Aero Auckland Airport

Hotels
5.6 (2662 reviews)
190 Kirkbride Road , Auckland , nz

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Room service
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Car hire
Packed lunches
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
4.18
Several mentions of musty smells, mold, and dirty glasses indicate cleanliness is below standard.
Service
7.15
Staff were sometimes helpful, though interactions were inconsistent.
Location
8.19
Good location near the airport with shuttle services.
Room Quality
4.64
Rooms described as dated, with issues like broken locks and cold showers.
Amenities
3.67
Limited amenities noted, including no TV and inadequate towels.
Value for Money
6.13
Value is perceived as acceptable for a budget hotel, but concerns about quality persist.
Food and Beverage
5.18
Not specifically mentioned, assumed standard quality for hotel tier.
Overall Experience
5.65
General satisfaction was found despite multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Convenient Location and Shuttle Service
Located just 7 minutes from Auckland International Airport, VR Auckland Airport Hotel offers a complimentary shuttle service, ensuring a hassle-free arrival and departure.

Comfortable Accommodation
Relax in our spacious rooms equipped with a flat-screen TV, tea and coffee making facilities, and a private bathroom, providing the perfect retreat during your stay.

Exceptional Service
Our 24-hour front desk service is dedicated to ensuring all your needs are met promptly and efficiently during your time at VR Auckland Airport Hotel.

To experience convenient accommodation and exceptional service, book your stay at VR Auckland Airport Hotel now!

Important information:

Please note that there is a 3.15% charge when you pay with a credit card.

Please let the property know your expected arrival time and flight details in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that the free shuttle service does not operate between 10:00 - 14:00.

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note that luggage storage facilities are limited and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 20 per day.

Location

Guest Reviews

5.6
Based on 2662 reviews
Cleanliness: 4.18
Service: 7.15
Location: 8.19
Room Quality: 4.64
Amenities: 3.67
Value for Money: 6.13
Food and Beverage: 5.18
Overall Experience: 5.65
C
cb0710f202c173ea2620945cacd342f1 • solo_traveller • nz
8
For the nightly rate I was happy. The bed, shower and toilet were clean
Pros:

Proximity to airport. Free bus to hotel. Good price

Cons:

The hotel is old and needs updating

2026-04-18 • via Nuitee
0
01e84f7fc0cb735351864be19e05cb80 • solo_traveller • nz
5
2026-04-18 • via Nuitee
F
ff120e7353957266b395552af05533d6 • solo_traveller • nz
1
I will never stay here again and I will make sure everyone knows to avoid this place.
Cons:

The room was filthy with an overpowering chemical smell that made breathing difficult. No hot water so no shower to be had behind the mould covered shower curtain. When I complained at reception they were not interested.

2026-04-16 • via Nuitee
5
52b4210b45397037545a8c03e06e73c0 • solo_traveller • nz
8
2026-04-16 • via Nuitee
2
2ee0cb0bae6172f5d225ad8721a2a604 • solo_traveller • nz
10
Pros:

Excellent value

2026-04-16 • via Nuitee
5
56fd30b0e8c07243b935bbd047bdd5dc • family_with_children • it
7
Pros:

床比较大，前台服务好，包机场接送

Cons:

条件比较简陋，杯子不太干净净，凳子和桌子也不太干净

2026-04-15 • via Nuitee
1
18d6f9a20c1773d40c72aee8490cad25 • solo_traveller • au
1
Disaster
Pros:

Nothing!

Cons:

Took 45mins by shuttle, arrived to no hot water at 10pm and took an hour to discover that this could have been notified beforehand. I had to leave at 4 am. Hoping for a refund.

2026-04-14 • via Nuitee
C
ca3fd3e7e82173d8e03e653df7d486a1 • couple • nz
1
We cansel our booking.because there is no good facilities over there
Pros:

They are putting the wrong photos for the bedroom .they are absolutely cheating Coustamers.there is no hot water on that building.most of the Coustamer s complaint about that .there is no heat pump nothing on the room

Cons:

Property is not clean, Very smelly

2026-04-14 • via Nuitee
4
497c77456cee72c92d2229030cd2b10c • solo_traveller • nz
4
Pros:

It had a transfer shuttle and had a comfy bed.

Cons:

Wasn’t very clean
Shower was cold
Smelt funky

2026-04-13 • via Nuitee
0
04611cca763871c1ed5fdc2eeb86441a • solo_traveller • nz
9
2026-04-13 • via Nuitee
E
e829095f26787343cda5593f087f5a36 • couple • nz
5
Pros:

Large room

Cons:

No tea towels no sink , no additional bath towels

2026-04-13 • via Nuitee
1
12aafc9c6a5473fa29d9045d68ca75db • solo_traveller • nz
5
Stayed for the shuttle only
Pros:

The shuttle to the airport with 24/hr desk

Cons:

Stains all over the bedding and mattress. Water and hairs by the toilet on arrival. I think the sliding door leaked or something because the carpet was soaked. Had a really strong perfume smell which gave me a headache and hard to sleep.

2026-04-13 • via Nuitee
B
b39c2dd6cd8571ec7c13e291fecbbff2 • solo_traveller • ck
10
2026-04-13 • via Nuitee
4
4b52f9a8ac3871749db868e51b728c23 • solo_traveller • nz
1
I didn’t stay. I left and look for another hotel.
Pros:

None

Cons:

Everything. Dirty, broken floor. Smelly and no towels or blankets. Not worth the money. Photos on the website is not how it looks in real life.

2026-04-12 • via Nuitee
9
98dc5afb915b70d7ead21877ab4634fa • solo_traveller • au
3
Pros:

location

Cons:

the place needs to be pulled down .
very very poor . please do not stay at this place .
unless you want to get sick

2026-04-12 • via Nuitee
9
912e7f06a7c3727dec078dbcc13daa66 • couple • es
5
2026-04-12 • via Nuitee
• solo_traveller • gb
5
2026-04-12 • via Nuitee
E
e2130a8f757272c2501a1a09deb0fddb • family_with_children • us
3
2026-04-12 • via Nuitee
6
6237d5f4544b70a6a3eafcdfeda38aa6 • solo_traveller • nz
9
2026-04-12 • via Nuitee
7
7cda291d68517030937805ea41235401 • solo_traveller • nz
3
Disgusting.
Pros:

Price and proximity to airport

Cons:

It was filthy, stank of strong food and in poor condition - curtains were hanging off the rails, missing cupboards , rings in the coffee cups.
Even the long life milk had expired.

2026-04-12 • via Nuitee