Abstract Hotel

Hotels
8.2 (3170 reviews)
8 Upper Queen Street , Auckland , nz

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Mostly modern amenities
Cons:
Delayed check-in
Hidden fees for breakfast
Gloomy room atmosphere

Categories

Cleanliness
8.28
The room was clean and well looked after, but concerns were raised about the air conditioning.
Service
8.75
Friendly staff with some accommodating experiences, although there were issues with check-in delays.
Location
8.79
Good location, though some mentioned it being a long walk from the city center.
Room Quality
7.74
The room was described as modern but also noted as gloomy and small, not meeting expectations.
Amenities
8.27
Amenities like air conditioning improved the experience, yet there were unexpected costs for breakfast items.
Value for Money
7.73
Concerns over hidden costs and overall pricing compared to competitors.
Food and Beverage
7.28
Breakfast experience described negatively, with additional charges for coffee and juice.
Overall Experience
8.75
Overall good experience despite some complaints; stylish and comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 03:52

Property Description

Abstract Hotel in Auckland offers a luxurious stay with modern amenities. Wellness Retreat: Fitness Centre & Terrace provide relaxation options, while the on-site restaurant serves delectable meals. Tech-Savvy Convenience: Free WiFi & Business Centre cater to business and leisure guests alike. Comfortable Rooms with Modern Facilities ensure a pleasant stay.

Experience the best of Auckland's attractions from Abstract Hotel's central location. Book your stay now for a memorable experience in the vibrant city.

Important information:

Please note that there is a 2.5 % charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 3170 reviews
Cleanliness: 8.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
G
Graham • couple • nz
8
2026-03-28 • via Nuitee
L
Lance • couple • nz
7
2026-03-28 • via Nuitee
S
Shreya • couple • nz
10
Absolutely loved it! Our second stay here and definitely not our last. Never disappoints
Pros:

The cleanliness

2026-03-28 • via Nuitee
G
Gyda • solo_traveller • nz
6
Beautiful reception areas, room tired and grubby.
Pros:

Funky vibe, lots of comfortable communal spaces to choose from.

Cons:

Previous guests socks still under the bed :(

2026-03-28 • via Nuitee
M
Minna • solo_traveller • fi
10
Pros:

Amazing breakfast (for an extra fee), nice room, kitchen with everything you need.

Cons:

Everything in the ceiling was super dusty

2026-03-27 • via Nuitee
B
Becky • solo_traveller • au
9
2026-03-27 • via Nuitee
B
Brigitta • extended_group • nz
3
Hot and dark, probably wouldn't stay again as no aircon which was needed.
Pros:

The location to the event we went to. Online check in and out through booking.com

Cons:

Rooms were very dark with thick curtains and no aircon, it was so hot and had I known there was no aircon I wouldn't have booked there. Wasn't really value for money.

2026-03-27 • via Nuitee
H
Hannah Hebson • solo_traveller • nz
10
Pros:

The hotel is fantastic value for money while also being stylish, clean, modern and functional. The rooms have everything you need. The social areas and bars are so cozy and welcoming. The restaurant and breakfast are delicious and there's a laundry you can use. Will definitely stay again

Cons:

Not much to not like, the rooms are quite dark so hard for make up and hair. Otherwise that's the only minor thing.

2026-03-27 • via Nuitee
R
Rod • solo_traveller • nz
8
Pros:

Good value

2026-03-26 • via Nuitee
Y
Yi ming • couple • nl
8
2026-03-25 • via Nuitee
W
Woodward • solo_traveller • au
8
2026-03-25 • via Nuitee
G
Gloria • solo_traveller • us
9
Pros:

Nice location and helpful staff.

Cons:

The room was very small with no bedside table.

2026-03-25 • via Nuitee
I
Isaac Elias • solo_traveller • sg
6
Dissapointing
Pros:

Well designed

Cons:

Parking is not on-site and indicated available parking is a not accurate, room no AC, pillows uncomfortable.

2026-03-25 • via Nuitee
S
Sarah • extended_group • nz
7
Good hotel - just needs air con!
Pros:

Great staff, comfortable beds, good location, clean

Cons:

No air con! We sweltered at night
Rooms were small and dark - the decor is great but could do with better lighting

2026-03-25 • via Nuitee
I
Ian • couple • nz
9
2026-03-24 • via Nuitee
M
Mike • couple • nz
8
Nice, stylish place, centrally located, with an amazing Italian restaurant!
Pros:

Nice, stylish place. Centrally located, with an amazing Italian restaurant!

Cons:

Room was not massive, but ok for one night. Bed was also a bit small (double).

2026-03-24 • via Nuitee
K
Koiahi • extended_group • us
6
Pros:

Nice hotel for a short stay. Our room was very small, cute, but small and different as advertised on the website. But the location was great and right in the city.

2026-03-24 • via Nuitee
A
Alejandro • solo_traveller • es
10
2026-03-23 • via Nuitee
K
Kym • couple • nz
6
Ok
Pros:

Location, price

Cons:

No air conditioning, very small room not enough space for 2

2026-03-23 • via Nuitee
H
Hayley • couple • gb
9
2026-03-23 • via Nuitee