InterContinental Auckland by IHG

Hotels
•
InterContinental Hotels & Resorts
9.2 (592 reviews)
1 Queen Street , Auckland , nz

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service
Comfortable rooms
Cons:
Parking difficulties
Housekeeping inconsistencies

Categories

Cleanliness
8.3
Some concerns about housekeeping detail noted.
Service
9.8
Consistently positive feedback about staff and services.
Location
9.8
Multiple reviews highlight the perfect location for accessibility.
Room Quality
9.3
Rooms are described as beautiful and comfortable.
Amenities
8.8
Good amenities with some comments about parking.
Value for Money
8.8
Rated reasonably for the overall experience.
Food and Beverage
9.3
Breakfast options and room dining received positive remarks.
Overall Experience
9.5
High satisfaction reported across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:59

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms equipped with modern amenities, offering a comfortable and stylish stay.

Gourmet Dining Options
Savor a delectable buffet, à la carte, or vegetarian breakfast each morning at our exquisite restaurant.

Central Location
Conveniently situated in the heart of Auckland, explore nearby attractions such as Viaduct Harbour and Sky Tower.

To experience luxury and convenience in the vibrant city of Auckland, book your stay at InterContinental Auckland, an IHG Hotel.

Important information:

Please note that the room types of unit "Classic Room" are subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs NZD 24 per day.

Location

Guest Reviews

9.2
Based on 592 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
M
Maguey Vairea Maite • family_with_children • pf
10
Excellent
Pros:

Excellent établissement, un personnel aux petits soins et une localisation centrale ✨
Une mention spéciale pour l’équipe du petit déjeuner du Advieh ✨👌

2026-06-27 • via Nuitee
S
Summan • couple • nz
10
2026-06-24 • via Nuitee
J
Jenny • couple • nz
9
2026-06-24 • via Nuitee
G
Guillaume • solo_traveller • pf
10
Très bel hôtel
Pros:

Le confort et le calme de la chambre
Le petit dejeuner tres copieux
Personnel au top

Cons:

Rien

2026-06-22 • via Nuitee
F
Felicia • family_with_children • id
9
2026-06-20 • via Nuitee
D
Daryl • couple • au
10
Fabulous
Pros:

Fabulous hotel in excellent position with great staff and exceptional room on 10th floor with magnificent views of the harbour

Cons:

Everything was perfect

2026-06-17 • via Nuitee
M
MC • couple • nz
10
5 star quality
Pros:

5 star all the way. From location to the little details.

Cons:

None. Will be back for sure

2026-06-15 • via Nuitee
E
Emily • couple • nz
10
Wonderful
Pros:

Location and interior stunning

Cons:

Nothing

2026-06-14 • via Nuitee
J
Jesseca • couple • nz
9
Was a nice stay
Pros:

Good location and good food and drink

Cons:

At the start one of the staff tryed to charge me full price without telling me when I have already paid for the booking.

2026-06-13 • via Nuitee
R
Rui • couple • nz
5
Cons:

The air conditioning was not warm enough, make my guests feel too cold and afraid of going to having a shower. They told me they were very disappointed. That’s a major letdown.

2026-06-13 • via Nuitee
J
Jonathan • solo_traveller • au
10
Superb new hotel
Pros:

Everything was perfect

Cons:

Nothing

2026-06-12 • via Nuitee
S
Serai • family_with_children • nz
9
We will always be back
Pros:

Second family-staycation as we love the facilities and breakfast. Amenities are great and considering location super quiet

Cons:

Staff weren’t as great as last time this trip

2026-06-06 • via Nuitee
R
Rajamani • couple • my
10
Pros:

Beautiful property with a fantastic view

2026-06-06 • via Nuitee
A
Andrea Carina • couple • uy
10
El lugar ideal
Pros:

Todo

Cons:

Nada

2026-06-05 • via Nuitee
E
Eckbrecht • couple • de
10
2026-06-05 • via Nuitee
E
elizabeth • couple • au
10
High recommended and would stay here again.
Pros:

Location is central to shopping area, restaurants, ferry and train station.
Breakfast and fantastic and wide variety of options.

2026-06-04 • via Nuitee
K
kim • family_with_children • kr
10
2026-06-01 • via Nuitee
M
marcela • couple • ar
10
Pros:

Todo excelente!!

Cons:

Nada

2026-06-01 • via Nuitee
K
Katherine • couple • nz
9
Fantastic .. the staff were exceptional and very helpful.
Pros:

So close to viaduct and commercial bay

Cons:

It was great .. although a pool/ spa area would make it 10/10

2026-05-31 • via Nuitee
M
Marta • extended_group • us
10
Wonderful stay. Rooms were beautiful and clean, staff was friendly and the buffet breakfast was exceptional.
Pros:

The location was wonderful and close to the pier and shopping center. It is truly a beautiful property.

2026-05-31 • via Nuitee