Pullman Auckland Airport

Hotels
Pullman Hotels and Resorts
9 (4191 reviews)
37 Tom Pearce Drive , Auckland , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Spacious and comfy rooms
Great overall experience
Cons:
Chaotic service during busy times
High charges for additional items

Categories

Cleanliness
8.64
Mostly clean but issues mentioned in the breakfast service.
Service
8.11
Service was chaotic and unresponsive at times.
Location
9.65
Great location next to the airport, making it very convenient.
Room Quality
9.6
Rooms described as excellent, spacious, and comfortable.
Amenities
9.13
Good facilities, although some services were not utilized.
Value for Money
8.59
Expensive but appreciated for the quality of stay.
Food and Beverage
8.64
Food was excellent but charged for additional items.
Overall Experience
9.61
Despite some issues, overall a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:16

Property Description

Luxurious Accommodation
Enjoy 5-star accommodation at Pullman Auckland Airport, complete with air-conditioned rooms and modern amenities like a coffee machine and flat-screen TV.

Convenient Location
Located just a few steps away from Auckland Airport, our hotel provides easy access to popular attractions like Auckland Botanic Gardens and Mount Smart Stadium.

Delicious Dining Options
Start your day right with a buffet, continental, or Full English/Irish breakfast served every morning at the hotel's restaurant.

Book now for a luxurious stay at Pullman Auckland Airport!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 49 per day.

Location

Guest Reviews

9
Based on 4191 reviews
Cleanliness: 8.64
Service: 8.11
Location: 9.65
Room Quality: 9.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.61
J
Jim couple au
10
Pros:

Easy access, easy check in, very clean

Cons:

I felt the cost was a little high

2026-03-21 via Nuitee
V
Valerie solo_traveller ca
9
2026-03-21 via Nuitee
Y
YUSHUO family_with_children cn
9
2026-03-21 via Nuitee
M
Michael couple au
10
2026-03-21 via Nuitee
R
Roderick couple au
10
2026-03-21 via Nuitee
D
Deane couple nz
10
2026-03-21 via Nuitee
D
Dominic couple gb
8
End of a long stay in NZ
Pros:

Close proximity to the International terminal.
Handy cafe on ground floor, with good coffee

Cons:

The 9th floor restaurant provided good food, but we felt it was expensive for the standard of food and drinks

2026-03-21 via Nuitee
M
Mia solo_traveller gb
10
2026-03-21 via Nuitee
J
Jane couple au
8
2026-03-21 via Nuitee
J
Jean-Charles family_with_children fr
10
2026-03-20 via Nuitee
J
Jeffrey extended_group us
10
2026-03-20 via Nuitee
N
Natalie family_with_children au
10
Pros:

Excellent location
Fabulous shower

2026-03-20 via Nuitee
G
Gordon solo_traveller nz
8
2026-03-20 via Nuitee
G
Garry couple us
10
2026-03-20 via Nuitee
V
Victoria couple au
10
2026-03-20 via Nuitee
柏菘 extended_group tw
5
Pros:

地點好不用多說,走路五分鐘到國際線
注意如果是到國內線,大概要走 15 分鐘
床 棉被 隔音 空調很舒適,睡得不錯

Cons:

洗澡的水壓實在太小,沒住過這種水壓的飯店,還是五星級…
調整冷熱度也很困難,一下太冷一下太熱
門底下有細縫水很容易跑出去把地板跟腳踏墊弄濕
總之洗澡體驗極差

2026-03-20 via Nuitee
S
Shauger couple us
10
Short stay before an international flight. All the comforts you need!
Pros:

Clean, convenient, comfortable beds, room layout & design were superb

Cons:

Restaurant was very loud

2026-03-19 via Nuitee
Z
Zyna family_with_children nz
9
2026-03-19 via Nuitee
H
Helen couple nz
8
Great location. Comfortable bed.
Pros:

Excellent location. Comfortable bed.

Cons:

Bathroom was dark. Only 2 towels - not so good as I use 2 per shower, a hair one and a body one. Very unfriendly front desk lady in restaurant. Food not flavoured well.

2026-03-19 via Nuitee
C
Chris couple nz
10
Pros:

Great location and of a very high standard. Very flexible and easy to deal with

2026-03-19 via Nuitee