Abstract Hotel

Hotels
8.2 (3492 reviews)
8 Upper Queen Street , Auckland , nz

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Mostly modern amenities
Cons:
Delayed check-in
Hidden fees for breakfast
Gloomy room atmosphere

Categories

Cleanliness
8.28
The room was clean and well looked after, but concerns were raised about the air conditioning.
Service
8.75
Friendly staff with some accommodating experiences, although there were issues with check-in delays.
Location
8.79
Good location, though some mentioned it being a long walk from the city center.
Room Quality
7.74
The room was described as modern but also noted as gloomy and small, not meeting expectations.
Amenities
8.27
Amenities like air conditioning improved the experience, yet there were unexpected costs for breakfast items.
Value for Money
7.73
Concerns over hidden costs and overall pricing compared to competitors.
Food and Beverage
7.28
Breakfast experience described negatively, with additional charges for coffee and juice.
Overall Experience
8.75
Overall good experience despite some complaints; stylish and comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 03:52

Property Description

Abstract Hotel in Auckland offers a luxurious stay with modern amenities. Wellness Retreat: Fitness Centre & Terrace provide relaxation options, while the on-site restaurant serves delectable meals. Tech-Savvy Convenience: Free WiFi & Business Centre cater to business and leisure guests alike. Comfortable Rooms with Modern Facilities ensure a pleasant stay.

Experience the best of Auckland's attractions from Abstract Hotel's central location. Book your stay now for a memorable experience in the vibrant city.

Important information:

Please note that there is a 2.5 % charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 3492 reviews
Cleanliness: 8.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
E
Emily solo_traveller nz
9
2026-05-09 via Nuitee
J
Jiahui couple nz
7
Cons:

The appliances and the cups provided were dirty - there was existing water in the coffee machine that i don’t know from how long ago and the kettle poured out water that was dusty

2026-05-09 via Nuitee
J
Jay-Dine family_with_children nz
4
Underwhelming and disappointing.
Pros:

Location and friendly staff.

Cons:

The room, had a very small aircon unit (like a little Dyson swivel fan) which was no where near big enough to cool the room down. The walls are paper thin, meaning all sound from the neighbouring room travelled into your room and most like our sound travelled into their room. We left the hotel not feeling rested at all.

2026-05-09 via Nuitee
T
Todd solo_traveller us
8
2026-05-09 via Nuitee
A
Andres couple nz
10
2026-05-08 via Nuitee
N
Nick solo_traveller nz
10
Pros:

The aesthetic of the venue is truly remarkable, inspiring me to consider redecorating my home with darker wall colors, moving away from the current horrible white. I believe the interior design demonstrates exceptional foresight and meticulous planning.

Cons:

The absence of integrated Chromecast functionality within the television unit.

2026-05-08 via Nuitee
L
Lacrinni couple br
10
Melhor custo benefício!
Pros:

Tudo perfeito!

Cons:

Nada a reclamar.

2026-05-08 via Nuitee
S
Saverio couple it
9
Pros:

Perfect facilities for a lovely stay.

Cons:

The walls are a very dark colour. Hard to spot anything in the dark, even the light switches…

2026-05-07 via Nuitee
S
Sonya couple nz
10
2026-05-07 via Nuitee
M
melanie solo_traveller au
10
2026-05-07 via Nuitee
M
Mere solo_traveller ie
7
2026-05-06 via Nuitee
M
Maggie solo_traveller nz
8
Pros:

Convenience and easy going.

Cons:

All good

2026-05-05 via Nuitee
D
David solo_traveller nz
10
My home away from home in Auckland
Pros:

Wonderful restaurant and location. Always friendly staff.

2026-05-04 via Nuitee
L
Lea couple de
9
2026-05-04 via Nuitee
S
Sake couple nz
10
2026-05-04 via Nuitee
V
Vanilton couple nz
9
2026-05-04 via Nuitee
J
Julian extended_group nz
10
Perfect for what we needed
Pros:

It was central, tidy and had everything we needed

Cons:

Just needed more bin space

2026-05-04 via Nuitee
S
Sake couple nz
10
2026-05-04 via Nuitee
S
Sake couple nz
10
2026-05-04 via Nuitee
K
Katelyn couple nz
8
2026-05-03 via Nuitee