Hotel California Urubamba

Hotels
Independent
8.4 (22 reviews)
Arica, 670, Urubamba, Cuzco, 08661 , Urubamba , PE

Facilities

Free breakfast
Meeting rooms
Firepit
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great staff
Large modern rooms
Good breakfast
Cons:
Extra charges for breakfast
Noise from the city

Categories

Cleanliness
8.18
The hotel was very clean and nice.
Service
8.95
The staff was incredibly kind and helpful.
Location
8.69
Good hub to see the sacred valley.
Room Quality
8.44
Large modern rooms with plenty of hot water and comfy beds.
Amenities
8.37
Good breakfast and enjoyable rooftop.
Value for Money
8.13
Some charges were unexpected, affecting perceived value.
Food and Beverage
7.98
Breakfast charges caused disappointment.
Overall Experience
8.45
Overall beautiful experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:21

Property Description

Convenient Amenities: Enjoy free Wi-Fi, a common area TV, and tour assistance. Indulge in meals at the restaurant and grab drinks at the bar.

Complimentary Services: Benefit from a daily continental breakfast, airport shuttle, and dry cleaning.

Central Location: Stay at Hotel California Urubamba and be steps away from Plaza de Armas and other local attractions.

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:
Airport code: CUZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 22 reviews
Cleanliness: 8.18
Service: 8.95
Location: 8.69
Room Quality: 8.44
Amenities: 8.37
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.45
C
CLARENCE
10
Pros:

Great staff, large modern rooms

2025-09-18 via Nuitee
F
Fernanda
2
Pros:

The hotel it was clean very nice, the service was excellent but i had a problem they was charging extra for the breakfast, I paid for two guests and they only give me for 1 person. They was charging me $6. I was so disappointed. I would never going there again

2025-08-27 via Nuitee
T
Tania partner
10
Pros:

Great place fue a great rate. There’s not a lot to do in Urubamba specifically but it’s a good hub to see the sacred valley. The rooms are nice, plenty of hot water (even used the jetted tub) and good breakfast. Bed are comfy too!

2025-07-28 via Nuitee
C
Caleb
10
Pros:

This place had everything I needed. The staff was incredibly kind and helpful. The owner is often on site and I enjoyed visiting with him.
I stayed in the deluxe suite and loved it so much, I entended my stay, as well as got another room for my adult son.
The rooftop is beautiful and the drinks we’re great! A little noisy, but you’re in the city and I enjoyed the sounds.
I would stay here again one hundred times!

2025-07-19 via Nuitee
M
Maria d
10
Perfeita!
Pros:

Incrível, tanto que o ficar uma diária só e resolvi ficar mais! Hotel maravilhoso!

2025-06-24 via Nuitee
A
Antony
10
Pros:

Siempre es un placer nunca me decepcionan

2025-06-24 via Nuitee
A
Antony
10
Pros:

Todo perfecto como siempre todo el personal muy amable , el servicio impecable ,el desayuno buffet excelente mi lugar fsvorito siempre que voy a urubamba.

2025-06-13 via Nuitee
M
maria jose
10
Todo excelente
Pros:

Excelente

2025-06-12 via Nuitee
F
Fiore
10
Pros:

La habitación tal cual las imágenes, me hospede en la habitación suite estándar y tenia un jacuzzi delicioso y una hermosa vista al valle. la cama ufffff, y la atención de la recepción excelente.

2025-06-05 via Nuitee
D
Douglas partner
10
Pros:

Highest building in town with rooftop bar. Jacuzzi in the room.

2025-05-27 via Nuitee
A
Antony
10
Pros:

Siempre un placer regresar

2025-05-11 via Nuitee
A
Antony friends
10
Pros:

El mejornhotel costo beneficio

2025-04-21 via Nuitee
M
Mc Artur
10
Muy recomendable
Pros:

Vine de Korea del sur de visita y me senti muy satisfecho , que incluso decide quedarme 1 dia mas

2025-04-04 via Nuitee
A
Antony friends
10
Pros:

Si vienes por trabajo es ideal por su ubicacion centrica ademas alrededor hay muchos restaurantes por conocer ademas el retaurant tiene tematicas entre semana.

2025-04-02 via Nuitee
V
Verified traveler
6
Pros:

位置於商業中心附近,距離市中心教堂10分鐘左右,門口有條長樓梯,帶行李箱的要注意,房內沒有風筒,熱水壺,但熱水可到大堂取,酒店有小食部

晚上有點吵,可能因為頂樓有酒吧關係,有陣大麻煙草的味道,令我有點難以入睡

早餐很差,很難吃

2025-03-25 via Nuitee
A
Aaron partner
10
Pros:

Our stay was really great! Kind staff, wonderful views, clean, comfy bed, hot water for the showers, cute rooftop. Would stay again, ty!

2025-01-22 via Nuitee
S
Sean partner
10
Pros:

Great staff, excellent dining options, and a fun rooftop deck party scene.

2024-10-25 via Nuitee
A
Andreas partner
8
Pros:

The Hotel California in Urubamba is the highest building in Urubamba, so that you have a great view over the Sacred Valley.
The Hotel is very new, but already seems to be very used and also the quality of the building is not the best. You can see that the Peruvians have not the best construction skills.

At the time we visited the hotel, there were not many guests in the hotel. So in three days we only got once the full breakfast buffet. On the other two days they served a reduced menu directly to our table.
Additionally the whole dining area was very empty and only equipped with few chairs and tables. So you have a little the feeling of a lost place at a new hotel, which was weird for us.
Also there is a restaurant option at the rooftop, but you can't find any information about that beforehand. They only told us that once at the evening.

Our room was pretty and comfortable. The shower was hot and had a very good water pressure.
In conclusion it was very reasonable, but we expected a little bit more. Maybe they can improve some points to be the best Hotel in town.

2024-09-20 via Nuitee
R
Roi
6
Pros:

Todo bien, hasta el final, por una mancha en la toalla nos obligaron a pagar adicional. La mancha salía claramente con un lavado.

Decepcionado con el trato por parte de la propiedad

2024-08-24 via Nuitee
Y
Yijia
10
Pros:

This is the best hotel I stayed at in the Cusco region and it was the cheapest. If I had known about its quality, I would have stayed longer. Urubamba is a wonderful location I explore the valley (2-3 days) with one colectivo ride away to all key sights.

Breakfast was great (except the cold coffee).
Here are suggestions for improvement:
1 towel hangers should be installed in then bathroom;
2 the front desk should be staffed more frequently in the evening;
3 put a lock on where you keep luggage.

Just some minor points but I think overall this hotel has great potential.

2024-05-14 via Nuitee