Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Cons:
Some noise from outside
Issues with payment methods

Categories

Cleanliness
8.56
Reviews consistently mention cleanliness as a positive aspect.
Service
8.53
Staff were described as helpful and friendly, though mixed with some negatives regarding attention.
Location
9.07
Perfect location for hiking and quieter, slightly away from city center.
Room Quality
8.52
Rooms described as spacious and comfortable with nice views.
Amenities
8.55
Good amenities including a breakfast buffet and game room.
Value for Money
8.51
Overall good value for the experience provided.
Food and Beverage
8.56
Breakfast received positive mentions, but no specific details.
Overall Experience
8.53
General positivity expressed in overall stay and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:44

Property Description

Mountain Views and City Sights
Experience the breathtaking beauty of Machu Picchu from your room's patio, offering stunning mountain views and city sights. Enjoy the comfort of modern amenities like a flat-screen TV and free toiletries.

Convenient Services
Take advantage of the hotel's convenient services including room service, concierge assistance, and a tour desk to help you make the most of your visit. Stay connected with free WiFi and explore the area with ease using the currency exchange service.

Relax and Unwind
After a day of exploring Machu Picchu, unwind at the hotel's garden, shared lounge, or terrace. Play a game of billiards or sip on a refreshing drink at the bar while taking in the serene surroundings.

Book your stay at Santuario Machupicchu now to enjoy a memorable experience in Machu Picchu.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 105 reviews
Cleanliness: 8.56
Service: 8.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
E
Elzbieta • couple • us
5
Pros:

Avocado and roles for breakfast were great. We were able to order eggs per request. Location great, a bus to the Macchu Picchu station and ticket booths were right outside. Warm heavy blanket. Beautiful river outside one of the rooms.

Cons:

One room had awful view. No cups in the room. The hotel was very plain but clean no pest- thank goodness. Ot was really bright in one of the rooms because a lamp was shining. Had to wait for hot water 2-4 minutes and after about 5 minutes the water was getting cooler again.

2026-05-16 • via Nuitee
S
Serge • couple • fr
1
2026-05-15 • via Nuitee
M
Marisol Rosario • family_with_children • pe
10
TODO PERFECTO.
Pros:

EL APOYO Y ATENCION CONSTATE DEL STAFF Y EL EQUIPO SANTUARIO. LAS VISTAS DE LA HABITACION SON DIRECTAS AL RIO Y MONTAÑAS VALEN 100000000000000000000000000000000000000000. SUPREMO DESAYUNO!!!!! :D

2026-05-13 • via Nuitee
A
Anamabborras • couple • es
9
Un hotel con una ubicación maravillosa
Pros:

La ubicación, frente al majestuoso rio, era una placer estar en la habitación la ducha con vistas al rio, y montaña, fantástica.
Atención muy buena

2026-05-11 • via Nuitee
A
Alejandro • solo_traveller • co
9
2026-05-10 • via Nuitee
G
Guadalupe • solo_traveller • pe
9
Pros:

Buen desayuno, habitaciones cómodas y con buena vista

2026-04-24 • via Nuitee
M
Michael • extended_group • us
7
Great value for Machu Picchu stay
Pros:

The hot water took a while to heat up in our rooms, and sometimes didn't get as hot as we liked, sometimes it did. The bed was large and the room was large, and the sound of the river was a nice background for sleeping. The pillows could be more comfortable and larger.

Cons:

Inconsistent shower temperature and the bed pillows.

2026-04-17 • via Nuitee
• solo_traveller • us
9
2026-04-11 • via Nuitee
C
Cassar • couple • ca
9
Staff meet us at train station and escorted us to the hotel, and did a great job looking after anything we needed.
Pros:

Staff were incredibly helpful

Cons:

Nothing

2026-04-02 • via Nuitee
B
Barenn • solo_traveller • pe
8
The river was a symbol of purification, staff were exceptionally helpful, the hotel is a sanctuary.
Pros:

The staff were very friendly and helpful

2026-03-26 • via Nuitee
I
Ionut • couple • ro
7
Decent hotel close to the bus to Machu Pichu
Pros:

Decent hotel, nothing luxurious but in a good location and close to the bus station going to Machu Pichu. Breakfast was average

Cons:

It was basic, nothing to like or dislike.

2026-03-25 • via Nuitee
G
Gloria • couple • es
9
Hotel.confortable con personal muy amable
Pros:

La atención del personal y todo en general. Nos recogieron las maletas en la estación de Ollantaytambo cuando íbamos a Machupichu y fue estupendo..

Cons:

Todo me gustó

2026-03-18 • via Nuitee
A
Ayush • extended_group • us
10
2026-03-18 • via Nuitee
X
Xiao • extended_group • cn
7
2026-03-10 • via Nuitee
L
Lydia • couple • de
10
Pros:

Ein schönes Hotel. Das Zimmer mit Balkon ging zur Straße und war sehr ruhig. Der Ausblick auf den Rio Urubamba ist wunderschön.
Wir kamen sehr früh an und wurden abgeholt und sogar zum Ticket office für die Eintrittskarten für Machu Picchu gebracht. Die Dame hat uns sogar Regenschirme mitgebracht.
Wir mussten nicht sehr lange warten, bis wir ins Zimmer konnten.

Cons:

Nichts. Sehr zu empfehlen!

2026-03-09 • via Nuitee
P
Pablo • couple • cl
9
Pros:

La ubicación excelente, estar frente al río le da una tranquilidad excepcional al lugar. Si hubiera tenido más tiempo me hubiera quedado mucho más! El personal muy amable, nos fueron a buscar al tren, luego custodiaron nuestro equipaje mientras fuimos a Machupicchu, luego ellos mismos nos llevaron las maletas a la estación de trenes. Todo muy bien !

2026-03-05 • via Nuitee
C
Christopher • extended_group • gb
7
okay
2026-02-27 • via Nuitee
M
Michael • couple • do
10
2026-02-26 • via Nuitee
K
KIN SHAN CAT • extended_group • hk
10
I had a wonderful stay at this hotel. The staff were exceptionally friendly, attentive, and professi
Pros:

I had a wonderful stay at this hotel. The staff were exceptionally friendly, attentive, and professional — they truly made me feel welcomed throughout my stay. The location is perfect, making it easy to explore the area, and the room offered a beautiful, relaxing view that made my trip even more enjoyable. I sincerely appreciate the excellent service and warm hospitality. Highly recommended.

2026-02-25 • via Nuitee
N
nibaldo • couple • cl
10
Pros:

Estuvo todo muy bien, las habitaciones y el hotel muy limpio, cómodo y el personal que con su buena amabilidad y un excelente servicios, sobre todo el personal Luz y Carina, personas muy amable que hacen que la estadía sea mucho mas agradable.

2026-02-11 • via Nuitee