Doubletree By Hilton Lima San Isidro

Hotels
Doubletree by Hilton
9.5 (132 reviews)
Av Arequipa 2960, San Isidro , Lima , pe

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent breakfast
Great location
Comfortable rooms
Cons:
Issues with service responsiveness
Towel exchanges were not managed well
Pool depth complaint

Categories

Cleanliness
8.81
Some complaints about towel exchanges indicating lack of attention to detail.
Service
9.77
Mixed feedback; while some experiences were frustrating, the staff were generally deemed helpful.
Location
9.82
Well-located near restaurants and parks, positively noted.
Room Quality
9.26
Rooms mentioned as comfortable and stylish, although some issues noted.
Amenities
8.79
Facilities rated low due to negative feedback about the pool.
Value for Money
9.97
General positive sentiment regarding pricing versus quality.
Food and Beverage
9.81
Breakfast and dining experiences praised throughout multiple reviews.
Overall Experience
9.77
Overarching experience reflected good quality despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:03

Property Description

Luxurious Amenities and Services

Doubletree By Hilton Lima San Isidro boasts a fitness centre, terrace, restaurant, and bar for guests to enjoy during their stay. The 4-star hotel also offers free WiFi, room service, and a 24-hour front desk. Guests can unwind in the hot tub or utilize the concierge service for a seamless experience.

Elegantly Appointed Rooms

Each room at the hotel is thoughtfully designed and equipped with modern amenities such as air conditioning, a flat-screen TV, and a safety deposit box. Guests can enjoy city views from select units, and all rooms come with a coffee machine for added convenience.

Convenient Location

Situated just a short distance from must-see attractions like the Museum of the Nation and Larcomar, Doubletree By Hilton Lima San Isidro offers easy access to the best of Lima. The hotel is also conveniently located near Jorge Chavez International Airport, ensuring a stress-free journey.

Book your stay at Doubletree By Hilton Lima San Isidro for a truly unforgettable experience.

Important information:

Pool closure for maintenance on June 8 and 9.

Due to electoral regulations, the sale of alcoholic beverages will not take place on June 6 and 7.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.5
Based on 132 reviews
Cleanliness: 8.81
Service: 9.77
Location: 9.82
Room Quality: 9.26
Amenities: 8.79
Value for Money: 9.97
Food and Beverage: 9.81
Overall Experience: 9.77
Юлия solo_traveller ru
10
2026-05-31 via Nuitee
M
Manuel solo_traveller mx
9
Pros:

En general todo bien, el papel en el baño es poco y no es muy buena calidad Además es de los pocos hoteles que te hacen un cargo extra obligatorio rembolsable por si dañas algo en el hotel, no no es un voucher abierto para consumos, es un cargo por posibles daños a la habitación.

Cons:

El cargo extra obligatorio rembolsable por posibles daños a la habitación, el papel de baño. Además es de los pocos que te venden la conexión a Wifi, en la mayoría de hoteles una conexión decente ya va incluida en el costo de la habitación.

2026-05-31 via Nuitee
Юлия solo_traveller ru
10
2026-05-31 via Nuitee
Юлия solo_traveller ru
10
2026-05-31 via Nuitee
S
Shannon couple gb
8
Lovely stay room and staff are great
Pros:

Property was great, staff were amazing, couldn’t have been more helpful and friendly! Andres specifically was so helpful and lovely!

Food spread and drink options were great .

Cons:

You had to put a $200 deposit down which isn’t stated anywhere before arriving at the property on top of paying for the room of course.

The pool wasn’t in use for maintenance for 2 days while we were there, there was no prior notice given about this and when I said this they were quite unhelpful but this could have been a language barrier. I booked it for the pool so it was really annoying that it wasn’t in use for half our stay and we were not pre warned at all about this.

The breakfast spread was great but there was a lot of flies on the fruit and hovering over the food. My brother did get food poisoning after the second day we did only eat in the hotel the day before but food poisoning can take a while to kick in and we were in Cusco prior to this.

2026-05-31 via Nuitee
E
ERIKA extended_group mx
8
Pros:

El servicio, la atención de las personas es muy buena, amable y siempre con ánimo de ayudar.

Cons:

Un día me sirvieron un desayuno crudo que me hizo enfermar. Podrían tener más cuidado con la preparación de los alimentos.

2026-05-28 via Nuitee
P
Paula solo_traveller co
1
Mal Servicio
Pros:

La ubicación

Cons:

El mal trato del personal desde la llegada hasta la salida , la comida no estaba buena . Las frutas llenas de moscos , el personal carecía de empatía y atención al servicio .
Las habitaciones se veía que no hacían el aseo . Uno encontraba el lavábamos y piso sucio .

2026-05-25 via Nuitee
J
Julian solo_traveller de
10
Nicht ganz billig aber Preis-Leistung voll in Ordnung
Pros:

Sehr schönes Interieur, es gibt nichts auszusetzen.

Cons:

Über die Lage des Viertels sollte man sich bewusst sein, aber das Hotel an sich top. Mit uber ohnehin alles easy erreichbar. Also im Grunde nichts negatives.

2026-05-21 via Nuitee
B
Bram couple be
10
2026-05-19 via Nuitee
K
katherin Yanina family_with_children pe
10
Me encanto
Pros:

Excelente TODO

Cons:

.

2026-05-18 via Nuitee
M
mauricio solo_traveller cl
9
Muy bueno
Pros:

Mucho

Cons:

Instalaciones y ubicación

2026-05-14 via Nuitee
M
Marian family_with_children gb
9
2026-05-11 via Nuitee
F
Felipe solo_traveller br
10
2026-05-10 via Nuitee
J
Jane extended_group au
9
Perfect introduction to South America
Pros:

Rooftop pool, friendly welcoming staff, great food

2026-05-04 via Nuitee
C
Claire extended_group gb
9
2026-04-28 via Nuitee
F
Flávio solo_traveller br
10
Excellent Hotel with a great staff
Pros:

The hotel staff is very kind and prestative

2026-04-23 via Nuitee
S
Soattin solo_traveller it
10
Tutto perfetto. Consigliato
Pros:

Professionalità e disponibilità di tutto il personale, pulizia di tutta la struttura, servizi come palestra, jacuzzi, piscina, lounge bar all'ultimo piano, ristorazione dalla colazione di altissima qualità ai menù alla carta proposti per pranzi e cene,
Un ringraziamento particolare a Nancy addetta alle colazioni.
Consigliato

Cons:

Per me l'lluminazione nelle stanze, specialmente nella zona bagno, sarebbe da aumentare.

2026-04-19 via Nuitee
F
Freddywu11 couple pa
10
2026-04-13 via Nuitee
M
Mónica extended_group cr
10
Exc opción en San Isidro!
Pros:

Exc opción en San Isidro, instalaciones modernas.
Muy buen desayuno.

Cons:

2026-04-08 via Nuitee
F
fuyang solo_traveller cn
10
2026-03-30 via Nuitee