Abstract Hotel

Hotels
8.2 (3578 reviews)
8 Upper Queen Street , Auckland , nz

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Mostly modern amenities
Cons:
Delayed check-in
Hidden fees for breakfast
Gloomy room atmosphere

Categories

Cleanliness
8.28
The room was clean and well looked after, but concerns were raised about the air conditioning.
Service
8.75
Friendly staff with some accommodating experiences, although there were issues with check-in delays.
Location
8.79
Good location, though some mentioned it being a long walk from the city center.
Room Quality
7.74
The room was described as modern but also noted as gloomy and small, not meeting expectations.
Amenities
8.27
Amenities like air conditioning improved the experience, yet there were unexpected costs for breakfast items.
Value for Money
7.73
Concerns over hidden costs and overall pricing compared to competitors.
Food and Beverage
7.28
Breakfast experience described negatively, with additional charges for coffee and juice.
Overall Experience
8.75
Overall good experience despite some complaints; stylish and comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 03:52

Property Description

Abstract Hotel in Auckland offers a luxurious stay with modern amenities. Wellness Retreat: Fitness Centre & Terrace provide relaxation options, while the on-site restaurant serves delectable meals. Tech-Savvy Convenience: Free WiFi & Business Centre cater to business and leisure guests alike. Comfortable Rooms with Modern Facilities ensure a pleasant stay.

Experience the best of Auckland's attractions from Abstract Hotel's central location. Book your stay now for a memorable experience in the vibrant city.

Important information:

Please note that there is a 2.5 % charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 3578 reviews
Cleanliness: 8.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
S
Saeid couple nz
7
Cons:

Noise comes through rooms

2026-06-06 via Nuitee
L
Leah extended_group nz
10
Loved our overnight stay. Perfect location. Good breakfast options. Helpful friendly staff.
Pros:

Great location, cool design, loved breakfast, pricing

Cons:

-

2026-06-06 via Nuitee
G
Gareth solo_traveller nz
10
2026-06-06 via Nuitee
A
Arrabella couple nz
10
Beautiful and comfortable and great value for money
Pros:

Great room! All facilities including pod coffee maker, I loved the bed nook, and great value breakfast

Cons:

Nothing! No complaints!

2026-06-06 via Nuitee
M
Mohamme Sajith couple nz
10
Awesome stay
Pros:

Neat and tidy

Cons:

All good

2026-06-05 via Nuitee
H
Holly family_with_children nz
10
Great weekend away. Thank you.
Pros:

Very friendly staff. The restaurant was delicious. Nice room for the price we paid.

2026-06-05 via Nuitee
S
Sadie couple nz
8
2026-06-05 via Nuitee
M
Michael solo_traveller nz
7
Pros:

The room was comfortable.

Cons:

The decor was too dark and there wasn't anywhere near enough lighting, so there were many dark corners in the rooms.

2026-06-04 via Nuitee
M
Maxime solo_traveller nl
8
2026-06-04 via Nuitee
L
Lynne couple nz
9
Pros:

Have stayed before in a small room, was given an upgrade and the room was lovely

Cons:

Nothing

2026-06-03 via Nuitee
B
Belinda Willcox solo_traveller nz
10
Pros:

Amazing location, nice dark rooms for sleeping

Cons:

Nothing negative

2026-06-03 via Nuitee
L
Lentine couple nz
8
Pros:

Exceptional service especially at the restaurant! Great food!

Cons:

Did not realise how SMALL the room was! It did not indcate the size of the room when I booked! It was extremely small, my husband and I could barely fit in the room and getting off the bed was a nightmare as I had to climb over my husband to get off the bed! Not enough room for our luggage!

2026-06-03 via Nuitee
S
Scott solo_traveller nz
10
2026-06-02 via Nuitee
A
Akevai extended_group nz
9
2026-06-01 via Nuitee
N
Niki couple ch
8
2026-06-01 via Nuitee
E
Eugenie couple nz
2
Would not stay again and would never recommend
Pros:

Staff were friendly and good location

Cons:

Everything else. Bed was so small, I’m short and my legs still touched the wall at the end of the bed. Room was extremely small, dirty and dark, it felt like we were staying in a budget hostel.

2026-06-01 via Nuitee
F
Fatai couple nz
10
2026-06-01 via Nuitee
J
Jennifer solo_traveller nz
8
Always good value and welcome
Pros:

Staff are always fab, location is excellent, value is extraordinary.

2026-06-01 via Nuitee
J
Jacquii solo_traveller nz
9
Pros:

Very handy to everything we needed, comfy beds and nice staff

Cons:

NA

2026-06-01 via Nuitee
L
LAISA couple nz
10
2026-06-01 via Nuitee