Sartori Concept Hotel

Hotels
9.5 (481 reviews)
39 Πεδιάδος , Heraklio Town , gr

Facilities

Non-smoking rooms
Air conditioning
Terrace
Safety deposit box
Non-smoking throughout
Outdoor furniture
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Unique design
Cleanliness
Cons:
Small room size
Weak WiFi
Sketchy surrounding area

Categories

Cleanliness
9.3
Some reviewers mentioned issues with cleanliness at night and in surrounding areas.
Service
10
Guests noted helpful and friendly staff, contributing positively to overall service.
Location
10
The location was frequently praised as being close to restaurants and key attractions.
Room Quality
8.8
Some guests felt the rooms were small or slightly awkward, impacting overall room satisfaction.
Amenities
9.3
Amenities were positively reviewed, but specific amenities like stronger WiFi were requested.
Value for Money
8.8
Some reviewers felt that the experience did not meet their expectations based on price.
Food and Beverage
9.8
Breakfast and other food offerings were well-received.
Overall Experience
10
Most reviews reflected a very positive overall experience, with many highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 12:03

Property Description

Sustainable Aparthotel in Heraklio Town

Comfort and Convenience:
Enjoy comfortable allergy-free rooms equipped with modern amenities such as air-conditioning, a coffee machine, and a flat-screen TV. Relax on the terrace or patio available in select units, ensuring a peaceful stay.

Delicious Dining Options:
Start your day with a choice of à la carte or continental breakfast featuring local specialties, fresh pastries, and fruits. Savor a delightful culinary experience without leaving the hotel.

Prime Location and Nearby Attractions:
Conveniently located near popular points of interest including Amoudara Beach and Morosini Fountain, explore the beauty of Heraklio Town with ease. Visit cultural sites like the Heraklion Archaeological Museum and Venetian Walls just a short distance away.

Book your stay at Sartori Concept Hotel for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.5
Based on 481 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.8
Overall Experience: 10
L
Leslie couple us
9
2026-01-19 via Nuitee
C
CHRISTINA family_with_children gr
10
Pros:

Εξαιρετικό από αρχιτεκτονικής πλευράς!

2026-01-19 via Nuitee
F
Faidra solo_traveller bg
10
Pros:

Beautiful neoclassical hotel in the heart of Heraklion. Stylish, spotless, and run by a wonderfully friendly staff—perfect stay!

2026-01-19 via Nuitee
A
ARISTOMENIS solo_traveller gr
10
Η καλύτερη επιλογή στο κέντρο του Ηρακλείου
Pros:

Η περιοχή δίπλα στην κεντρική πλατεία του Ηρακλείου, η άνεση του διαμερίσματος και οι παροχές που προσφέρει

2026-01-19 via Nuitee
M
Megan couple ch
9
Very nice stay in Heraklion
Pros:

Location was great, very close to restaurants and bus stops. The hotel itself was beautiful and very nice - plus, it didn't just look like it was furnished from IKEA like so many apartments

Cons:

The Wifi could have been a bit stronger, and the only coffee available for the Nespresso maker in the room was decaf

2025-11-17 via Nuitee
H
Hilerio couple us
8
2025-11-16 via Nuitee
T
thierry couple fr
9
Étonnant!
Pros:

Complètement atypique! Un joyau dans un quartier vétuste. Ne vous laissez pas impressionner par l'environnement, l'expérience vaut le coup. Je ne vous en dis pas plus. Mais c'est top!
PS: il vaut mieux maîtriser son portable, tout se passe par des applis, des codes...mais c'est fluide.

Cons:

Place de parking aléatoire dans la journée. Plus de chance le soir. Il faut tourner...

2025-11-16 via Nuitee
K
Karen couple us
7
Pros:

The staff was helpful. The room was quiet.

Cons:

the room was small.

2025-11-09 via Nuitee
S
Saint-cyr couple gr
8
Bel endroit ! Bel emplacement et décoration originale et personnelle
Pros:

La deco !

Cons:

Pas grand-chose

2025-10-31 via Nuitee
A
Andrea solo_traveller ch
10
2025-10-26 via Nuitee
C
Christine couple fr
9
Séjour agréable
Pros:

Nous avons apprécié l'emplacement la propreté les équipements adaptés à nos besoin ainsi que le contact et les conseils des propriétaires bien que tout à distance.
Les petits déjeuners étaient très bons et très copieux

Cons:

La rue pas tres propre et non éclairée le soir exceptée devant notre entrée.
Un accueil humain non électronique aurait été appréciée

2025-10-20 via Nuitee
A
Agni solo_traveller gr
10
2025-10-19 via Nuitee
S
Sanne solo_traveller nl
9
2025-10-18 via Nuitee
I
Ilektra solo_traveller dk
10
Memorable experience- worth visiting that stands out
Pros:

The calmness, closeness to the centre, unique design and facilities ! Easy to go around and many activities and shops around (Pilates, gym, bakeries, cafes, archeological museum, taxi etc.). Very safe location and local owners that were very kind and helpful.

2025-10-17 via Nuitee
A
Antonis solo_traveller gr
10
2025-10-16 via Nuitee
C
Christine family_with_children de
9
2025-10-16 via Nuitee
P
Pichioni solo_traveller gr
10
Pros:

Such an amazing place ! Always a pleasure to stay there when I am visiting Heraklion for work I truly recommended it

2025-10-16 via Nuitee
N
Nikitas solo_traveller gr
10
Nice design, clean, good location and very cosy place!
Pros:

Fantastic place! The location is perfect near the town…

Cons:

Nice design, clean and very cosy place!

2025-10-14 via Nuitee
R
Richard family_with_children us
4
Not as nice as it looks.
Pros:

Close to city center

Cons:

Very sketchy, dilapidated area.(see photos) Had to park 3 blocks away and haul luggage through a scary neighborhood.
The pictures of it on booking . Com make it appear spacious but in reality its a very tiny, very awkward room and a very, very tiny awkward bathroom. Upstairs.

2025-10-13 via Nuitee
P
Pj extended_group at
10
Absolut empfehlenswert
Pros:

Entzückendes Hotel mit sehr schönen, komfortablen Zimmer (und Betten!), unkomplizierte Kommunikation.

Cons:

-

2025-10-12 via Nuitee