InterContinental Auckland by IHG

Hotels
•
InterContinental Hotels & Resorts
9.2 (507 reviews)
1 Queen Street , Auckland , nz

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service
Comfortable rooms
Cons:
Parking difficulties
Housekeeping inconsistencies

Categories

Cleanliness
8.3
Some concerns about housekeeping detail noted.
Service
9.8
Consistently positive feedback about staff and services.
Location
9.8
Multiple reviews highlight the perfect location for accessibility.
Room Quality
9.3
Rooms are described as beautiful and comfortable.
Amenities
8.8
Good amenities with some comments about parking.
Value for Money
8.8
Rated reasonably for the overall experience.
Food and Beverage
9.3
Breakfast options and room dining received positive remarks.
Overall Experience
9.5
High satisfaction reported across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:59

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms equipped with modern amenities, offering a comfortable and stylish stay.

Gourmet Dining Options
Savor a delectable buffet, à la carte, or vegetarian breakfast each morning at our exquisite restaurant.

Central Location
Conveniently situated in the heart of Auckland, explore nearby attractions such as Viaduct Harbour and Sky Tower.

To experience luxury and convenience in the vibrant city of Auckland, book your stay at InterContinental Auckland, an IHG Hotel.

Important information:

Please note that the room types of unit "Classic Room" are subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs NZD 24 per day.

Location

Guest Reviews

9.2
Based on 507 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
L
Luz Consuelo • family_with_children • es
9
2026-04-17 • via Nuitee
A
Arndt • solo_traveller • de
8
2026-04-16 • via Nuitee
S
Sarah • couple • nz
10
2026-04-15 • via Nuitee
M
Martin • couple • ch
9
2026-04-13 • via Nuitee
L
Luz Consuelo • family_with_children • es
9
Mejora en el Chek-in
Pros:

Ubicación y conforto.

Cons:

El tramite del Chek-in, esperamos mucho tiempo despues de las 15 horas, paracque nos dieran la habitación.

2026-04-13 • via Nuitee
M
Maree • couple • au
9
We loved our stay. The lounge service was exceptional.
Pros:

Location
Facilities

2026-04-12 • via Nuitee
E
Eric • couple • us
10
2026-04-11 • via Nuitee
B
Barr • family_with_children • au
8
2026-04-07 • via Nuitee
A
Anton • couple • ch
10
Pros:

Vue, emplacement et petit-déjeuner.

2026-04-06 • via Nuitee
X
Xu • family_with_children • au
10
2026-04-05 • via Nuitee
A
Anton • couple • ch
10
2026-04-04 • via Nuitee
M
Marcia • solo_traveller • br
10
Pros:

O quarto maravilhoso com vista para o mar

2026-03-31 • via Nuitee
C
Carolyn • couple • us
10
Everything was excellent! The only critique is that I wish the pillows had more support. They became flat instantly.
2026-03-31 • via Nuitee
R
Rudolf • couple • ch
9
Cons:

Brotqualität,

2026-03-30 • via Nuitee
J
Jerome • solo_traveller • pf
9
2026-03-28 • via Nuitee
F
Fabio • family_with_children • ca
9
Pros:

The concierge staff were EXCELLENT. Location was great.

Cons:

Far too complicated to turn on and off lights. Dated interior. Unlevel floor transition to bathroom.

2026-03-24 • via Nuitee
R
Rui • extended_group • nz
8
2026-03-19 • via Nuitee
M
Matt • extended_group • au
9
2026-03-19 • via Nuitee
M
maria teresa • couple • cl
9
Preciosa vista insuperable
Pros:

La ubicación

Cons:

El valor

2026-03-19 • via Nuitee
J
John • couple • us
9
2026-03-18 • via Nuitee