Arabella Residence

Hotels
8.8 (169 reviews)
201 Gamal Abdel Nasser, 5th settlement , Cairo , eg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Very polite, helpful and attentive staff (mentioned repeatedly)
Clean and spacious rooms in many reviews
Convenient location (near mall, good price-location balance)
Comfortable stay and frequently recommended
Many guests praise the breakfast
Cons:
Perceived poor value for the price; some guests strongly discouraged booking
Noise and some room maintenance issues (loose/old windows, occasional cleanliness complaints)
Limited on-site amenities and no/little lobby space
Inflexible policies or extra charges reported (late checkout, refund issues)
Occasional breakfast timing/service issues

Categories

Cleanliness
8
Generally reported as clean in many reviews, with several guests praising cleanliness; however a few guests reported issues (not clean, loose/old windows, maintenance concerns) which lowers the score slightly.
Service
10
Consistently highlighted across multiple reviews and languages as excellent — very polite, helpful and attentive staff and reception repeatedly praised; staff often described as the best part of the stay.
Location
9.4
Multiple mentions of convenient location (near mall, good access, good price-location balance). A minority note limited nearby tourist spots or street access difficulties, but overall location is a strong positive.
Room Quality
9.2
Rooms described as large, well maintained and comfortable by many guests; some isolated issues reported (loose windows, old locks) but overall room quality is good.
Amenities
9
On-site amenities are limited according to some reviews (no lobby, few amenities), yet service-oriented solutions (breakfast to room, responsive reception) make the guest experience functional; limited physical amenities tempered by strong service.
Value for Money
5.5
Several strong negative comments explicitly state poor value and that the property is not worth the price (not a 4-star experience, refunds/charges issues, inflexible policies). Value is the weakest area.
Food and Beverage
9.6
Many guests praise the breakfast (described as amazing), though a few complaints note timing/service irregularities and that breakfast is served in-room by arrangement. Overall food receives strongly positive sentiment.
Overall Experience
9.7
The majority of stays are described as pleasant, comfortable and recommendable, driven largely by excellent staff and generally clean rooms; a minority of very negative experiences (value, cleanliness or noise) exist but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-16 10:02

Property Description

Luxurious Aparthotel and Suites near Cairo Festival City Mall

Convenient Location: Situated just 10 minutes away from Cairo Festival City Mall and 250 meters from a grocery store, our Aparthotel and Suites offer the perfect blend of convenience and comfort for your stay in Cairo.

Modern Amenities: Each room at our economy hotel is thoughtfully designed with a seating area, dining area, and a bathroom equipped with a hot tub. Enjoy the comfort of air conditioning in every room, and for a touch of luxury, selected rooms feature a private terrace.

Nearby Attractions: Explore the vibrant culinary scene with restaurants and markets just 1.8 km away. Additionally, the Al Manara International Conference Center and Egypt International Exhibition Center (EIEC) are within a 10-minute drive from Arabella.

Experience the best of Cairo during your stay - book your accommodation now at our Aparthotel and Suites.

Important information:

Please note that all couples must present a marriage certificate upon check-in.

Guests are not allowed to bring in alcoholGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.8
Based on 169 reviews
Cleanliness: 8
Service: 10
Location: 9.4
Room Quality: 9.2
Amenities: 9
Value for Money: 5.5
Food and Beverage: 9.6
Overall Experience: 9.7
Y
Yossif • solo_traveller • eg
10
2026-08-18 • via Nuitee
G
GoPlaces04119656310 • Friends getaway
10
Reliable and comfortable
Pros:

Great clean rooms, fast wifi, excellent air conditioning. Everything you'd want from a reliable hotel and excellent customer service. Would come again 10/10

2026-08-15 • via Tripadvisor
F
Fiona • family_with_children • gb
10
Friendly hotel, good location, lovely rooms
Pros:

Very friendly staff, gave an option of rooms during check in, lovely breakfast delivered to the room on time

2026-08-12 • via Nuitee
M
Mohammed • solo_traveller • ly
10
Pros:

مكان جميل وموظفون غاية في الاحترام

2026-08-12 • via Nuitee
R
Razan • couple • sa
10
2026-08-10 • via Nuitee
محمد سليمان • solo_traveller • sa
10
مسافر منفرد
Pros:

فندق صغير مناسب للعائلة لا يستضيف الخمور وعدم استقبال غير الازواج
الطاقم رائع جدا شكر استاذ محمد واحمد وعلي
اسال الله للجميع التوفيق

Cons:

بصراحة كل شي جميل ما عدا الخدمات لا تصلها على الاقدام وفهو في حي سكني

2026-08-09 • via Nuitee
D
DIPAK • solo_traveller • ke
9
2026-08-07 • via Nuitee
B
Barakat • solo_traveller • tr
8
Pros:

Peaceful place , clean and well furnitured close to everywhere i liked it there and I recommend it

2026-08-05 • via Nuitee
R
rani • solo_traveller • iq
10
Pros:

النظافه و الخدمه

2026-08-05 • via Nuitee
M
Moustafa • solo_traveller • eg
10
2026-08-05 • via Nuitee
G
Gihan • couple • fr
10
مستوي رائع
Pros:

اقامه رائعه وكل العاملين محترمين جدا ومتعاونين

2026-08-04 • via Nuitee
A
Atef • solo_traveller • kw
10
Pros:

اقامة جميلة جدا ومستوي تعامل راقي شكر خاص للأستاذ أسامة وكل الطاقم ولي عودة بإذن الله

2026-08-03 • via Nuitee
M
Majed • solo_traveller • sa
9
Comfortable and amazing stay
Pros:

Everything, timed breakfast, comfort of sleep, check-in check out most importantly the flexibility of staff and nice treatment by them specially ( Ahmed, Mohammed and the property’s concierge Ali who were more than fabulous and amazing with me ).

Cons:

Few minor maintenance issues that were actually “noted” and overcame with and resolved but that doesn’t eradicate the fact that the staff were ultra attentive and caring for details and and the comfort status of my stay.

2026-07-25 • via Nuitee
Y
Yanqing • extended_group • ca
4
2026-07-22 • via Nuitee
Y
Youssef Elgezeiry • solo_traveller • bh
9
2026-07-22 • via Nuitee
E
Etabakh • solo_traveller • cz
10
2026-07-22 • via Nuitee
R
Rand • extended_group • qa
10
2026-07-21 • via Nuitee
P
Pavel • solo_traveller • bg
10
2026-07-19 • via Nuitee
S
Saadeldin • couple • eg
10
Excellent
Pros:

Great

Cons:

Every thing is good

2026-07-19 • via Nuitee
A
Ali • solo_traveller • eg
10
2026-07-18 • via Nuitee