InterContinental Auckland by IHG

Hotels
•
InterContinental Hotels & Resorts
9.2 (507 reviews)
1 Queen Street , Auckland , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service
Comfortable rooms
Cons:
Parking difficulties
Housekeeping inconsistencies

Categories

Cleanliness
8.3
Some concerns about housekeeping detail noted.
Service
9.8
Consistently positive feedback about staff and services.
Location
9.8
Multiple reviews highlight the perfect location for accessibility.
Room Quality
9.3
Rooms are described as beautiful and comfortable.
Amenities
8.8
Good amenities with some comments about parking.
Value for Money
8.8
Rated reasonably for the overall experience.
Food and Beverage
9.3
Breakfast options and room dining received positive remarks.
Overall Experience
9.5
High satisfaction reported across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:59

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms equipped with modern amenities, offering a comfortable and stylish stay.

Gourmet Dining Options
Savor a delectable buffet, à la carte, or vegetarian breakfast each morning at our exquisite restaurant.

Central Location
Conveniently situated in the heart of Auckland, explore nearby attractions such as Viaduct Harbour and Sky Tower.

To experience luxury and convenience in the vibrant city of Auckland, book your stay at InterContinental Auckland, an IHG Hotel.

Important information:

Please note that the room types of unit "Classic Room" are subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs NZD 24 per day.

Location

Guest Reviews

9.2
Based on 507 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
M
Marie • solo_traveller • fr
9
2026-02-12 • via Nuitee
M
Marc • couple • au
9
2026-02-12 • via Nuitee
F
francis • couple • au
8
Good
Pros:

the lounge excellent

Cons:

we waited for the check in for over an hour after 415 pm. not handled well.

2026-02-11 • via Nuitee
P
Prakash • couple • gb
8
Great helpful staff
Pros:

Good food
Excellent staff

2026-02-11 • via Nuitee
E
Estefania • solo_traveller • es
10
2026-02-10 • via Nuitee
D
DEAN • family_with_children • au
9
Will stay there next time in Auckland
Pros:

Everything

Cons:

Nothing

2026-02-09 • via Nuitee
B
Bernard • couple • pf
10
Excellent séjour !
Pros:

De la réception au restaurant, en passant par le service du nettoyage, le personnel de l’hôtel est formidable !
L’hôtel est très confortable et propre. L’emplacement est idéal.
Les chambres sont très confortables.

2026-02-08 • via Nuitee
R
Robert • couple • us
10
Great location in a great city.
Pros:

The location is great. Don't miss the ethnic breakfast dishes.

2026-01-29 • via Nuitee
K
Kevin • couple • us
10
2026-01-28 • via Nuitee
F
Frew • couple • au
9
We enjoyed the rooftop as well
Pros:

Friendly staff and location

Cons:

Need deodorants in lifts and toilets

2026-01-28 • via Nuitee
I
Ian • couple • nz
10
2026-01-27 • via Nuitee
B
Bernard • couple • us
9
2026-01-25 • via Nuitee
M
Marjorie • couple • au
10
Perfect location for us coming off a cruise ship. Club Lounge was excellent.
Pros:

Breakfast was excellent. Service was quick & our eggs were perfectly cooked. There was a good range of cereal, yoghurts, pastries & fruit. Coffee was excellent.

Cons:

Nothing at all.

2026-01-21 • via Nuitee
M
Melanie • family_with_children • nz
10
Amazing and beautiful room. The fantastic team warmly welcomed us. Thank you
Pros:

Beautiful, kind, extremely helpful and informative team. Beautiful, clean and comfortable room

2026-01-20 • via Nuitee
H
Hai • couple • au
10
2026-01-19 • via Nuitee
T
Thiago • couple • br
10
2026-01-19 • via Nuitee
J
jamie • couple • nz
10
2026-01-19 • via Nuitee
N
Nicki • extended_group • us
10
2026-01-19 • via Nuitee
B
Barbara • family_with_children • us
10
Pros:

Exceptional restaurant. Excellent concierge service and outstanding location across from the harbor hub. Good technology in the room set up

2026-01-19 • via Nuitee
A
Adam • solo_traveller • au
10
2026-01-19 • via Nuitee