coffee or any other amenities—it just seemed like an invasion of our privacy. I would recommend it to budget/no frills travelers, but most people could find a more pleasant location. There was a yard in back—but we weren’t allowed to enter. In general, they made no attempt to make this a pleasant stay—just a functional place to sleep.

2025-08-10 via Nuitee
I
Isaac Federico
6
Pros:

At first I was not able to contact the hotel to receive instructions, once it was solved, access was easy. The room is very small, it was so hot without AC. Door in bathroom creaks a lot. Convenient location (walking distance for museums)

2025-07-20 via Nuitee
J
jordan family
2
Pros:

Hotel Vondel is the absolute WORST HOTEL in Amsterdam I would not bother coming to a place like this! The hotel lies on expedia about amenities and also lied about having a 24 hour front desk! The hotel advertised 11am check-in and when we arrived we were sent away until 3pm as no room was available! Not front desk was working we had to talk to a door bell it was a very scary experience for a family feeling stuck across the world! After checking in to The hotel it was was small dirty and noisy next to a party place! Not suitable for family as they have a bar and a party atmosphere next store it completely ruined our trip booking this hotel caused a lot of extra in needed stress

2025-07-09 via Nuitee
Z
zeynep meral
10
Pros:

konum olarak çok merkezi bir konumda ve her yere ulaşım oldukça kolaydı. beklentiniz çok yüksek değilse gayet ideal bir otel.

2025-06-11 via Nuitee
A
Ann-Kathrin
6
Pros:

Das Zimmer war klein aber das war völlig in Ordnung. Es war alles sauber. Die Lage ist super. Das Bett war leider sehr unbequem und viel zu weich. Schade, dass die Dusche keinen richtigen Duschkopf hatte.

2025-06-07 via Nuitee
C
Claire
4
Please do your research properly on this hotel..
Pros:

In a few words, the hotel’s pictures do not match the room we stayed in. Could be that the pictures were taken when the hotel was newer. Bed comfy, (however mattress torn) that’s the only positive. Room narrow and dark, bathroom just big enough for a child, curtain hanging off, stained pillows and you can tell it’s been that way for a long time, banging doors all night long and people stomping around in the early hours for extended periods of time. Receptionist I spoke with remotely, talked over me the whole time so difficult to get our self check in. It states the hotel has reception is staffed and open until 10pm this is not true! She also told me I could stay elsewhere at my expense and I would not be refunded..I will be pursuing getting some if not all of my money refunded!

2025-05-21 via Nuitee
S
Sture
10
Bra läge
Pros:

Boende låg bra till med tanke på vilka aktiviteter jag skulle göra. Incheckningen gjordes helt genom deras app, även upplåsning av dörrarna i entrén, till korridor samt till rummet. Väldigt smidigt och bra! Tänk på att ha en laddad mobil med tanke på detta! Det fanns även en reception öppen dygnet runt, en trappa ner från entrén. Möjligen att det fanns en ringklocka, om du inte har en mobil som fungerar, när du anländer.

2025-05-21 via Nuitee
C
celedonio jr
10
We will definitely stay on this place again in the
Pros:

I miss this place already.

we had the biggest room in the ground floor, family of 4 with infant.

staffs are friendly, seems they love talking to people.

this is a vintage building, I don't expect a laser straight walls and floors.
at least, owners and staff did their best to keep everything upon modern standards, I appreciate them for that.

Me and my 9 years old daughter listened to a customer yelling on the phone about no water flowing in his room upstairs, we just look at each other and smile.

As we went out, a plumber came in to solve the issue.

We will definitely stay on this place again in the future.

The location of this place is perfect, near tourist spots etc.

2025-05-18 via Nuitee
S
Sidsel Marie
4
Lidt tarveligt ift prisen
Pros:

Beliggenheden var super god, gåafstand til mange seværdigheder og hyggelige restauranter og park tæt på. Men der var ikke gjort grundigt rent, døren til toilettet var i stykker, samme med kaffemaskine og safe. Ingen elevator og sparsom bemanding i reception. Selvom de ansatte, der var, var søde og hjælpsomme.

2025-04-24 via Nuitee
D
David
6
Pros:

L emplacement est correcte et facile .
Trop de bruit autour de la chambre par les chambres de l étage et l accès à l extérieur.

2025-04-20 via Nuitee
T
Taylor friends
4
Pros:

Water worked only half the time but staff was kind and tried to help. Very steep steps to third floor was a bit scary if you have a big bag. Great location. Would only stay again if extremely cheap but don’t spend too much on this, especially if you need a shower badly.

2025-04-04 via Nuitee
P
Praewa
4
Pros:

The shower did not work.

2025-03-30 via Nuitee