Abstract Hotel

Hotels
8.2 (3170 reviews)
8 Upper Queen Street , Auckland , nz

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Mostly modern amenities
Cons:
Delayed check-in
Hidden fees for breakfast
Gloomy room atmosphere

Categories

Cleanliness
8.28
The room was clean and well looked after, but concerns were raised about the air conditioning.
Service
8.75
Friendly staff with some accommodating experiences, although there were issues with check-in delays.
Location
8.79
Good location, though some mentioned it being a long walk from the city center.
Room Quality
7.74
The room was described as modern but also noted as gloomy and small, not meeting expectations.
Amenities
8.27
Amenities like air conditioning improved the experience, yet there were unexpected costs for breakfast items.
Value for Money
7.73
Concerns over hidden costs and overall pricing compared to competitors.
Food and Beverage
7.28
Breakfast experience described negatively, with additional charges for coffee and juice.
Overall Experience
8.75
Overall good experience despite some complaints; stylish and comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 03:52

Property Description

Abstract Hotel in Auckland offers a luxurious stay with modern amenities. Wellness Retreat: Fitness Centre & Terrace provide relaxation options, while the on-site restaurant serves delectable meals. Tech-Savvy Convenience: Free WiFi & Business Centre cater to business and leisure guests alike. Comfortable Rooms with Modern Facilities ensure a pleasant stay.

Experience the best of Auckland's attractions from Abstract Hotel's central location. Book your stay now for a memorable experience in the vibrant city.

Important information:

Please note that there is a 2.5 % charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 3170 reviews
Cleanliness: 8.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
T
Theda • couple • de
9
Sehr zu empfehlen!
Pros:

Gefallen hat uns neben der geschmackvollen Einrichtung die ausgesprochen günstige Lage und das Restaurant unten im Haus!

2026-03-07 • via Nuitee
R
Robert • couple • nz
8
2026-03-07 • via Nuitee
M
maria katia • couple • br
8
Boa hospedagem
Pros:

O quarto é bem equipado, mas é bem pequeno.

Cons:

O tamanho do quarto. A localização é "médio"

2026-03-07 • via Nuitee
C
Craig • couple • au
8
Good experience
Pros:

Good facilities

Cons:

Small compact rooms.

2026-03-07 • via Nuitee
B
Bence • couple • nz
9
Pros:

Nice little hotel right where we needed.

2026-03-06 • via Nuitee
E
Emma • solo_traveller • gb
9
Amazing place to stay
Pros:

Beautiful design and very spacious room, would be perfect for a longer stay. Quiet, private and comfortable - it was extra special having a fabulous spa and restaurant on site but it is also really close to town.

Cons:

Would recommend having a phone which can make calls in New Zealand if arriving during the night.

2026-03-06 • via Nuitee
J
Joy • solo_traveller • nz
10
A great place to stay
Pros:

First time at Abstract Hotel and I'll be back again! Lovely staff and cute room, very good breakfast, delicious coffee. It is an amazing location.

2026-03-06 • via Nuitee
B
Bence • couple • nz
9
2026-03-06 • via Nuitee
M
Mel • couple • nz
9
Pros:

We had a great first impression, the woman that checked us in was kind and super helpful. We got to the hotel early and they held our luggage at no extra charge, we were also offered several seating areas to relax until our room was available. Our room had a beautiful view and was the perfect size for a few nights.

Cons:

It was great to have a kitchenette but not great that there wasn't any pots or pans, bowls or cooking utensils. You can ask for these and they have a whole cupboard full, I just feel having items in the room already makes more sense.

2026-03-06 • via Nuitee
S
Sharalee • solo_traveller • nz
10
2026-03-06 • via Nuitee
C
Claire • couple • nz
8
Our second time at abstract so pretty happy overall
Pros:

The proximity to everything we needed and the car park was nice and close and was for 24 hours

Cons:

The cigarette smell which was a constant feature in the hallways

2026-03-06 • via Nuitee
S
Suzannah • solo_traveller • gb
7
2026-03-05 • via Nuitee
L
Liz • extended_group • au
8
2026-03-05 • via Nuitee
D
Dignum • solo_traveller • gb
9
Pros:

Breakfast was good

Cons:

On edge of town, 25 min walk to harbour

2026-03-05 • via Nuitee
S
Sheila • solo_traveller • nz
9
2026-03-05 • via Nuitee
S
Sheehan • solo_traveller • nz
9
2026-03-05 • via Nuitee
J
Jenny-Rose • extended_group • nz
8
2026-03-05 • via Nuitee
D
David • extended_group • nz
10
Friendly staff and excellent restaurant
Pros:

Location Restaurant

2026-03-05 • via Nuitee
M
Mari • extended_group • fi
10
2026-03-05 • via Nuitee
H
Heather • family_with_children • nz
9
Nice family break overall thank you
Pros:

Very comfortable beds and liked the layout which was great for families, 2 x bedrooms with centre lounge and both had en suites. Restaurant on site, friendly and welcoming

Cons:

Everywhere was so dark, its not very practical, even with the lights on! The walls are black, and you Cant even see to turn the light switch on for more light as the light switches are also black so they blend in with the wall 😅

2026-03-04 • via Nuitee