Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Cons:
Some noise from outside
Issues with payment methods

Categories

Cleanliness
8.56
Reviews consistently mention cleanliness as a positive aspect.
Service
8.53
Staff were described as helpful and friendly, though mixed with some negatives regarding attention.
Location
9.07
Perfect location for hiking and quieter, slightly away from city center.
Room Quality
8.52
Rooms described as spacious and comfortable with nice views.
Amenities
8.55
Good amenities including a breakfast buffet and game room.
Value for Money
8.51
Overall good value for the experience provided.
Food and Beverage
8.56
Breakfast received positive mentions, but no specific details.
Overall Experience
8.53
General positivity expressed in overall stay and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:44

Property Description

Mountain Views and City Sights
Experience the breathtaking beauty of Machu Picchu from your room's patio, offering stunning mountain views and city sights. Enjoy the comfort of modern amenities like a flat-screen TV and free toiletries.

Convenient Services
Take advantage of the hotel's convenient services including room service, concierge assistance, and a tour desk to help you make the most of your visit. Stay connected with free WiFi and explore the area with ease using the currency exchange service.

Relax and Unwind
After a day of exploring Machu Picchu, unwind at the hotel's garden, shared lounge, or terrace. Play a game of billiards or sip on a refreshing drink at the bar while taking in the serene surroundings.

Book your stay at Santuario Machupicchu now to enjoy a memorable experience in Machu Picchu.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 131 reviews
Cleanliness: 8.56
Service: 8.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
L
Luly Sierra solo_traveller cl
10
10 de 10
Pros:

Céntrico, cómodo y excelente atención.

2026-07-09 via Nuitee
S
Sandra solo_traveller br
8
Pros:

atendimento

2026-07-08 via Nuitee
R
Ryane couple pe
8
Pleasant, very friendly good service, comfortable stay.
Pros:

Rooms were nice and comfortable, bed was comfortable, location was great, pretty quiet with the sound of the river mostly.
Service was great for being very understaffed. The poor girl was doing so much, doing the job of two people, they should always have at least two people attending the guests on each shift. She still served us kindly and professionally at all times. She received us from the train, brought us to the ministry of culture to buy last minute tickets for machu picchu, and waited for us, then brought us back to the hotel.

Cons:

The building next door had a whole array of cellular antennas, I try to keep away from buildings like that, should be illegal near to install in populated buildings, given the amount of radiation they put out.

Breakfast was basic, was offered 1 scrambled egg, I'm a 2-3 egg a day kind of person, but I didn't bother asking for more, would be nice if they offered 1 or 2, and cooked however you like it. They probably would have if I asked, but I didn't bother.

2026-07-08 via Nuitee
G
Ghosh&Co family_with_children ae
7
Enjoy at Machupicchu Pueblo
Pros:

The hotel is in an excellent location, and very near to Machu Picchu treking start point. The staff were exceptionally friendly, courteous, and always willing to help, which made the stay very pleasant.

The breakfast, however, was fairly basic and could be improved with more variety. The rooms were comfortable but could have been cleaner. Also, there is no air conditioning in the rooms, which may be a drawback for some guests. On the positive side, the bus station for Machu Picchu is just a short walk away, making it very convenient for travelers visiting the site.

Cons:

Hotel staffs are exceptionally helpful.

2026-07-02 via Nuitee
C
CHIZURU couple jp
10
マチュピチュにいくなら是非ここ!
Pros:

駅からほんの少し離れています (もちろん駅近です)
静かで川のせせらぎが聞こえてきます
そして マチュピチュに行くバスがホテルの目の前から出ています チケットもすぐそばで購入できます
そして スタッフがとてもとても親切です またお会いしたいです

Cons:

無いです

2026-07-02 via Nuitee
C
Cristian couple cl
8
2026-06-30 via Nuitee
Y
Yannick solo_traveller fr
8
Étape avant Machu Pichu
Pros:

Super accueil du réceptionniste de nuit qui ne nous a pas lâché avant d'être sûr que nous ayons tous les bons billets.
Grande chambre mais pas assez de chauffage

Cons:

Toiles d'araignées au niveau des fenêtres
Manque de verre pour se rincer la bouche

2026-06-28 via Nuitee
D
Daniel solo_traveller us
7
2026-06-28 via Nuitee
C
Carmen couple es
7
No se corresponde calidad-precio
Pros:

Ubicación

Cons:

Desayuno

2026-06-25 via Nuitee
P
Pedro Andrés Díaz solo_traveller es
10
2026-06-21 via Nuitee
A
Augusto extended_group it
9
2026-06-21 via Nuitee
M
Maciej solo_traveller pl
10
Hotel godny polecenia
Pros:

Świetne położenie. Pokój duży i wygodny, woda pod prysznicem ciepła, co nie zawsze jest oczywiste w Peru. Część obsługi mówi po angielsku.

Cons:

Osoba z obsługi, która miała nas odebrać z dworca, dość mocno się spóźniła. Ze względu na to, że bez problemu byśmy trafili do hotelu korzystając z Google Maps, niepotrzebnie straciliśmy trochę czasu na czekanie.

2026-06-19 via Nuitee
P
Praveen solo_traveller us
9
Pros:

The hotel is in a central location. The staff and room were wonderful and the breakfast was nice and delicious. Overall a great place to stay, considering the location.

Cons:

The room was a bit noisy until the traffic died down after 8-9pm.

2026-06-13 via Nuitee
A
Anthony couple gb
9
Excellent Night’s Sleep.
Pros:

The main reason for choosing this hotel was that we wanted a quiet place to stay as we had a very early start. We had an excellent sleep. Breakfast served from 5am. The breakfast was very good with eggs cooked to order. The hotel stored our bags while on our trip to Machu Picchu. The staff were very nice.

Cons:

The dining room was a little cold at 5am but that is not unusual in this part of Peru.

2026-06-09 via Nuitee
M
Michael extended_group ca
10
2026-06-09 via Nuitee
F
Francesco couple be
10
2026-06-08 via Nuitee
T
Tatiana extended_group cl
10
Fue una excelente experiencia
Pros:

Las piezas y el desayuno

Cons:

Nada

2026-05-31 via Nuitee
B
Betsy extended_group us
10
2026-05-29 via Nuitee
O
OM solo_traveller kr
10
2026-05-25 via Nuitee
V
Virginia couple us
10
Personal muy amable Tranquilo Excelente ubicacion
Pros:

Acorde con el precio Super limpio

Cons:

Que no tiene frigobar

2026-05-25 via Nuitee