Horizon by SkyCity

Hotels
9.3 (3203 reviews)
85-93 Hobson Street , Auckland , nz

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pillows too big
Inconsistent service due to illness

Categories

Cleanliness
9.34
Generally clean rooms with specific positive mentions in reviews.
Service
9.81
Staff were friendly and helpful, with standout experiences noted.
Location
9.35
Great location with easy access to attractions, mentioned positively in multiple reviews.
Room Quality
8.8
Rooms were modern and tidy, but some comments about comfort.
Amenities
8.83
Basic amenities mentioned; some facilities like a spa were desired.
Value for Money
9.29
Considered good value, particularly for the experience quality.
Food and Beverage
9.34
Breakfast and dining experiences were highlighted as excellent.
Overall Experience
9.61
Overall positive sentiment, with several guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with city views, flat-screen TVs, and modern amenities including a coffee machine.

Exceptional Services
Enjoy the convenience of room service, a 24-hour front desk, and complimentary WiFi throughout the hotel.

Prime Location
Explore Auckland easily with popular attractions like Sky Tower and SKYCITY Auckland Convention Centre just a stone's throw away.

Book your stay at Horizon by SkyCity and experience luxury at its finest.

Important information:

Please note that there is a 1.8% charge when you pay with a contactless and/or credit card. Please note that the private parking is valet parking and is offered at an extra cost.
Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 3203 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.61
L
Luke Gokcen solo_traveller nz
10
Review
Pros:

Amazing view, great bed, great facilities in the room, and location to the NZICC. Honestly couldn't have asked for a better place to stay.

Cons:

Check in was a bit crowded but was that time of day.

2026-05-17 via Nuitee
R
Ricky couple nz
10
2026-05-16 via Nuitee
J
John couple nz
10
2026-05-16 via Nuitee
S
Shekairis solo_traveller nz
6
Pros:

Cleanest of room

Cons:

The walkway from sky city to Horizon not working took long to get it open. For staff to come and open.

2026-05-15 via Nuitee
Y
Yashwant couple nz
10
Pros:

Have stayed multiple times great location and rooms

Cons:

Nothing

2026-05-15 via Nuitee
G
Glyn couple nz
10
Pros:

The staff were excellent, the hotel was great in terms of the room. valey parking was a great service.

2026-05-14 via Nuitee
N
Nikhil family_with_children nz
10
2026-05-14 via Nuitee
J
Jennifer solo_traveller nz
10
2026-05-14 via Nuitee
R
Richards family_with_children nz
10
2026-05-14 via Nuitee
B
Bree couple nz
9
2026-05-14 via Nuitee
T
Tony couple nz
10
spectacular
Pros:

great selection and plenty of time to go down

Cons:

Luck at the casino

2026-05-13 via Nuitee
G
Grupo couple br
7
cidade muito agradável.
Pros:

equipe muito simpática, muito bem localizado.

Cons:

o bar poderia permanecer aberto ate um pouco mais tarde.

2026-05-13 via Nuitee
A
Alannah couple au
10
Pros:

Stunning views and excellent service

2026-05-13 via Nuitee
T
Tracy Harata family_with_children nz
10
Will definitely stay again at The Horizon, if you want luxury book now!
Pros:

The Horizon stay started with being made to feel welcome by friendly staff. The entrance into the building revealed a stunning interior design which made the stay feel extra special. The room was luxurious & the beds were inviting, comfy & I loved the fancy bedding. The sky walk way joining The Horizon to Sky City made access quick & easy to the casino & restaurants.

2026-05-12 via Nuitee
A
AALIYAH couple nz
9
A clean, modern, and convenient stay that made my boyfriend’s birthday extra special.
Pros:

We stayed at Horizon by SkyCity for my boyfriend’s birthday and had such a lovely experience. The hotel felt very clean, fresh, and new, and the location was perfect. Our room also had a really good view, which made the stay even more special. We loved the complimentary coffee sachets and tea provided in the room, and the hotel staff also left us a sweet message and small gifts for the birthday celebration, which was such a thoughtful touch.
For the parking, we parked at SkyCity and simply crossed the bridge to get to the hotel, which was super convenient. We also had dinner at Orbit 360, which made the stay extra special. Since we dined there, our parking was free — we just let the hotel reception know and they sorted it out for us easily.

Cons:

What didn’t you like about the property?
Honestly, not much to complain about. Everything was smooth and comfortable during our stay.

2026-05-12 via Nuitee
L
Larry couple nz
9
2026-05-12 via Nuitee
Y
Yiying solo_traveller au
10
Pros:

Friendly, attentive staff. Good amenities.

2026-05-12 via Nuitee
J
Jeff solo_traveller au
10
Perfect location and facilities for a business trip or weekend break.
Pros:

Great location and very comfortable hotel. Plenty of food options in-house or close by.

Cons:

Nothing, a great city hotel.

2026-05-12 via Nuitee
C
Craig family_with_children nz
10
2026-05-11 via Nuitee
R
Rebecca couple nz
6
Not at all worth the $400 a night I paid for. Nothing special at all about the room.
Cons:

Parking at sky city is free if you spend minimum of $40 at many of the vendors there....the hotel staff didnt seem to be aware of this and tried twice to get me to pay for parking even though I told them about this offer. They seemed surprised when I said restaurant staff would validate my parking ticket for me and instead encouraged me to come back to the hotel (after spending money at Federal for breakfast) to validate my ticket (which I would have been charged for).

2026-05-11 via Nuitee