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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Restaurant
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Terrace
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Lift / Elevator
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Sauna
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Non-smoking throughout
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Shuttle service (additional charge)
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Outdoor furniture
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Steam room
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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CCTV outside property
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Key card access
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Happy hour
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Beach umbrellas
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Internet access
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Reception hall
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Health or beauty spa nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious 4-Star Accommodation:
Experience luxury at its finest at ARIQUEPAY HOTEL in Arequipa, conveniently located near major attractions such as Yanahuara Church and Umacollo Stadium.
Modern Amenities:
Enjoy the convenience of a 24-hour front desk, free WiFi throughout the property, and the option of rooms equipped with a kitchen, including a fridge, dishwasher, and oven.
Prime Location:
With popular landmarks like Melgar Stadium and Arequipa Main Square nearby, ARIQUEPAY HOTEL offers easy access to the best of Arequipa's attractions.
Ready to indulge in a lavish stay in Arequipa? Book your room at ARIQUEPAY HOTEL now for an unforgettable experience.
Only National guest form Peru will be charged the excluded VAT price equal to 10%This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
La infraestructura, la decoración y la habitación en general me gusto mucho. El servicio fue muy bueno, excelente atención al cliente en toda la estancia.
el Checkout es muy temprano, debería ser hasta las 12 mínimo.
Everyone was amazing
N/A
Beautiful hotel right next to the square (5min walk). Lots of restaurants nearby.
Friendly staff. Clean rooms.
Most rooms have windows in the inner court of the hotel and not outside. But it's hard to get privacy that way and fresh air.
Breakfast was great but eggs were always cold. Staff only let us know the last day they could make us omelets. Nothing major concerning because we would stay here again.
El trato del personal , el desayuno y poder contratar tours con facilidad.
The breakfast was OK, the central location was also good
When we checked in around 17:30, we were assigned our rooms. The reservation was for 3 adults in 2 rooms. My room was acceptable since I was staying alone. However, the room assigned to my daughter and her husband was exactly the same size, with a bed only 1.20 meters wide, which was far too small for two adults.
The next morning, they informed me that they had slept very poorly because the bed was extremely narrow for two grown adults, which I completely understood. I went to reception to complain and ask why they had been assigned such a room. I was told that our reservation was for two single rooms and that, if we wanted a room with a king-size bed, we would need to pay an additional charge.
I explained that we had booked very clearly through [Booking.com](https://www.booking.com?utm_source=chatgpt.com) for 2 rooms for 3 adults, and that this response was unacceptable. Unfortunately, the manager was not available at the time.
We travel frequently and have never experienced a situation like this before. Usually, if there is a problem with the room, the hotel offers a solution or changes the room. Since we were only staying two nights, we eventually decided not to waste more time arguing about it.
However, when I was leaving yesterday at 8:00 a.m., I noticed that the room next to mine had a normal king-size bed. Why we were not given or at least offered that room remains a big question.
Por lejos lo que más nos acomodó fue la ubicación, a solo dos cuadras de la catedral y muy cercano a los demás lugares de interés en el casco histórico de la ciudad. Punto alto que destacar la amabilidad y preocupación por los detalles del personal del hotel, en especial aquellas encargadas del desayuno.
La ubicación y el edificio en sí
Que desde mi habitación en el piso 3 se escuchaba mucho ruido desde las 6am que limpiaban el piso 4
The hotel exceeded my expectations. The location is perfect, just steps from the Plaza de Armas/Cathedral. The cleanliness was excellent, and the breakfast buffet had an incredible variety. The most remarkable aspect was the customer service, from the front desk to the cleaning staff. I must give special thanks to the breakfast staff; they were incredibly attentive, treating us with respect and smiling the entire time. Special congratulations to them! Even on our last day at breakfast, the staff offered us chocolates with a "Have a good trip" message. Incredible. Definitely recommended. WELL DONE!!!
The only thing they could improve is the lighting in the entrance; we arrived very late and it was very dark, and the front desk staff didn't turn on the light
Ubicación e instalaciones
El personal de la noche muy malo
La atención del personal del desayuno me pareció excepcional, muy calida y amable.
La limpieza fue buena, solo que apreciaba zonas donde no se había barrido en la habitación.
La escalera hacía ruido con el transitar de las personas,c deben mejorar este detalle, sobretodo en las noches y madrugada, cuando la gente aún sigue durmiendo
The staff are warm, welcoming and caring. We had a lovely time and enjoyed everyone we came in contact with from the front desk to the wait staff.
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